Neil Patel

NOVEMBER 9, 2020

The solution? Micro startup acquisitions. In this guide, we’ll discuss the benefits of buying and selling a micro startup, the trends changing M&R strategy, and the top tools you can use to sell (or buy) your startup. Micro Startup Acquisitions: What Are They, and Why Should I Care?

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. GlossGenius is a vertical SaaS and payments company for the beauty and wellness industry. Acquisition is an art and isn’t for everyone. Let’s find out.

Cloud 245

Cloud Payments Software Review Payment Solutions 245

User Pilot

FEBRUARY 22, 2024

According to Havard Business Review, customer acquisition requires 5 to 20 times more resources than customer retention. This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Book a demo to get started! What is customer retention?

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Spotlighting the success of an ICP-focused strategy . Brex then scaled its payments business quickly. Tip #2: Develop and execute an anchor tenant strategy. . Anchor tenant strategy in action at Payrix.

Payments 186

Payments Payment Methods Embedded Payments Scale 186

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe. Let’s see why.

Payment Methods 105

Payment Methods Payment Services Payments Payment Solutions 105

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. We’ll also include some bonus tips to help you with strategies beyond the page design — including packaging, optimizing pricing for LTV, and more. How do we know?

SaaS Payments 130

SaaS Payments Pricing Payments Payment Methods 130

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. A multi-year prepay offers even greater benefit to a software company. Imagine an AE closes two contracts for $100k ARR.

Sales Hiring 333

Sales Hiring Scale Payments Payment Solutions 333

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. What Is a Merchant of Record and Why Is the MoR Model Great for Software Companies?

Merchant Services 138

Merchant Services Payment Services Outsourcing Services SaaS Payments 138

SaaStr

JANUARY 18, 2022

There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b Unless there is a huge earn-out or retention payment tied to performance, the pressure is partially off. Some folks will prefer post-acquisition life.

Payment Solutions 343

Payment Solutions Payments New CTO Payment Services 343

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? This article explores 15 strategies to help you achieve that. TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. Trials can be tricky. There’s also the cost implication.

SaaS Payments 81

SaaS Payments Payment Methods Strategy Payment Solutions 81

Andreessen Horowitz

APRIL 23, 2024

One of the holy grails of SMB software is, how are you going to acquire customers? The opportunity is to leverage that trust factor to drive customer acquisition, and it has worked for us. Alex: The other side of the equation on customer acquisition is monetization. Alex: Let’s dive into your business models.

Payments 108

Payments Forecasting Payment Services Payment Solutions 108

Casey Accidental

FEBRUARY 22, 2024

Generally, part of their strategy to grow is actually driving more demand that does NOT come from supply over time, and their value tends to come much more from how well the SaaS business can upsell new products over time. This creates that attraction of supply to the product, decreasing acquisition costs.

Payments 116

Payments SaaS Payments Scale Payment Methods 116

Stax

FEBRUARY 21, 2024

For modern Software as a Service (SaaS) companies, the automobile is replaced by primarily digital and cloud-based solutions and software. TL;DR The SaaS Magic Number is a metric, somewhat similar to ROI, but designed to assess the efficiency and effectiveness of a company’s sales and marketing strategies.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

User Pilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

SaaS Payments 96

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 96

Tom Tunguz

AUGUST 11, 2018

How long should you let a customer use your software before they sign a contract? The team at MadKudu analyzed 9 companies with different customer acquisition and sales strategies. Company A in the data above has a linear customer payment rate. You could offer them a 7 day free trial. Or 14 or 21 or 30 or 90.

Payment Solutions 196

Payment Solutions Software SaaS Acquisition 196

SaaStr

JULY 4, 2022

2018’s Top 50 Acquisitions in SaaS. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Some folks will prefer post-acquisition life. You may be asked to own new stuff beyond just what your company / app does. Contingent payments incent — and modify — behavior.

SaaS Payments 222

SaaS Payments Payment Solutions Payments New CTO 222

User Pilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. Let’s dive right in!

SaaS Payments 79

SaaS Payments Business SaaS Payment Solutions 79

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. SaaS subscription vs transactional model: Are you ready for transactional model or “no strategy”? The more expensive plans, the wider payment options you should have. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

User Pilot

MARCH 24, 2024

TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Discover user paths to app actions. 11 User flow examples to inspire you to create your app flows: Basic user flow chart for logging in. Track user interaction patterns. Track user interaction patterns.

Payment Solutions 96

Payment Solutions Payments Software Review SaaS Payments 96

CustomerSuccessBox

SEPTEMBER 2, 2021

Customer Acquisition Cost (CAC) can be calculated by dividing all the Marketing and Sales costs required to acquire a new customer within a specific time. An average SaaS business spends 92% of their first-year revenue on customer acquisition. In other words, it takes 11 months to pay back their customer acquisition cost.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

FastSpring

SEPTEMBER 26, 2023

Trials are the gateway to growth for many SaaS and software companies. From tracking active trials in real time to understanding trial behavior with average days enrolled in trials, drive invaluable insights to shape trial strategy. Looking to leverage FastSpring’s subscription capabilities and want to try out reports for yourself?

Merchant Services 111

Merchant Services Payment Methods Payments Payment Solutions 111

User Pilot

JUNE 14, 2021

Are you looking to build a solid marketing automation strategy and don’t know where to start? In this article, I’ll cover what marketing automation is, how to set up an effective strategy for it, and go over some examples of how to use marketing automation at each stage of the user journey to drive product growth.

SaaS Payments 52

SaaS Payments Payment Solutions Strategy Payment Methods 52

OPEXEngine

JULY 28, 2020

It often seems as if traditional strategy development processes have no place in the fast-moving, always changing technology industries. The critical difference is that they’ve discovered how to make strategy development faster, pragmatic and more agile by focusing on four key principles. At a Glance.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

FastSpring

APRIL 26, 2022

In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. Part II: Five Proven Strategies for Reducing SaaS Churn. Table of Contents.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

User Pilot

OCTOBER 15, 2023

TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. SaaS conversion rate optimization is important to create the best customer experience that helps lower the customer acquisition cost and increase MRR. Four SaaS conversion rates are significant to focus on.

SaaS Payments 94

SaaS Payments Payment Methods Payment Solutions Payments 94

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

Chart Mogul

DECEMBER 4, 2020

And is Stripe a good choice as your billing and payment provider? When Stripe was launched in 2010, dealing with payments online wasn’t a straightforward matter. Fast forward 10 years and setting up shop and accepting payments has become a lot easier, thanks to a large extent to Stripe. Let’s see why.

Payment Methods 52

Payment Methods Payment Services Payments Payment Solutions 52

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Higher Cost Per Impression (CPI), Cost Per Click (CPC), Customer Acquisition Costs (CAC) and decreased Life Time Value (LTV). So, the main question to ask here is “Can you really afford to pay more for less? What does it mean for your SaaS?

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

User Pilot

JUNE 30, 2023

However, it often requires wider changes like cultural adaptation, search engine optimization, or adjustments to the UI, date formatting, currencies, and payment systems. Start building your localization strategy by identifying the right market. Start building your localization strategy by identifying the right market.

SaaS Payments 82

SaaS Payments Outsourcing Services Payment Solutions Payment Services 82

Baremetrics

AUGUST 30, 2021

However, understanding the psychology behind this phenomenon can help you improve not only your approach, but your entire campaign strategy. Take away the pressure The solution is anathema to most marketing strategies: take away the goal of selling anything. So how do we combat these psychological tripwires? Absolutely not.

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. Before hiring, assess your current needs and hire as your company grows.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Cash Flow Management: Subscription payments provide a steady cash flow.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

SaaStr

SEPTEMBER 3, 2019

Lambda School trains people online to be software engineers. There’s a little bit of work to do still, but you know, tonight the title of my talk is how to make user acquisition practically free. Grasswire, it was because we had no team and no monetization strategy, which I do not recommend. Join us at SaaStr Annual 2020.

Acquisition 138

Acquisition Software Review Payment Methods Marketplace as a Service 138

CustomerSuccessBox

FEBRUARY 23, 2022

Customer Acquisition and Retention play a key role in keeping in touch. Customer acquisition is based on an established marketing strategy. 3+1 Strategy To Retain Customers That Is Worth Applying. Customer service provides help and a solution for people who are stuck in both the old and conversion funnels.

Acquisition 52

Acquisition Payment Methods Retention Payment Services 52

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Higher Cost Per Impression (CPI), Cost Per Click (CPC), Customer Acquisition Costs (CAC) and decreased Life Time Value (LTV). So, the main question to ask here is “Can you really afford to pay more for less? What does it mean for your SaaS?

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

User Pilot

MARCH 23, 2023

Reducing churn is critical for SaaS because it cuts back customer acquisition costs and increases customer retention. Use in-app prompts , like tooltips and modals, to highlight those features. #5: Ask customers what features they would like to see with an embedded feature request surveys in-app. Want to reduce customer churn?

SaaS Payments 93

SaaS Payments Churn Underperforming Technical Team Payment Methods 93

ProfitWell

MARCH 25, 2020

Acquisition is the weakest growth lever. We studied the levers—acquisition, retention, and monetization—of 512 SaaS companies. We found that monetization and retention have much higher revenue impacts than acquisition when considering the same level of impact across each growth lever. How do we know this? Improve ROI.

Acquisition 52

Acquisition Retention Payments SaaS Payments 52