Stax

OCTOBER 1, 2024

Acquisition of BlockChyp brings new technology and industry expertise to Stax, furthering its evolution as a leading payment processor ORLANDO – October 1, 2024 – Stax , a leading payment technology provider, today announced its acquisition of BlockChyp , further expanding the company’s end-to-end processing capabilities.

Merchant Services 197

Merchant Services Stax Payments Payment Services 197

Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. But when it comes to payments, mobile apps have to contend with a few unique challenges.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Tom Tunguz

FEBRUARY 26, 2025

Many mid-market software companies price with the goal of revenue maximization, negotiating for the highest possible price in each sale. There are exceptions: Oracle’s database, Tanium’s security product, Workday’s human capital management software. Application software companies typically sell seats.

SaaS Payments 283

SaaS Payments Pricing Strategy Scale 283

Stax

MARCH 16, 2025

The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?

Payment Solutions 88

Payment Solutions Software Review Churn SaaS Payments 88

FastSpring

JANUARY 9, 2025

We’ve seen these claims out in the wild and I’m just curious, is it possible to really monetize that much outside of app stores? So through, for example, the App Store on mobile or through Xbox or whatever it might be. I’d like to welcome to Growth Stage, Justin Sacks, the CEO of Nexus.

Payments 164

Payments Mobile Payment Methods Revenue 164

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

Payrix

JULY 17, 2024

How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. In recent years, many have discovered the value of Embedded Payments to elevate that experience.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

SaaStr

NOVEMBER 3, 2023

We’ll share the answers in today’s brand new episode of CRO Confidential, where our host Sam Blond, partner at Founders Fund, sits down with Toast CRO, Jonathan Vassil to talk about their proven customer acquisition strategies that led to its record-breaking growth. It’s the fastest-growing software business of all time.

Payment Methods 267

Payment Methods Acquisition Scale Payments 267

SaaStr

AUGUST 28, 2024

Only 20% of Revenue from “SaaS”, 80% From Transactions and Float (Fintech) Bill started off 100% SaaS, and slowly and deliberately added payments. Fast forward to today, and only 20% of its revenue is from software subscriptions. But both are still at their core software platforms. But Bill hasn’t.

Payments 292

Payments Payment Solutions SMB Acquisition 292

User Pilot

MAY 30, 2025

Most product teams get mobile app analytics wrong. So, here are eight mobile app analytics best practices that help you filter the noise and make the most of the data you collect. Set clear goals before getting into the analysis Analytics backwards looks like this: track first with mobile app analytics tools, find patterns later.

Payment Solutions 104

Payment Solutions Mobile Payments Payment Methods 104

SaaStr

SEPTEMBER 9, 2021

Bill.com had to develop a network that today has millions on vendors processing bills and payments on it. The payments / fintech side of Bill took a decade to come together. Rene cautioned folks to understand the regulatory and fraud elements of doing payments are significant. There are 6m SMBs that buy SaaS software.

SaaS Payments 63

SaaS Payments Payments Payment Services Scale 63

FastSpring

NOVEMBER 13, 2024

The companies have integrated FastSpring’s global localized payments and compliance platform with Nexus’ industry leading creator-powered web shops. A global payments & compliance orchestration platform that will allow your players to transact in the currencies and local payment methods that work best for them.

Payments 157

Payments Merchant Services Payment Methods Payment Services 157

FastSpring

NOVEMBER 18, 2020

Note: Apple announced that it would be reducing the App Store fee from 30% to 15% for most developers starting on January 1st, 2021. For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. How viable is it for companies to shop their apps outside of mainstream marketplaces?

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

SaaStr

JANUARY 18, 2022

There’s been a run of incredible M&A, from Salesforce buying Slack for $27B, to Qualtrics’ $8b acquisition by SAP (and later IPO at $20b+), to Github’s $7.5b Unless there is a huge earn-out or retention payment tied to performance, the pressure is partially off. Some folks will prefer post-acquisition life.

Payment Solutions 349

Payment Solutions Payments New CTO Payment Services 349

FastSpring

NOVEMBER 14, 2024

As you work to expand your SaaS, software, mobile games, or other digital product business worldwide, having the right payment methods available to global customers is key to ensuring they all feel comfortable purchasing. If you want to offer more payment methods around the world, don’t miss this episode of Growth Stage.

Payment Methods 158

Payment Methods Payment Solutions Payments Merchant Services 158

FastSpring

AUGUST 13, 2024

Apple has revised its App Store rules to be better compliant with the European Union’s Digital Markets Act (DMA), but the fees associated with Apple’s revisions are still considerably high according to an article from The Verge. These changes are supposed to take effect “this fall” (no more specific start date appears to have been provided).

Payment Methods 158

Payment Methods Merchant Services Payment Solutions Payments 158

USIO

JANUARY 15, 2024

Subscription Models: Usio will provide general insights into why subscription-based payment processing is often considered advantageous for Software as a Service (SaaS) businesses. Cash Flow Management: Subscription payments provide a steady cash flow. Provides flexibility for customers and aligns costs with value received.

SaaS Payments 130

SaaS Payments Payment Services Payments Payment Solutions 130

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. A multi-year prepay offers even greater benefit to a software company. Imagine an AE closes two contracts for $100k ARR.

Sales Hiring 352

Sales Hiring Scale Payments Payment Solutions 352

SaaStr

SEPTEMBER 22, 2022

And its payments network to roll out. Yes, that can’t last forever, and half of it was from acquisitions (see the discussion below). Like Shopify, Bill.com is now less a SaaS company than a transactions company built on top of a software layer. Importantly, they built their own payment processing network from scratch.

SaaS Payments 65

SaaS Payments Payment Services Payment Solutions Payments 65

SaaStr

AUGUST 21, 2024

Shopify and Bill both also get the majority of their revenue from financial fees and transaction fees, not software subscriptions. But Toast even more so, at 18% of revenue. It’s probably not really a SaaS company, but close enough to include it in our series and our ecosystem. #3. Billion in ARR appeared first on SaaStr.

Scale 301

Scale Payment Methods Payment Solutions SaaS Payments 301

User Pilot

NOVEMBER 14, 2024

What if you could boost revenue without having to invest a small fortune in new customer acquisition? In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. Technographics, like operating system or device type. Company details, like size or industry.

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

SaaStr

OCTOBER 26, 2022

Payments and e-commerce drag blended gross margins down to 60%. Wix along with Squarespace and also WordPress / Automatic have pushed deeply into e-commerce and as part of that, payments. But payments can be low gross margin, and they are for Wix. Add e-commerce, payments and more has pushed it up.

Payments 283

Payments Payment Solutions Payment Methods SaaS Payments 283

Tom Tunguz

AUGUST 26, 2020

Asana builds productivity and task management solutions. However, Asana’s cash flow margin from operations is 13 percentage points better, meaning customer pre-payment terms from customers and cash collections may be superior. Asana filed their S-1 this week. SmartSheet. Net Dollar Retention.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

Payrix

JULY 24, 2024

With their sights set on elevating the customer experience, deepening user engagement, and driving sustainable growth, there’s one thing software companies are making room for in their roadmap: Embedded Payments. However, not all Embedded Payments solutions are built under the same standards.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

SaaStr

JULY 4, 2022

2018’s Top 50 Acquisitions in SaaS. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Some folks will prefer post-acquisition life. You may be asked to own new stuff beyond just what your company / app does. Contingent payments incent — and modify — behavior.

SaaS Payments 300

SaaS Payments New CTO Payment Solutions Payments 300

FastSpring

APRIL 20, 2023

When you’re selling software internationally, it’s vital to give your buyers payment methods that are both familiar and convenient to them. This eliminates friction in the purchasing experience, leading to increased customer acquisition and revenue. FastSpring helps sellers do this globally with a wide range of payment methods.

Merchant Services 146

Merchant Services Payment Methods Payments Payment Solutions 146

Neil Patel

NOVEMBER 9, 2020

The solution? Micro startup acquisitions. But before we dive into that, we need to look into what micro startup acquisitions are and why you need to sit up and take notice. Micro Startup Acquisitions: What Are They, and Why Should I Care? Micro Startup Acquisition Trends. No one wants to be late to market.

Technical Review 145

Technical Review Payment Methods Acquisition Startup 145

SaaStr

JULY 10, 2024

Instructure is one of the leading learning management systems for education with its Canvas product. The overall metrics are a mix of Good and A Bit Tougher: $620m ARR Growing 20.7% (but a big part is from a big acquisition — core business only growing 6.8%) with a $3.5 big balloon payment to pay it all off comes in 2028.

Scale 299

Scale SaaS Payments Payment Services Payments 299

Tom Tunguz

AUGUST 11, 2018

How long should you let a customer use your software before they sign a contract? The team at MadKudu analyzed 9 companies with different customer acquisition and sales strategies. Company A in the data above has a linear customer payment rate. You could offer them a 7 day free trial. Or 14 or 21 or 30 or 90.

Payment Solutions 203

Payment Solutions Software SaaS Acquisition 203

SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. GlossGenius is a vertical SaaS and payments company for the beauty and wellness industry. Acquisition is an art and isn’t for everyone. Let’s find out.

Cloud 306

Cloud Payments Software Review Payment Solutions 306

Intercom, Inc.

JULY 13, 2018

All future growth hinges on one thing – customer acquisition. While this may sound simple, it can be incredibly challenging to find new opportunities for growth and customer acquisition in an increasingly crowded marketplace. Mobilize your influencers to drive customer acquisition. Want more advice like this? Makes sense, right?

Acquisition 156

Acquisition Strategy SaaS Payments Content Marketing 156

SaaStr

SEPTEMBER 7, 2024

There are multiple vendors in different segments, including Mindbody which IPO’d a SaaS generation ago and then taken private in a $2B Vista acquisition. You really have to do it all now to build a true platform for SMBs: software, payments, payroll, marketing, workflow and more. That’s the trifecta.

SaaS Payments 312

SaaS Payments Payments Payment Methods SMB 312

Payrix

DECEMBER 10, 2024

Software-led payments have grown in popularity, and for good reason. Last year, we sat down with several of the payments experts that roam the halls of Worldpay to understand what was on the horizon for software platforms and payments. From those conversations, we made software-led payments predictions for 2024.

Payment Services 100

Payment Services Merchant Services Payments Payment Solutions 100

SaaStr

JULY 30, 2024

PLG ensures your product is doing the work for you in terms of customer advocacy, acquisition, and retention. Lower customer acquisition costs. Selling to Developers Let’s look at software developers as your target customers, as users and buyers. Most software developers are skeptical. How do you scale PLG?

Underperforming Technical Team 282

Underperforming Technical Team Enterprise Scale Payments 282

SaaStr

NOVEMBER 21, 2022

Brex then scaled its payments business quickly. Then, it built an entire ecosystem around it, soon launching Shopify payments, an embedded payment tool that quickly became the largest piece of the business. It increases total enterprise value, lowers customer acquisition costs, and boosts net revenue retention. .

Payments 243

Payments Payment Methods Embedded Payments Scale 243

Incredo

JULY 14, 2019

People were using subscription-based services when the world couldn’t even dream of having computers or, moreover, think of developing software. Oracle Cloud , another big fish in the technology industry, delivers cloud computing solutions, including SaaS, IaaS and PaaS (platform-as-a-service) to enterprises. Boring, right?).

Payment Features 184

Payment Features SaaS Payments Payment Methods Subscription 184

Stax

APRIL 15, 2025

Let’s say you ran a CRM business where you charged your customers $1000 a year over 12 monthly payments. It can also be used to calculate the customer acquisition cost (CAC) and gross margin. Increase customer acquisition: To do this , focus on enhancing your lead generation and conversion strategies to bring in more customers.

Payments 88

Payments SaaS Payments Revenue Payment Services 88