SaaStr

DECEMBER 31, 2019

She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients. Ciara : Craig’s designed and led teams at enterprise and consumer companies including Salesforce, eBay, and Google.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

SaaStr

MARCH 8, 2019

It just doesn’t work as a metaphor anymore to describe how people really buy and describe how modern organizations really scale. Increasingly organizations talk about B2D marketing, to developers. Some developer’s tinkering with something. It’s got to scale on the back end. It’s really a customer.

Scale 49

Scale Sales Hiring Underperforming Technical Team Social Media 49

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. SPIN Selling is essential reading for anyone involved in selling or managing a sales team.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

NOVEMBER 29, 2019

286: Allie Janoch is the Founder & CEO @ Mapistry, the startup that makes environmental compliance simple. Post acquisition, Allie integrated the technology built at IQ Engines into Flickr search. How does Allie advise other founders on scaling sales teams? Loving our podcast content? Allie Janoch: Yeah, I did.

Sales Hiring 132

Sales Hiring Underperforming Technical Team Technical Advisors Scale 132

Sales Hacker

SEPTEMBER 18, 2023

The GTMfund team has been spread across the globe lately, big things happening! The rest of the team is playing catch-up from SaaStr followed by our annual GTMfund retreat in Napa. Because Innovation inevitably (but not exclusively) goes down as you scale. Solution: Build functional teams that drive innovation.

Sales Hiring 89

Sales Hiring Technical Cofounder Scale Sales Recruiting 89

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaSOptics

MAY 2, 2022

There are several different ways to successfully launch and scale a SaaS company. In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. Eventually, 1:1 support is needed.

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

Intercom, Inc.

JULY 12, 2018

I hosted Elad on the podcast for a conversation that ranged from the key themes of his new book to scaling a healthy culture and ins and outs of mergers and acquisitions. You have no idea what the people in the management team are really thinking about. If you enjoy the it, check out more episodes. The second is employees.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

Intercom, Inc.

MAY 24, 2018

This allowed a passionate audience to develop – and built enthusiasm ahead of the books’ full release. They allow for massive scale and provide a captive subscriber audience that you can upsell. Give us a feel for your career to date: what brought you to Clearbit, and what’s the mission of your team there?

Data 182

Data Scale Underperforming Technical Team Sales Hiring 182

SaaSOptics

MAY 6, 2022

How do you scale SaaS startups from the seed stage to mature industry leaders? To scale an early-stage company, you need to focus on the following core areas of your business: Financial Core —to create a streamlined quote-to-cash process. Customer Core —to maintain and develop customer relationships. You’re in luck.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

Andreessen Horowitz

NOVEMBER 17, 2023

In this conversation recorded at ELC 2023, Segment’s former CRO Joe Morrissey and former chief product development officer Tido Carriero discuss how they turned sales-product tension into a successful $3.2B acquisition. The problem is the sales team. The sales team don’t know how to sell the product.

Sales Hiring 91

Sales Hiring Scale Sales Underperforming Technical Team 91

SaaStr

NOVEMBER 7, 2019

Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Romain Huet | Head of Developer Relations @ Stripe. Want to see more content like this?

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

SaaStr

DECEMBER 10, 2019

WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. The day that acquisition closed, we became a 250,000 person company. So the scale is sort of mind blowing in certain ways. We grew our team by 50% this year, continuing to grow. Want to see more content like this?

Payment Services 135

Payment Services Merchant Services Payment Solutions Payments 135

Unbounce

JULY 12, 2023

How you can increase the volume and variety of your creative output using AI How you can improve your prompts If managing your data privacy is even possible in this new AI age Listen to the episode to find out about how (human) marketing agencies can fare against marketing robots… or maybe team up and create an even more powerful force.

AI 98

AI ChatGPT Merchant Services Underperforming Technical Team 98

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It enables product teams to create, implement, and test personalized in-app onboarding experiences. TL;DR Retention analytics , also known as survival analytics, identifies the causes of customer churn.

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

User Pilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It enables product teams to create, implement, and test personalized in-app onboarding experiences. It allows your team to see every moment of the customer experience clearly, so you can make changes that work.

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52

OpenView Labs

MAY 5, 2021

Many companies are strategic consumers of open-source software as a means to reduce the burden on their software engineering team to build everything from the ground up. Related podcast episode: How MongoDB Scaled Their Open-Source Product with a Bottom-Up and Top-Down Sales Motion.

Business 52

Business SMB Scale DevOps as a Service 52

User Pilot

MAY 12, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback. These features come in handy for marketing, product, and sales teams alike.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

ProfitWell

SEPTEMBER 24, 2019

But, it turns out monetization has a far bigger impact on the bottom line than acquisition. In fact, our study of 512 SaaS companies showed monetization was 4x more efficient than acquisition in improving growth and 2x more efficient than efforts to improve retention. Poor user retention. Poor MRR retention.

Pricing 64

Pricing SaaS Payments Strategy Payments 64

User Pilot

OCTOBER 30, 2023

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback. Five team member seats. Unlimited team member seats.

Software Review 52

Software Review SaaS Technical Review Underperforming Technical Team 52

SaaStr

AUGUST 6, 2019

” So we wanted to create essentially … Well, you can probably describe it the easiest way as an anti-SAP of supply chains, something that was easy, simple, free to use, open, and easy to develop for. Third parties are developing apps for our platform. What is Tradeshift really? Just like Salesforce, we have a platform.

Payment Solutions 142

Payment Solutions Payments Outsourcing Services SaaS Payments 142

Sales Hacker

MAY 26, 2020

He was an early employee at Salesforce, he joined in 1999 and really helped scale and build that organization. But he’s really got a lot of deep experience building and scaling SAS businesses, particularly in Silicon Valley. He joined Salesforce in 1999 and really helped scale and build that organization.

Scale 95

Scale Sales Hiring Technical Advisors Automotive 95

Sales Hacker

DECEMBER 8, 2017

Spike in acquisition purchasing power – validated via Tomasz Tunguz. Acquisition speculation – are there more possibilities that could impact SaaS in 2018? Full impact of new GDPR regulations and compliance laws – likely to hurt many outbound focused businesses who fail to comply. How can that be?

Scale 96

Scale Technical Review Outsourcing Services Sales Hiring 96

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. We are operating at internet scale. Our level of investment in product and innovation sets us apart”.

Scale 118

Scale Banking Technical Review Software Review 118

SaaStr

JULY 5, 2021

This episode is an excerpt of Auren’s session at SaaStr Scale. Let’s say you’re 22 years old and you don’t have a lot of money, well, you’re likely going to see very few opportunities to invest, and most of those opportunities are going to be bad. You can view the full video here. This is terrible advice.

Part-Time VPE 255

Part-Time VPE Sales Hiring Underperforming Technical Team Outsourcing Services 255

OpenView Labs

AUGUST 27, 2020

Product led growth (PLG) is an end user focused model that relies on the product itself as the primary driver of customer acquisition, conversion and expansion. This phenomenon is commonly seen in a few markets: productivity tools (think Calendly , Notion , Zapier or Airtable ) and developer tools (think Datadog , Twilio or Atlassian).

Underperforming Technical Team 89

Underperforming Technical Team Scale Cybersecurity Social Media 89