SaaStr

SEPTEMBER 12, 2019

I’m talking about product-led growth as an investment strategy, but really my background is 10 years of operating experience in the product-led growth world. Now I’m investing in that. I say investment strategy, but really it’s like how do you build a company that’s focused on product-led growth? .”

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Investment Underperforming Technical Team Sales Hiring Software Review 100

The Angel VC

FEBRUARY 20, 2016

At that point it becomes a lot harder because the next set of customer acquisition channels will likely be much more expensive. Starting a new company is always hard and most SaaS startups never get to $1-2 million in ARR. Let me rephrase that. Every founder who accomplishes this deserves a huge amount of respect.

Scale 192

Scale Scaling SaaS AWS 192

Intercom, Inc.

DECEMBER 13, 2018

But as the college-dorm-room startup matures, there’s a fascinating twist to be found in the way it applies its new mission to Workplace, a B2B startup within the (former) startup. You really have to think of Workplace as a SaaS startup within Facebook. When Workplace became a real thing at Facebook, I was in London.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

OpenView Labs

FEBRUARY 11, 2021

As a founder, you can use this 84 cents to pay salaries, office rent, dividends, or invest in R&D. Related read: Freemium vs. Free Trial: How to Know Which One to Pick for Your SaaS Startup. Offering free usage is par for the course as a SaaS customer acquisition strategy.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

Mucker Capital

APRIL 6, 2023

Hila Qu joined Mucker’s Tony Yang for an Ask-Me-Anything (AMA) conversation about Product-Led Growth (PLG) for Startups to kickoff the 2023 Mucker Growth Series. Hila Qu has been the Head of Growth or VP of Growth at a number of different companies and startups, most notably Acorns and GitLab. That will never work.

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Startup Scale CTO Hire Outsourced Development 52

Casey Accidental

DECEMBER 11, 2023

To continue its growth, instead of investing in new product value, Eventbrite kept grafting new growth loops onto this core loop to acquire more event creators and drive more ticket sales per event, creating a much more complicated growth model that looks like the below. This is what I realized when I joined Eventbrite.

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Payments Scale Payment Solutions Technical Review 113

SaaStr

MAY 14, 2019

Tables have turned because I first met Mikkel when just after I was working for previous fund index, he had just invested. First of all, do we have any European SaaS startups here today? And there were no startup communities. No startup environment. Mikkel : Well again, the public cloud, AWS, was the dominant leader.

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Cloud Sales Recruiting Scale AWS 178

SaaStr

JULY 20, 2021

It’s a brutal, awful slog in the start. I would say, it’s always good to call out just how awful it is to be a founder, to be an entrepreneur, because that is a unique perspective that you bring to the board room that no one else shares. The angel investors are people who invest their own money. David : Here we go.

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Underperforming Technical Team Sales Hiring AWS Business Model 239

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. Customer Acquisition Cost (CAC). & Customer acquisition. But also generally pretty high CAC, customer acquisition costs. MRR, obviously.

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SaaS Payments Metrics Payment Methods Scale 229

Chart Mogul

DECEMBER 6, 2023

Smart startups will focus their messaging on the problems they solve, not how they do it.” Capital will return to SaaS markets, and M&A activity will accelerate Yoram Wijngaarde , CEO and Founder of Dealroom “VC investment into SaaS companies could start growing again in 2024.

AI Search 52

AI Search SaaS Generative AI ChatGPT 52

Baremetrics

FEBRUARY 19, 2018

After all, as a startup founder, you want to have a solid idea of what your true gross margins are and what it actually costs to acquire a customer! Most startups I’ve seen often get at least some of this wrong, particularly if they are doing around $100k in MRR or less. that will fit the use case of most small to medium SaaS startups.

Startup 81

Startup DevOps as a Service Customer Lifetime Value SaaS 81

OpenView Labs

FEBRUARY 3, 2022

As investors, we keep a close eye on customer acquisition cost (CAC) payback. We use it as an indicator that a company has the right fundamentals in place to effectively ramp up customer acquisition. AWS and other infrastructure providers have been using UBP for nearly a decade. The takeaway.

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Headcount SaaS Compensation Acquisition 73

Intercom, Inc.

JANUARY 24, 2019

Mike has been in and around startups for the better part of three decades: as a consultant, as a co-founder and now as the Managing Director of Salesforce Incubator, which propels new startups into the marketplace. He joined me for a chat that ranged from the role of AI to how they choose startups to incubate. Short on time?

Scale 151

Scale Machine Learning Artificial Intelligence AI 151

SaaStr

JUNE 1, 2021

One is, lots of folks that have been through the startup cycle, you have this extrapolation from a single data point problem, which is, “OK, we have this story. Another piece of very, very good startup advice that I’ve given myself a hundred times is the “Do one thing exceptionally well.” This is what we did.

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Part-Time VPE Technical Cofounder CTO Hire New CTO 212

SaaStr

AUGUST 26, 2022

What’s their acquisition channel? Jason Lemkin: The highest stage of venture is crossover, crossover funds, TCV is one of an early one, but even mutual funds that invest in unicorns. All that money went from public to private because, holy crap, Sequoia invested at Zoom at a billion. What’s their NRR?

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Sales Hiring Scale Sales Recruiting Scaling 196

OpenView Labs

APRIL 24, 2019

And I’ve seen many startups who fail to make this distinction create a cycle of diminishing returns that impacts the trajectory of their growth for the long haul… especially in enterprise sales. But in fact, our customer acquisition cost goes up. But they often miss a critical component in the middle of their urgency. Absolutely.

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Sales Recruiting Sales Hiring Scale Sales 64

OpenView Labs

DECEMBER 15, 2020

Cloud marketplaces like AWS Marketplace, Azure Marketplace and Google Cloud Platform Marketplace are digital storefronts where companies can list their offerings for software buyers to find, purchase and provision software. . Tackle’s survey found that 70% of sellers are ready to invest more in marketplaces as a go-to-market strategy.

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Marketplace as a Service Cloud Scale B2B 52

SaaStr

JULY 1, 2020

It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? We’re seeing pockets of strength and then we’re seeing pockets of startups that overnight not only are struggling but might even want to immediately stop their spend, right?

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Merchant Services Scale Sales Recruiting Sales 173

Sales Hacker

NOVEMBER 10, 2020

The acquisition process [21:55]. We’re excited to have on the show today, a luminary and one of the most dynamic tech startup CEOs out there, and the CEO and co-founder of a company called QuotaPath. So this is his second startup. I actually began my startup career in Austin. Who influenced AJ [33:28].

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VP of Engineering Scale Development Team Review Technical Review 74

SaaStr

JUNE 25, 2019

Now, I have some background with luck because in between some long stints with other companies, seven years at Eventbrite and 15 years at Ticketmaster before, I spent five years of my life playing poker for a living and learned an awful lot about luck and positive outcomes as well. First off, in 2013 we made our first acquisition.

Engineering 129

Engineering Part-Time VPE Sales Hiring Scale 129

Sales Hacker

OCTOBER 7, 2021

Invest in your development internally and externally. Nikki Ivey is Cofounder of SDRDefenders and Head of Growth Development at Cultured Perspective, a Black owned Startup Consultancy. Invest in your cross-functional partners. What is your best piece of career advice for women in sales? Build allies and ask for help. Nikki Ivey.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

JANUARY 18, 2022

India has seen exponential growth in SaaS investments in the last decade. Instead of marketing, Zoho invests in R&D and customer service. Found by Prabhu Ramachandran, Yogendra Babu, Rajavel Subramanian, and Krishnamoorthi Rangasamy in 2017, Facilio Inc is another popular SaaS startup. Facilio Inc. Capillary Technologies.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

SaaStr

AUGUST 20, 2019

In this session, Anna and Sameer will highlight SendGrid’s journey from growth stage through acquisition and why focusing on people and culture is mission critical to success as a company goes through the scaling process. I’m Sameer Dholakia, CEO of now Twilio SendGrid as of Friday after our completed acquisition.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

OnStartups

JULY 7, 2021

Sam: Prior to that, you had another startup that you sold for a significant amount of money, we can talk about that. Sam: You're an angel investor in a lot of different startups, including Coinbase and things like that. We're going to talk about why you invest in what you invest. We can switch off The Hustle acquisition.

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

SaaStr

OCTOBER 25, 2019

276: Liat Bycel is VP of Customer Engagement @ Airtable, the startup that works like a spreadsheet but gives you the power to organise anything. In Today’s Episode We Discuss: * How Liat made her way into the world of SaaS and came to be VP of Customer Engagement at one of Silicon Valley’s hottest startups in Airtable.

Sales Hiring 107

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 107

OnStartups

JULY 7, 2021

Sam: Prior to that, you had another startup that you sold for a significant amount of money, we can talk about that. Sam: You're an angel investor in a lot of different startups, including Coinbase and things like that. We're going to talk about why you invest in what you invest. We can switch off The Hustle acquisition.

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40