SaaStr
MAY 26, 2025
We’ve already seen something happen in support. You can’t automate 100% of support with AI yet. At least, not reliably. But you can automate 30%-40% of support for real … with top 10% CSAT. So what does that mean for inside sales? Probably something similar by 2026. A 50/50 Sales Team. 50% of your team are humans. 50% are AI. At least for SMB and more routine mid-market sales.
Tom Tunguz
MAY 29, 2025
Pricing changes are hard. Fundamental shifts in go-to-market strategy tied to pricing? Monumentally difficult. We recently dove deep into one such transformation with Barr Moses, CEO of Monte Carlo, during a Theory Ventures Office Hours. Monte Carlo, a data & AI observability pioneer, moved from traditional annual contracts to a daily revenue model.
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Predictable Revenue
MAY 29, 2025
Its tempting to say yes to everything, but if you want to build a business people refer to, doing everything is how you get forgotten. The post Give the People What They Ask For with Walt Maclay appeared first on Predictable Revenue.
User Pilot
MAY 27, 2025
What separates a good app from a great one? Its not just the design, features, or marketing. It’s what you do with the behavior data your app collects. And by behavior data, I dont mean installs (thats the easy part). I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. All questions you can only answer with: Mobile app tracking.
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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
Payrix
MAY 29, 2025
As a software company committed to your customers, you want to do everything you can to set them up for success. For many of your customers, success begins and ends with a seamless checkout experience, and one of the biggest sources of friction is false declines. Here are a few industry statistics from PYMNTS Intelligence to demonstrate what we mean. 11% of digital transactions in the US are falsely declined. 70% of falsely declined transactions are difficult to recover. 60% of merchants (your s
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
The Moz Blog
MAY 29, 2025
Struggling to prove contents revenue impact? Learn a practical audit framework to trim waste, forecast ROI, and show contents true business value.
Buffer Resources
MAY 27, 2025
Most social media networks want to draw users onto the platform and keep them there. But, once again, Bluesky is taking the path less travelled. The decentralized social platform loves subverting the norm, and their latest announcement is the perfect example. Bluesky is testing a new livestreaming feature , starting with a small group of accounts and a few high-profile partners.
User Pilot
MAY 27, 2025
When you think of Whatfix, your mind probably goes to a digital adoption or an employee onboarding platform. But for mobile, youd want to invest in a solution that truly gets the job done, aka one that improves user engagement and retention. The question is: Can Whatfix mobile give you what youre looking for? In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer?
How To Buy Saas
MAY 29, 2025
In an era when executives are bombarded with tech buzzwords, it’s vital to focus on real-world AI uses that deliver business impact. Imagine having an army of 10,000 super-smart workers willing to do your bidding 24/7 for free. This vivid idea captures AIs potential to act as assistants and insights machines, boosting efficiency and innovation.
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
SaaStr
MAY 25, 2025
Top Posts You May Have Missed: #1. The Great AI Reset: Its Time to Refound Your Start-Up. Now. #2. OpenAI to Hit $12.7 Billion in Revenue This Year. But Wont Be Profitable Until $125 Billion in Revenue #3. The 250,000 Customer Club: How HubSpot and Monday Both Created SMB+ Empires #4. The Bar Today for a Series B #5. Dear SaaStr: How Do I Become a Great Sales Rep?
The Moz Blog
MAY 27, 2025
Is informational content still worth it in the age of AI Overviews? Discover how to rethink informational content to drive value, trust, and product impact.
BetterCloud
MAY 27, 2025
Tired of wrestling with software licenses? Youre not alone! We wanted to dive into how to unlock a game-changing technique that can free up your schedule and your budget: automated license reclamation. Lets explore how implementing automated license reclamation can save you significant time and streamline your software asset management. The problem: Time wasted on manual license management For many, managing software licenses is a decidedly manual affair.
User Pilot
MAY 29, 2025
Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. How do you turn that around and deliver mobile experiences that keep users returning to your platform ? This article will provide an in-depth guide. We covered: What mobile UX design is (and how it differs from desktop UX). A step-by-step walkthrough of the mobile user experience design process.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
How To Buy Saas
MAY 29, 2025
The generative AI revolution has driven explosive growth in Large Language Model (LLM) applications. To build these AI-powered apps (chatbots, automated agents, RAG systems, etc.) more efficiently, developers rely on LLM orchestration frameworks. These frameworks provide pre-built components and workflowsabstracting away low-level detailsso teams can focus on logic and data integration.
SaaStr
MAY 24, 2025
Dear SaaStr: Were At $3m ARR Growing 35%. What Does The Future Look Like? 1. Its going to be a grind. At 35% growth, youll likely double ARR every 2-3 years. That means you could hit $6M ARR in 2 years and importantly, $12M ARR in 4-5 years. While this isnt hypergrowth, its steady. If you can maintain this pace and improve your metrics (like NRR and sales efficiency), you could still build a significant, valuable B2B business over time.
ChurnZero
MAY 29, 2025
Some SaaS trends simmer; others ignite. Then there’s AI, in a category all of its own. This year, SaaS Capital’s industry-leading B2B Benchmarking Survey covered AI adoption and outcomes for the first time and the results are unequivocal: AI is no longer optional in SaaS. What started as an experimental tool has quickly become a defining lever of efficiency, productivity, and now profitability.
Chart Mogul
MAY 29, 2025
Were excited to bring AI-based enrichment to every ChartMogul customer, across both CRM and Subscription Analytics. Late last year, we quietly rolled out an AI-powered enrichment feature to a small group of customers. What began as an internal tool to enhance our own customer data quickly evolved into something much more impactful. Thanks to valuable … Were excited to bring AI-based enrichment to every ChartMogul customer, across both CRM and Subscription Analytics.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
User Pilot
MAY 28, 2025
Youve seen great success with your product and want to turn it into a mobile app. But when you try to build it, you realize its way harder than it looks. As a product manager, Ive seen it become a constant loop of juggling SDKs, waiting on engineering sprints, patching together feedback tools, and praying your analytics make sense. Even simple tweaks, like updating a tooltip or pushing a reminder, can take weeks.
How To Buy Saas
MAY 26, 2025
Retrieval-Augmented Generation (RAG) is a cutting-edge approach in AI that combines large language models (LLMs) with real-time information retrieval to produce more accurate and context-aware outputs. In a nutshell, RAG lets an AI system look up relevant knowledge from a database or documents while generating an answer, much like an open-book exam.
SaaStr
MAY 28, 2025
Dear SaaStr: What’s the Best Way to Build a Comp Plan for Account Managers Focused on Upsell? Building a commission plan for Account Managers (AMs) is a bit different than for AEs (Account Executives) because AMs are typically focused on retention, expansion, and upsells rather than net-new sales. The key is to align their incentives with the outcomes you want: happy customers, low churn, and growing accounts.
Tom Tunguz
MAY 26, 2025
Which level do I want to use AI? I find myself asking this question more & more frequently & I think the answer means at work I’ll be using many AIs - not just one or two. AI Level Use Case Description Chat-Based AI Find the best Italian restaurant in the North Beach neighborhood of San Francisco. In-App AI Find a document or generate an overview paragraph within Notion.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
Scytale
MAY 29, 2025
If youre running a SaaS business that collects or processes data from California residents, chances are youve heard about the California Consumer Privacy Act (CCPA) and its impact on how you manage personal information. But what if I told you that CCPA regulations arent just another regulatory headache to endure? In fact, CCPA compliance can be the key to building trust, setting your business apart in a highly competitive US market, and strengthening your security posture.
User Pilot
MAY 27, 2025
Curious about WalkMe Mobile? This article provides an in-depth and honest review of the platform. We covered everything from features to pricing, along with insights from real users. Youll also see where WalkMe performs best and when another tool might be a better fit for mobile app engagement. Lets dive in! What is WalkMe Mobile? WalkMe Mobile is a part of the WalkMe platform built specifically for mobile apps.
How To Buy Saas
MAY 27, 2025
Artificial intelligence is everywhere from smart content generators to coding assistants and its changing how SaaS products are built and marketed. Terms like Large Language Model (LLM) and AI tool often get tossed around interchangeably, but they arent the same thing. For SaaS founders, product managers, developers, and tech enthusiasts, knowing the difference matters.
SaaStr
MAY 29, 2025
Dear SaaStr: We’re Starting a Big Paid Pilot. How Do Maximize the Chances of Success? For a paid pilot, especially with a big expansion opportunity, you need to be laser-focused on setting clear goals and success metrics that align with the customers pain points and desired outcomes. Heres what you should cover on the planning calls: 1. Clearly Define the Customers Success Criteria Start by asking the customer: What does success look like for you at the end of this pilot?
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For SaaS businesses, improving retention is one of the easiest and most effective ways to drive revenue and profits. With a clear link between failed payments and customer churn, having a robust failed payment recovery solution isn’t optional—it’s essential. Achieving your retention goals starts with the right solution.
Kalungi
MAY 29, 2025
Leading a small company to become big is all about focusing on your go-to-market. This article helps you identify and verify the market that you choose.
SaaS Metrics
MAY 27, 2025
The demand for accurate, rapid, and compliant content is critical for the evolving financial technology (fintech) industry to maintain customer trust and operational effectiveness in a continuously shifting landscape. The fintech sector is increasingly regulated, subject to forced compliance at accelerated paces, and destined for growth. Therefore, a headless Content Management System.
User Pilot
MAY 28, 2025
You finally launched your mobile app. Congratulations! While downloads are rolling in after months of development and a well-formed launch marketing plan, your mobile app adoption metrics show a concerning pattern: users sign up, look around, and quit the app almost immediately. This isnt uncommon. 80% of users abandon apps within the first three days.
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