Valuize Consulting

DECEMBER 21, 2022

2022: A Year Of Unpredictable & Accelerated Evolution. 2022’s impact on the SaaS industry was significant, deeply impactful, and turbulent. Amidst this year of transformative change, what was top of mind for B2B technology leaders in 2022? Customer churn is an unavoidable reality in today’s competitive subscription economy.

Customer Success 52

Customer Success Churn Subscription Payment Features 52

ChurnZero

MAY 17, 2022

WASHINGTON , May 17, 2022 — ChurnZero , a leading Customer Success platform, has earned multiple accolades from business and SaaS industry groups for its product innovation and industry leadership. The company plans on doubling its headcount in 2022. entrepreneurs who lead high-growth companies and think big to succeed.

Marketplace as a Service 52

Marketplace as a Service Technical Review Headcount Software Review 52

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. To learn more, view G2’s 2022 Best Software List and read more about G2’s methodology.

Software Review 52

Software Review Technical Review Software Marketplace as a Service 52

FastSpring

SEPTEMBER 16, 2022

When a member recently asked the community how to best figure out and test pricing before changing their selling model, Kurt was all over it: (For more from Kurt on this topic, check out his standing-room only presentation on SaaS Pricing Strategies that Work: How to Design an Optimal Pricing Model at SaaStr Europa earlier in 2022.).

SaaS Payments 143

SaaS Payments Payment Solutions Merchant Services Software Review 143

Sales Hacker

SEPTEMBER 15, 2020

Key lessons learned in 10 years of top leadership [12:23]. Key lessons learned in 10 years of top leadership [12:23]. RELATED: The Straightforward Truth About Effective Sales Leadership. RELATED: Key Qualities of great Sales Leadership w/ Dan Fougere. We’re on iTunes. And on Stitcher. Show Agenda and Timestamps.

Leadership 63

Leadership Payments Scale Payment Methods 63

ChurnZero

MARCH 23, 2023

That’s according to our annual Customer Success Leadership Study published in late 2022. Every subscription business knows that the responsibility for customer renewals falls to the Customer Success team. Yet, many teams fall well below industry benchmarks. Here’s how the responses broke out: 9.8%

Headcount 52

Headcount Benchmarks Customer Success Scale 52

ChurnZero

MARCH 23, 2023

That’s according to our annual Customer Success Leadership Study published in late 2022. Every subscription business knows that the responsibility for customer renewals falls to the Customer Success team. Yet, many teams fall well below industry benchmarks. Here’s how the responses broke out: 9.8%

Headcount 52

Headcount Benchmarks Customer Success Scale 52

SaaStr

APRIL 7, 2022

As we are gearing up for our 3d epic SaaStr Europa 2022 in Barcleona 7-8 June , I wanted to take a look at a few iconic sessions in the past. If you’re handling multiple invoices from different customers that come in different formats, you can keep hiring more finance people or you can have robots augment your finance people.

Sales Hiring 250

Sales Hiring Scale Sales Recruiting Outsourcing Services 250

ChurnZero

JUNE 10, 2021

The nominees are evaluated based on six criteria: entrepreneurial leadership; talent management; degree of difficulty; financial performance; societal impact and building a values-based company; and originality, innovation and future plans. ChurnZero helps subscription businesses fight customer churn. About ChurnZero.

Entrepreneurship 98

Entrepreneurship Innovation Consulting Leadership 98

Buffer Resources

JUNE 27, 2023

Ever since Twitter’s ownership changed in late 2022, several apps have sprung up offering to be alternatives with varying degrees of popularity. Focus on thought leadership by starting and contributing to conversations without worrying about selling something or needing great visuals since that’s not the platform's focus.

Social Media 143

Social Media Blockchain Trends Branding 143

Andreessen Horowitz

MARCH 20, 2024

This [includes] things like building applications across iOS and Android and Windows and Mac, localization of the interface, A/B testing, subscriptions, all these other kinds of small optimizations that you need to make a good consumer product. David: And so you’ve done it differently this time around? Adam: Yeah, yeah, yeah.

AI Search 138

AI Search AI Artificial Intelligence Scale 138

SmartKarrot

FEBRUARY 16, 2022

This is why we have created and curated a list of 30 top SaaS influencers you must follow in 2022 to receive excellent SaaS advice. Top 30 SaaS Influencers You Need to Follow in 2022. He posts regularly on social media on SaaS vision, leadership, and product. Aaron Levie. He posts start-up advice very regularly on Twitter.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

JULY 15, 2022

Jason Lemkin: I’ve seen others at the other end of the spectrum, RevenueCat, where I was the first investor, they’re an API for mobile subscription management that’s done quite well. There are no hot spaces in June, July, 2022. So my blathering point, and then I’ll tie it up [inaudible]. Crypto is not hot.

Scale 227

Scale Outsourcing Services Sales Hiring VP of Engineering 227

User Pilot

MARCH 23, 2022

The 2022 NPS benchmark for SaaS is 41. What the leadership board currently looks like. A best practice is usually an Amazon voucher or extended subscription. The NPS metric is calculated by deducting the percentage of detractors from the percentage of promoters. Two questions are ideal in an NPS survey. NPS average by industry.

Scale 82

Scale SaaS Software Review Benchmarks 82

SmartKarrot

APRIL 13, 2020

SaaS businesses are organizations that provide subscription-based software applications that are centrally hosted on their servers over the internet. Instead of buying and installing the infrastructure, customers can simply bear the subscription costs of the functionalities they use. billion by 2022. Microsoft Office 365.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

AUGUST 7, 2020

Since March 15th, was there a trigger point where maybe I had a project that I was talking to Coupa, it might be a 2021, 2022, 2023 long term deployment because you have many enterprise customers. We’re in the very early innings of a huge market and it requires leadership, and it requires incredible tech.

Payment Solutions 145

Payment Solutions Pricing Payments Payment Services 145

SmartKarrot

MAY 29, 2020

By 2022, the SaaS market will reach an enormous $95 billion, which shows the rapid growth of SaaS-based businesses. . Leadership and Team Management . Measuring this metric, you can predict revenue streams, which come from subscriptions and related services. The future business world is based on data-driven strategies.

SaaS 11

SaaS Metrics Acquisition Retention 11