Neil Patel

JANUARY 1, 2021

Games as a Service acts as a continuous revenue service for developers, allowing them to break their reliance on the one-time purchase. Games as a Service allows video games to be monetized even after they are released and it has been proven to keep players more engaged longer. Games as a Service Payment Options.

Payments 122

Payments Payment Services Payment Methods Payment Solutions 122

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS.

Merchant Services 240

Merchant Services SaaS Payments Payments Payment Services 240

SaaStr

DECEMBER 10, 2019

110% Net Revenue Retention and 8 2% Customer Retention from 81,000+ SMB Customers. Bill.com sells to very small businesses that do churn at a higher rate. But that also proves that’s no excuse to drop below 100%+ net revenue retention. Bill.com manages 110% Net Revenue Retention on 82% Customer / Logo retention.

Payment Services 212

Payment Services Payments Payment Methods SMB 212

Casey Accidental

NOVEMBER 28, 2023

Eventually, the company needed to layer in new advertiser focused loops to monetize, but I’ll skip that detail for now. The company requires either new growth loops or new products to acquire, retain, or monetize better. Network effect products rely less on new product innovation unless it’s the only way to monetize.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Software Platform Consulting

JUNE 25, 2019

“In the fiscal year ended March 31, 2018, we facilitated nearly 14 billion healthcare transactions and approximately $1 trillion in adjudicated claims. Now that the Intelligent Healthcare Solution touches $1 Trillion in claims, you can rest assured Change Healthcare has figured out how to monetize this scale!

Healthcare 56

Healthcare Payments Payment Services Payment Solutions 56

Stax

NOVEMBER 27, 2023

That’s the amount of non-cash payments made in the U.S. Even if you’re not in the financial industry, you’ll need a payment processor or payment service provider (PSP) to start generating revenue, which means you’ll need to either have a proper risk management framework in place—or work with a PSP that has one.

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

Buffer Resources

AUGUST 16, 2023

Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 percent of our total revenue and 83 percent of our fees. Google and Apple payments make up 2.5% of our total revenue and 17 percent of our fees.

Merchant Services 74

Merchant Services Payment Services Payment Features Payments 74

Neil Patel

DECEMBER 8, 2020

In 2018, they launched it globally, and the service took off like a rocket. In this post, I’ll dive deep into how to use Facebook Watch for marketing, now that the platform has matured. Facebook is still experimenting with different content types by adding, subtracting, and tweaking to find the right balance for their platform.

Payments 129

Payments Payment Methods Mobile Engagement 129

SaaStr

MAY 10, 2021

Fast forward to today, and we can add an important nuance to that: a second core product not only helps you grow faster at scale (a bigger TAM), but it drives up NRR and more revenue from your existing customers. You can see dramatic cohort growth since 2018: #2 Box. That’s the magic. More on that here.

Merchant Services 175

Merchant Services SaaS Payments SMB Payment Solutions 175

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. More businesses will transition to a subscription model. What’s even more staggering is that online sales via smartphone are up 46% from 2018. A push for smarter payment processing.

Payment Methods 80

Payment Methods Merchant Services Payment Services Payment Solutions 80

BrightBack

JANUARY 17, 2022

We started Brightback in 2018 with a vision to automate customer retention for digital subscriptions to improve the consumer experience throughout the journey, deliver measurable revenue ROI to the retention manager via Brightback’s churn deflection funnel, and free up product managers to focus on core services and acquire more customers.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Outseta

AUGUST 31, 2018

By Geoff Roberts 5 min read With some vacation time now in our rearview we’re heading towards the home stretch of 2018, making it the perfect time to fill you in on what we’ve been up to at Outseta since our July company update. We now support Stripe as a payment gateway. Here’s the latest and what’s to come. What’s next?

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

FastSpring

MARCH 14, 2023

We simply provide you with a complete payment solution and take care of sales tax, VAT, and GST for you. Here’s a brief overview of the options you’ll have for your checkout: Three options for setup: You can have your checkout popup over your website or embedded into your website. Dozens of preferred payment methods around the world.

Payment Solutions 81

Payment Solutions Merchant Services SaaS Payments Payment Services 81

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. A 2018 survey found that nearly half of companies make 50–74% of all their corporate purchases online. In this piece, we’re going to explore.

Payment Methods 147

Payment Methods B2B Outsourcing Services Payment Services 147

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. Product led businesses need to get their products in the hands of would-be users as efficiently as possible–hopefully at near zero CAC. Is freemium an effective lead generation, conversion, and revenue driving strategy for your recurring revenue-based business?

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Stax

FEBRUARY 15, 2024

According to the Pew Research Institute , in 2022, a whopping 41% of Americans said they don’t use cash at all for any of their weekly purchases—a significant jump from 29% in 2018. FIS Global reports that in Norway, Sweden, and other Scandinavian countries, more than 90% of transactions processed at point-of-sale (POS) in 2023 were cashless.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

FastSpring

JUNE 19, 2019

Data is now fundamental to how people work & the most successful companies have intelligently integrated it into everyone’s daily workflow,” he said. Alibaba Executive Vice Chairman Joe Tsai said millions of small businesses are now using the platform. “You’ve got regulatory – which was GDPR in 2018.

Payment Methods 69

Payment Methods Trends Payments Payment Services 69

FastSpring

JULY 8, 2019

merchants in 2018 , up 15% from $449.88 Unfortunately, as growth in online payments continues to climb so do instances of credit card fraud. Governments have started taking online payment fraud seriously in an attempt to protect consumers and hold companies more accountable. How credit card fraud impacts digital businesses.

Payment Methods 68

Payment Methods Merchant Services Payment Services Payments 68

FastSpring

OCTOBER 31, 2019

The GDPR outlines a set of policies that protect European Union residents by establishing a new framework for handling and processing personal data. Effective May 25th, 2018, this regulation applied to all companies holding the personal data of data subjects residing in the European Union, regardless of the company’s location.

Payment Methods 63

Payment Methods Payment Services Payments Payment Solutions 63

Chart Mogul

DECEMBER 19, 2017

We kicked off 2017 by announcing our integration with GoCardless. This allowed GoCardless customers to import their billing data to ChartMogul and start analyzing customers and revenue. On our blog we also explored the topic of moving up market in SaaS and how businesses might tackle this without losing their soul.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

FastSpring

OCTOBER 31, 2018

But what you and many others may quickly realize is that setting up your digital business and accepting online payments is often a lot spookier than expected. One of the biggest regulations to roll out during 2018 is the EU General Data Protection Regulation (GDPR). Goblins, Ghouls, & Global Regulations | GDPR.

Payment Methods 61

Payment Methods Payment Services Payments Payment Solutions 61

The Angel VC

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. for each $1 of net new ARR, which is quite healthy).

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

BrightBack

JUNE 30, 2020

Now Brightback makes it easier for any subscription business to replace static exit surveys and outdated call centers with personalized online experiences that deflect up to 30% of cancels. 2020 is a watershed moment for customer retention. The past decade of abundant VC capital and vanity metrics couldn’t last forever.

Payments 52

Payments Management Payment Methods SaaS Payments 52

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. The nature of the business changed, so why shouldn’t the multiple change with it? 2020 Predictions Review.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

Sales Hacker

AUGUST 4, 2023

We did some hacky stuff, turning virtual assistants in the Philippines into SDRs, leveraging ToutApp (one of the first sales engagement platforms), and building web scrapers via Upwork to assemble endless leads lists. We tried to figure out how to broaden our own events at Sales Hacker, organizing Sales Stack and Revenue Summit.

Scale 61

Scale Sales Hiring Sales Payments 61

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Wallstreet will pay attention to Customer Success.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

FastSpring

MARCH 5, 2019

However, in the wake of the June 2018 Supreme Court ruling in Wayfair vs. South Dakota , this may change. It’s usually based on gross revenue limits or a number of sales transactions. The truth is, the application of sales tax for digital products – and SaaS products especially – varies widely.

Payment Methods 63

Payment Methods Payment Services Payments SaaS Payments 63

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

ProfitWell

OCTOBER 16, 2019

Some companies report revenue churn, others only share customer or user churn numbers, and often there’s no distinction between whether churn numbers are annual or monthly. I mean, just take a look at all these different surveys: A 2018 KBCM Technology Group survey reported a median annual revenue churn rate of 13.2%

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Baremetrics

JANUARY 24, 2021

Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses. This means that our revenue churn was very low.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Outseta

JANUARY 9, 2019

Dimitris, Dave, and myself have yet to pay ourselves any salary and are instead trading our time for sweat equity in the business. 2017 2018 Total. building Outseta - roughly $8,000 in 2017 and $24,000 in 2018. In 2018 you’ll notice some line items grew significantly. To date we’ve spent $32,179.72 The $11,123.75

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Wallstreet will pay attention to Customer Success.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. We had about $ 25 ,000 to $ 100,000 in recurring revenue at that time a month.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Point Nine Land

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. for each $1 of net new ARR, which is quite healthy).

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

Outseta

NOVEMBER 8, 2017

We're offering a free year of Outseta to any Techstars company that signs up by the end of June 2018. Subscription management widget A huge part of our value prop hinges on reducing the amount of time SaaS start-ups spend managing the technology infrastructure that their businesses depend on. Here’s what the application looks like.

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services Payment Methods 40