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Everyone in SaaS Needs to Do Customer Support. At Least Until You Have 50-100 Employees. But Ideally, Forever.

SaaStr

A ways back we noted a great rant by David Marcus , now of Facebook, and previously President of PayPal. Complaining his employees weren’t using PayPal apps. But PayPal isn’t Google. And I bet in SaaS, that’s even less likely in your case. Brian Armstrong (@brian_armstrong) October 14, 2017.

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6 Payment Acceptance Obstacles SaaS Companies Face and How to Avoid Them

SaaStr

With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39% annually, the SaaS industry couldn’t be more competitive. Despite the hyper competition, many SaaS providers take their organization’s payment processing experience for granted. A 2017 U.S. purchases made.

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Best PayPal Alternative Services: Online Payment Methods & Options

FastSpring

For some businesses and online merchants, PayPal may be the payment method of choice and that’s totally acceptable. But if you’re solely depending on PayPal, you could be leaving money on the table. Check out our list of the best Paypal alternatives that you need to have on your site today! PayPal, why it works.

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SaaStr Podcast 436: The State of the Cloud 2021 with Bessemer Venture Partners

SaaStr

PayPal has continued to skyrocket, and then, of course, Zoom replacing ServiceNow in the top five from 2020, as Zoom meetings, Zoom backgrounds, and for all of us, even a little Zoom fatigue is becoming a necessary and important element of our every day. We’re bringing S-M-B back with SaaS.

Cloud 262
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The Top 10 SaaStr Videos of the Week: Flexport, Craft Ventures, Aileen Lee, Homebrew, and More

SaaStr

Streaming is way up … even in SaaS. 1: “The Cadence: How to Turn Your SaaS Startup into an Army” With David Sacks. This was a great session from NewNewVenture.com this week where David walks us through what he learned at Yammer, PayPal and more on how to navigate from 50-500 employees.

Scale 194
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Even More of SaaStr’s Most Respected Leaders Unveiled!

SaaStr

The company boasts over 10,000 organizations and 350,000 paid users on it’s SaaS incident response platform for IT. You may have heard of a few of their customers: American Eagle, IBM Cloud, Instacart, Netflix, Paypal, and Gap just to name a few. Kyle Porter Salesloft Founder / CEO.

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The 8 Biggest SaaS Trends of 2020

SaaSX

While it’s true that software services have existed since the 1960s , the rise of cloud computing brought the SaaS platform into its own. The last decade was a great time for software and SaaS alike, but we believe the best years are ahead. For those is us in the SaaS world, this only the beginning! Product-led growth.

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