Buffer Resources

AUGUST 16, 2023

We shared a post about where your money went when buying a $10 Buffer plan back in 2014 — but it was well time for an update. Since 2014 our team has grown from 34 to 78 team members. Our Average Sale Price (ASP) in 2014 was $13, while our total Operating Costs were $3,575,897. Stripe payments make up 98.5

Merchant Services 75

Merchant Services Payment Services Payment Features Payments 75

SaaStock

JANUARY 25, 2019

The main target customers of Olist include online shops, retailers seeking better placement, importers and distributors, but the platform is also useful for end customers. Listing your online business on Olist is compared to having your shop in the largest department store in the region. CEO : Tiago Dalvi. Founded : 2015.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Casey Accidental

NOVEMBER 28, 2023

It looked like this: We eventually re-architected our engagement loops to be based around personalization instead of around friends. It kept investing in making its overall growth model stronger. Many of those ticket buyers, once introduced to Eventbrite, start creating events themselves. But Eventbrite didn’t stop there.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Baremetrics

AUGUST 21, 2021

Calculating cash flow with the direct method 2. Calculating cash flow with the indirect method 3. Balancing immediate expenses with payment delays 2. Multiple debtors and late payments 3. The key components of cash flow statements are cash from operating activities, investing activities, and financing activities.

Payment Solutions 97

Payment Solutions SaaS Payments Payment Methods Payment Services 97

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

Frontegg

MAY 27, 2021

Making the bottom-up shift: You are shifting from the top-down to a bottom-up mindset, which means more money and time to invest in R&D efforts. Best For: Online Payment Processing. Stripe is soon becoming the default payment infrastructure for all things SaaS. Also, there is less pressure on Sales. This is not all.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

BetterCloud

AUGUST 16, 2018

Many of these tips are oldies but goodies to cybersecurity experts, but I’ve tried to include a few unique tips with my personal explanation for each. Plus, the website [link] has a great tool for passphrase generation. I recommend using a simple cipher for a website plus a base passphrase.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

Unbounce

OCTOBER 8, 2019

Would you be frustrated if you discovered that tons of your potential customers are leaving your ecommerce website (and that your conversion rates are in the pits) because of a poor visitor experience? Today, I’ll go over the 12 rules I follow to create a shopping cart experience that’ll grow your ecommerce conversion rates.

Payment Methods 111

Payment Methods Payment Services Payments Payment Solutions 111

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Yeah, I’m a product person by training and so we had had a lot of experience building SaaS and vertical products.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. In 2014, Buffer started using both Baremetrics and Looker. The Solution: Invest in a revamped data infrastructure. What is Buffer. Click To Tweet.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. Then also went into venture capital where I invested in API first products. Thank you Ceci. I’m Vicki Lin.

Payments 120

Payments Scale Scaling Revenue 120

SaaStr

JULY 8, 2020

What Nobody Tells You About Seed Investing with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder and Partner Aileen Lee. I think it gives us a perspective that maybe we don’t get in some other places, in addition to many great investments over the years. Personally, our team has been holding back a little bit.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. In 2014, Buffer started using both Baremetrics and Looker. The Solution: Invest in a revamped data infrastructure. What is Buffer. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. Investment funds like Indie.VC Their first round of Angel investment in 2008 had not been a round for the sake of raising a round, or funds really even earmarked to invest heavily in growth. in 2014 - 60% of which came from Collaborative Fund.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

MAY 9, 2019

What ends up happening is, they think these investors are so smart, and they think these investors, because they like and want to invest in their company, their company must be amazing and it’s going to go on to become the next big thing. If your payment system works, you’re not going to rip it out. The entire time.

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

SaaStr

AUGUST 12, 2022

You would take three to four years to deploy it for new investments, not follow-ons but new investments. And they’ve probably cut the amount they want to invest in the next 12 months by half to 66% because of the math. They’ve cut the amount they want to invest. So you’d raise $100 million fund.

Scale 198

Scale SaaS Payments Scaling SaaS 198

SaaStock

MARCH 1, 2019

According to Mike Laven, CEO of Currencycloud, the one thing necessary for any company to succeed in China – or in any of the Asian countries – is to get local investment. It has more than 100 investments since its founding in 2001. SAIF is also one of the biggest funds, investing in Hong Kong, China and India.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

SmartKarrot

APRIL 20, 2022

This is a key reason businesses should invest in building customer loyalty, and loyalty programs help. Better personalization. Customers tend to spend more on a brand/ product that provides personalized services. And with the customer insights from loyalty programs, businesses can build a personalized approach.

B2B 11

B2B Scale Payment Methods Payment Services 11

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. My account runs my website. So if you think about just a manufacturer and you’re making a toy, you might sell it direct to consumer on your own website.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

SaaStr

SEPTEMBER 13, 2020

If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.

Sales Hiring 158

Sales Hiring Scale Payments Cloud 158

SaaStr

MARCH 17, 2020

Today at Talkdesk, we had a lot of our kind of big momentum starting in 2014-2015. We started investing a tremendous amount on the enterprise side. Another way that customers become advocates is a personal relationship with the account team. Years from now they’re going to be your absolute best references.

Scale 143

Scale Payment Services Sales Hiring Payment Methods 143

FastSpring

APRIL 1, 2021

This is especially true for SaaS businesses, where it’s common for customers to either come in through or go through a free trial after an initial engagement method (think ads, news articles, or referrals). After the visitor “converts” from website visitor to trial user, they stop marketing or selling. Opt-in Free Trial.

Payment Solutions 98

Payment Solutions SaaS Payments Payment Methods Strategy 98

Baremetrics

NOVEMBER 10, 2020

Payment Structure: 3 payments (at close, 12 months & 18 months). There’s obviously nothing wrong with building a software company, but for me, on a personal level, that interest had run its course. Investors are writing off their $800,000 investment. How we got here. No, not really. 4,000,000 in cash.

Technical Review 145

Technical Review Software Review Payment Solutions Payments 145

SaaStr

APRIL 18, 2019

I sell highly engineered complex pumps and I can’t sell them like a book online.” Dell was selling configural PCs online. And for me as I mentioned BigMachines is a very personal problem. And so once I had the idea I convinced my father to invest and become a customer. He was investing in internet companies.

Sales Recruiting 170

Sales Recruiting VP of Engineering Scale SaaS Payments 170

SaaStr

DECEMBER 13, 2019

I’d taken lots of trips and managed a team out there and I decided to basically make the move to the Bay Area in 2014 as a CIO for a company called Qualys. The group therapy dinner really has been there to help founders and help VCs to get an unfiltered opinion on either investment ideas or product road maps.

Technical Advisors 160

Technical Advisors Scale Technical Review Payment Solutions 160

Baremetrics

APRIL 7, 2020

Emphatic has been around since 2014, but changed leadership in January of 2019. First, we offer live chat via Intercom on our website for any organic visitors who might have questions (pictured below), as well as inside our software so our users can address any issues they might have or also ask questions. It happens often. LEARN MORE.

Social Media 69

Social Media Payment Solutions Software Review Software 69

SaaStr

AUGUST 26, 2022

Jason Lemkin: The highest stage of venture is crossover, crossover funds, TCV is one of an early one, but even mutual funds that invest in unicorns. A few can, Andreessen and maybe Sequoia, but 99% of the VCs you meet, legally, they can only invest in startups, whether they’re late stage or early stage. It could come back.

Sales Hiring 209

Sales Hiring Scale Sales Recruiting Scaling 209

Tom Tunguz

OCTOBER 24, 2021

And then from 2004 to 2014, she was at Google and managed lots of different things, including the self-driving cars project, global sales and operations, and the business teams for checkout in Google Apps. Who is this person? We have the formidable Claire Hughes Johnson, who is the chief corporate advisor at Stripe. ” Right?

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

SmartKarrot

JANUARY 18, 2022

India has seen exponential growth in SaaS investments in the last decade. Instead of marketing, Zoho invests in R&D and customer service. Found by Abhijit Pattanaik in 2016, Playtonia is an e-sports platform technology company that helps online gamers connect and develop communities. Visual Website Optimiser (VWO).

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

Chart Mogul

MARCH 6, 2018

Increased product personalization — This can lead to a stickier product with more invested, engaged users. Undoubtedly, Spotify’s array of personalized playlists (especially Discover Weekly) keep people subscribed. But those costs are still huge and predominantly attributed to one thing: royalty payments to rights holders.

Payments 75

Payments Metrics EKS (Elastic Kubernetes Service) SaaS Payments 75

Mucker Capital

OCTOBER 22, 2018

That idea eventually turned into AuditBoard, which launched in 2014 and this month secured a $40 million funding round led by Battery Ventures. Then there are some industry-specific risks, like PCI (Payment Card Industry) or HIPAA. What an auditor does is oversee the activities in mitigating a lot of those risks.

Payment Services 40

Payment Services VP of Engineering Interviewing Payment Solutions 40

Sixteen Ventures

DECEMBER 31, 2019

years since I first published this guide, way back in 2014, Customer Success has evolved dramatically. What I called the “Definite Guide to Customer Success” way back in 2014 is getting far more definitive for 2020 as I incorporate what I learned over the last year. Metering / Billing / Payment Process. In the SIX(!)

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Panintelligence

FEBRUARY 7, 2024

Ask anyone in Fintech SaaS about the shifts of the last 18 months and you’ll hear stories about investment shortages, rising churn rates, and market consolidation. Our own SaaS originated as an internal solution for a leading payment gateway provider. But a key challenge impacting the Fintech scene is investment—or lack of.

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75

SaaStr

MARCH 13, 2020

Harry has also angel invested in the likes of BreathePod and Try.com. Why does Harry believe investing in customer success is far more important than customer acquisition? * Do you have to invest in it from Day 1? What mistakes does Harry see many founders make when it comes to investing in their early brand?

SaaS Payments 213

SaaS Payments Payment Methods Finance Payments 213