OpenView Labs

JANUARY 29, 2020

Product led businesses need to get their products in the hands of would-be users as efficiently as possible–hopefully at near zero CAC. Not satisfied with reaching $1 billion in annual revenue, Atlassian furthered its commitment to product led growth by jumping on the freemium bandwagon. 10 Questions To Answer. Freemium benchmarks.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

OPEXEngine

JULY 28, 2020

Since 2008, its revenue has tripled and its stock price has soared 14-fold in response. That has helped insurgents like Zalando, the European e-commerce platform based in Berlin, and Paytm, the Indian e-commerce payment system, scale an innovative idea rapidly, allowing them to challenge incumbents and disrupt entire industries.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Neil Patel

SEPTEMBER 8, 2020

Google also realizes that your business is ‘special.’ And, it released an algorithmic update, in July, 2014, to favor local businesses for neighborhood-focused mobile device queries. in September 2008, the Google maps mobile app was launched on Android. Google Maps actually started as a C++ program at Where 2 Technologies.

Payment Methods 126

Payment Methods Branding Payments Merchant Services 126

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 118

Payments Merchant Services Payment Solutions Payment Services 118

Sales Hacker

APRIL 22, 2020

Did you notice that I didn’t mention “revenue growth” as a priority right now? For most organizations, revenue growth has become a “nice-to-have.” If your messaging includes helping companies achieve or maximize revenue growth, take it out. In 2008, we chose “aerospace” and won three massive customers.

Payment Services 99

Payment Services Payment Methods Payments Payment Solutions 99

Chargify

JANUARY 25, 2018

At the time (around 2008), there really wasn’t an easy solution for adding a form to a WordPress site. The few form solutions available also didn’t look like WordPress, which made it difficult to utilize on sites for customers who were only familiar with that platform. Gravity Forms went live for customers in 2009.

Scale 40

Scale Scaling Payments Payment Solutions 40

The Angel VC

JANUARY 4, 2011

was founded in 2008 by two extremely sharp students of the Cracow University of Science and Technology who wanted to build a simple, easy-to-use, web-based invoicing and billing application for small businesses in Poland. If you're new here, please start with part 1 , move on to part 2 and then (hopefully) return to this post.

Payment Solutions 104

Payment Solutions Payments Payment Features Software Review 104

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Founded: 2008. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Based in: New York.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

ChurnZero

JUNE 19, 2020

It is no secret that customer churn hits recurring revenue businesses hard, but what’s its real impact on their long-term health and valuation? This is also annual payments only. The bigger comment is divorce from contract; it’s just based on payments. If you joined late, we went through definitions.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

SaaStr

JUNE 14, 2019

Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. How did seeing the boom and bust of the dot com and 2008 affect Dave’s operating mentality? If you were very focused on financial services in 2008, you were in a lot of trouble.

Sales Hiring 141

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 141

SaaStr

DECEMBER 17, 2019

Enter the platform company. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. Zach : So in our back end, we’ve integrated with about 10,000 financial institutions in the U.S. Zach : About 260.

Payments 142

Payments SaaS Payments Banking Underperforming Technical Team 142

SmartKarrot

APRIL 13, 2020

There has been a gradual shift from client/server architecture to the options provided by a hybrid cloud – the integration of public and private cloud. Owing to cost-effectiveness and confidentiality attributes, SaaS businesses continue to opt for cloud services. Hence, APIs are ubiquitously used for most SaaS businesses.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

Intercom, Inc.

MAY 1, 2018

At Traction Conference, an event all about how to keep and grow customers and revenue at scale, I explained how to build onboarding based on your customers’ goals, and why when your product improves, your onboarding must improve with it. I’ve been working with my co-founders since 2007-2008.

Retention 223

Retention Payment Methods Onboarding Payment Solutions 223

OPEXEngine

OCTOBER 6, 2020

Jason Purcell, Co-founder and CEO of Salsify, saw firsthand the crippling economic impacts of the 2008 Great Recession. Would customers stretch out payment terms? Challenges: How would these constraints impact the business? What would the economics of the business look like? How quickly would customers churn?

Sales Recruiting 40

Sales Recruiting Sales Hiring Payment Services Forecasting 40

SaaStr

OCTOBER 22, 2021

Expensify: Founded in 2008 … 13 years ago. Ultimately, this leads to higher margins in payments, but also entails taking on financial risk, fraud risk, and a significant regulatory and legal overhead. #5. But after adding more credit cards and payments, and coming out of Covid … boom!! based revenue.

Scale 288

Scale SaaS Payments SMB Payment Solutions 288

SaaStock

MARCH 20, 2019

Collibra provides a cross-organizational data governance and catalog platform that helps companies maximize the value of their data. Founded: 2008. Kustomer ’s customer management platform combines data from various sources and allows companies to offer an intelligent, powerful and flexible service. Based in: New York.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Outseta

OCTOBER 15, 2018

Wistia Funding History $650,000 from angel investors in 2008 $775,000 from angel investors in 2010 $17.3M They had built a highly profitable business that was generally adored by its customers. Buffer was so hot at the time - revenues were growing 150% per year - that the terms they got for their Series A were insanely good.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Sales Hacker

SEPTEMBER 20, 2022

In May 2008, I graduated college — with 1.56 million of my peers — directly into the 2008 recession. Basically: Today’s economic climate looks very different from 2008. Signs of recession we’re seeing now vs. 2008. Clients canceling events, reducing spend, and failing to make payments. Meet the experts.

Sales Hiring 79

Sales Hiring Marketplace as a Service Payment Services Banking 79

Baremetrics

MARCH 16, 2021

While blockchain technology was spearheaded by Bitcoin starting from 2008, using the technology for other applications became popularized around 2017. When business picked up later that year, the team decided to go full-time and raise money. To continue fundraising, it was clear that QuikNode had to dial deeper into business metrics.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

CustomerSuccessBox

APRIL 10, 2020

This is where the superhero called recurring revenue comes in and saves the day. The last time the world had an economic meltdown was 2008-09 during the subprime crisis. your internal chat platform and f. So, a CSM never has to leave the platform to perform daily tasks. But is customer success ready for covid-19?

Churn 52

Churn Customer Success Payments Payment Solutions 52

SaaStr

OCTOBER 24, 2019

Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. But invoicing happens to be connected to something really, really important, which is payments. Did anti-virus and anti-spam and the cloud. ” No.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

AUGUST 6, 2019

We looked at the world in 2008, 2009, and we said, “How come it’s almost impossible to connect two companies to do business, especially if they have complex business processes, but we can all connect as consumers on LinkedIn, Facebook, Twitter, every single day we want to do business?

Payment Solutions 146

Payment Solutions Payments Outsourcing Services SaaS Payments 146

SaaStr

JUNE 16, 2020

And he also has the, I don’t know, benefit or dubious distinction, but lived through this before in 2008 and 2009. So I think that is somewhat of a good news in this in that SaaS businesses are sticky. How do we make them feel part of the team and integrate them? So a lot of lessons that can be taken from there as well.

Sales Hiring 159

Sales Hiring Scale SaaS Payments Payment Services 159

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. They process billions annually for platforms like Constant Contact, GoFundMe, Ecwid, Infusionsoft, Meetup, Freshbooks & Zoho. Want to see more content like this?

Payment Services 133

Payment Services Merchant Services Payment Solutions Payments 133

SaaStock

MARCH 1, 2019

GIC manages a diverse portfolio, including investments in high growth tech businesses. BEENEXT is a Singapore-based VC investing in fintech, platforms, payments and SaaS businesses. Founded: 2008. Founded: 1981. Size of fund: $390B. Stage: Late Stage Venture. SaaS Investments: Weimob, and others. Size of fund: N/A.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

ProfitWell

SEPTEMBER 3, 2019

Freemium acquisition built a huge base of users who are monetized through ads. There are additional revenue opportunities outside of music streaming and discovery that can convert these users but will require Spotify to move away from consumerized thinking. Spotify is known as one of the top curators of music and audio content.

Payments 63

Payments Payment Methods Payment Services Pricing 63

SmartKarrot

JANUARY 18, 2022

A report from Bain & Company predicted that “Indian SaaS companies will reach $30 billion in revenue by the year 2025”. The company aims at providing a single platform for automated marketing, sales, and other services. Agile CRM offers lead generation, contact management, and integrated telephony services.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

OpenView Labs

MAY 29, 2020

Reduce upfront/adoption costs and offer flexible payment terms. And often the only thing standing between a deal and no deal is the financing or payment terms. Sometimes all that was needed to close the deal was allowing them to make most of the payments in the next fiscal year, with just a small down payment when the work started.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54

Sales Hacker

JANUARY 9, 2019

For over a decade, I’ve been doing business as a Whale Hunter. As an enterprise account consultant, I’ve consulted with hundreds of small and midsize companies (most in the range of $10m to $150 annual revenue) and trained thousands in how to grow fast by selling big deals into the enterprise market. But you couldn’t be more wrong.

Outsourcing Services 75

Outsourcing Services Outsourced Development Payment Services Underperforming Technical Team 75

SaaStr

MARCH 3, 2020

So if you need to wait longer, if you need to prepare your board for a longer process, don’t just check the box because the board told you to. Don’t just check the box because the retained search firm wants to get the second half of their payment. You may have been at Box in 2006 or LinkedIn in 2008.

Sales Hiring 152

Sales Hiring Sales Recruiting Scale CTO Hire 152

SaaStr

MAY 27, 2020

Well, the 2008 economic insecurity, we passed the $700 billion stimulus called TARP. I thought it’s also worth giving you some sense of scale for how much the US government takes in in revenue every year. In revenue, the US government takes in 3.5 What businesses will resonate with buyers and with investors?

Technical Review 192

Technical Review Payment Services Payment Methods Development Team Review 192

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. It is a model that is designed to achieve significant revenue at a low average selling price (ASP) with the help of free trials and freemium offers. Self-Service. Enterprise. Transactional sales model.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

JULY 26, 2019

To date, Eric has raised over $12m for Zylo from some of the best in the business, including Byron @ Bessemer, Salesforce, GGV, Semil @ Haystack, and the team at High Alpha. Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. Then, you can always fall back to one.

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

SaaStr

AUGUST 6, 2020

358: Chen Amit is the Founder & CEO @ Tipalti, the only global payable automation platform that scales with you and now remitting $5Bn annually across 3M suppliers. How does Chen think about aligning revenue scale to your customers? Chen Amit: But, all the rest of my career was starting new businesses. How can this be done?

Sales Hiring 220

Sales Hiring Payment Services Payment Solutions SaaS Payments 220

Panintelligence

FEBRUARY 7, 2024

Our own SaaS originated as an internal solution for a leading payment gateway provider. The origins of Fintech SaaS From its origins as a B2C payment enabler to a staple across insurance, lending, compliance and more, Fintech SaaS now boasts a solid foothold within B2B and B2B2X markets. Let's get into it!

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75