SaaStr

NOVEMBER 19, 2019

So I went down the hall, met with the head of marketing, and I discovered a lot about in bound SaaS, about SMB, the importance of building this machine as I call it now that generates all these lovely leads. They all looked at me really weird because remember, I’d never done SMB before. Liberate some operating expenses.

Scale 169

Scale SMB VP of Engineering Leadership 169

SaaStr

SEPTEMBER 4, 2020

And to shift resources, we had to automate more and more of our SMB offering and make sure that we could refine our product to make sure self service journeys were more productive and frictionless. Whether we start in 2007, 2009, 2001, it’s a slow roll to Act Two, right? Think of this as something we identified as an advantage.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

SaaStr

NOVEMBER 1, 2019

About the episode: Mark Suster is Managing Partner at Upfront Ventures which he joined in 2007, having previously worked with Upfront for nearly 8 years as a two-time entrepreneur. 9: Clarizen Board Member Paul Albright on Why It Is Harder To Go Enterprise Down, Than SMB Up. Episode No. Episode No.

Technical Review 141

Technical Review Development Team Review Scale Software Review 141

Sales Hacker

JANUARY 21, 2020

SMB Sales & SDRs at (Smaller) Scale [18:20]. He then founded Tellme Networks, sold that in 2007 for $900 million to Microsoft. It was acquired by Microsoft in 2007 for about 900 million. It was a lot of fun to take what I’ve learned building an enterprise type business and applying it to SMB.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

Sales Hacker

FEBRUARY 5, 2019

If you have a product that is absolutely crushing it in SMB/mid-market, you may be tempted to dive straight into the Enterprise market. SMB and Mid-Market orgs don’t have an analytics department with data scientists, so the technology fills the gap. SMB products tend to have similarly less flexibility or customization capability.

SaaS Payments 58

SaaS Payments Sales Hiring Payments Enterprise 58

SaaStr

SEPTEMBER 18, 2020

Do you segment enterprise and SMB? Back in the day in 2007, maybe no one was going to give you 10 million in the seed round. Not having the right account structure for us meant we took customers on, and we just spread them across account managers. Do you treat them by usage together? Jason Lemkin: I see. Not segmenting early enough.

Sales Hiring 238

Sales Hiring CTO Hire Scale Investment 238

SaaStr

FEBRUARY 7, 2020

Plus, from 2007 until 2013, Karen ran all of Box’s business development, partnership, and strategic alliance activities. Plus from 2007 until 2013, Karen ran all of Box’s business development, partnership and strategic alliance activities. And we had a ton of inbound SMB and enterprise action as a result.

Scale 172

Scale Underperforming Technical Team Investment Sales Hiring 172

SaaStr

SEPTEMBER 13, 2020

Everyone knows Shopify for what it is today, but in the earlier days, it really was the best SaaS platform for SMB eCommerce providers. I bootstrapped the company with my co-founder in 2007. Leveraging on some of Tobi’s philosophy, it’s something here that we call at Bessemer, Finding Your Second Act. Henry Schuck: Yeah.

Sales Hiring 153

Sales Hiring Scale Payments Cloud 153

SaaStr

JULY 22, 2019

The company started back in 2007, 2008. We started out in the commercial SMB mid-market space. So we’re into our second decade. As I was introduced, we have 17,000 customers. We’re a global operation right now, but we started out with fairly humble beginnings and focused very much exclusively on APM.

Scale 169

Scale Scaling Sales Hiring Underperforming Technical Team 169