Remove 2007 Remove SaaS Remove Scaling Remove Underperforming Technical Team
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Veeva: The Biggest Vertical SaaS Success Story of All Time (Video + Transcript)

SaaStr

While it can be frightening to think differently, doing so has helped him make Veeva the biggest vertical SaaS success story of all time. If you don’t have tickets, lock in Early Bird pricing today and bring your team! I was a software developer, a product person. As Veeva grew, that’s when the long-term vision came into play.

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The New User Journey: Follow Your Users to Understand how to Excel at Go-to-Market

OpenView Labs

This also means that the typical go-to-market playbook SaaS experts used to follow (below) isn’t as relevant as it used to be. Based on interviews with B2B SaaS experts who have built and scaled product-led businesses, we designed a new user journey. Scale: how to keep users happy and capture more value. Getting Users. .

Scale 72
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SaaStr Podcasts for the Week with Jennifer Tejada, Ben Chestnut, and Jason Lemkin

SaaStr

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 157
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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

Sales Development and Prospecting. The Sales Development Playbook. The 5 Dysfunctions of a Team. Blueprints for a SaaS Sales Organization. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Selling to Big Companies. The Pirate’s Guide to Sales.

Scale 141
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Busting the Myths About Startup Success with BlackLine’s Founder CEO (Video + Transcript)

SaaStr

With 3 full days of sessions, featuring over 300 speakers from the best SaaS companies around the world, SaaStr Annual will be filled with actionable thought leadership to help grow your business. Get your tickets to the SaaS show everyone will be talking about! My marketing team wanted me to do the world’s most boring video.

Startup 271
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How Yelp drove down churn by building up customer success

Intercom, Inc.

It’s time to start thinking about retention at scale and bring onboard a customer success team. She joined the company in 2007 back when it was just 30 people and has been instrumental in helping the company scale both its team and its market share over the years. Why you need a customer success team.

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SaaStr Podcasts for the Week with B Capital Group and Bessemer Venture Partners — February 7, 2020

SaaStr

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What were Karen’s biggest takeaways from seeing the hyper-scaling at Box?

Scale 171