SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. So for the audience, cloud giants are turbocharging startup sales, and the predominant reason for this is because they’re fundamentally changing IT budgets at the customers that we’re all selling to. Jabari Norton, VP WW Partner and Alliances, Sumo Logic.

Scale 197

Scale Marketplace as a Service Cloud SaaS Payments 197

Buffer Resources

NOVEMBER 7, 2023

But, she’s also made the intentional decision to scale back over the past couple of years, stopping her work with subcontractors, cutting down client projects to what she could manage on her own, and reducing her revenue by over $100,000.      Accounting software: I’d also be lost without QuickBooks.

Scale 118

Scale Scaling Payment Solutions Payment Services 118

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

OCTOBER 10, 2019

Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? Join Joaquim Lecha, CEO at Typeform, and Christoph Janz, Managing Partner at Point Nine, as they delve into freemium at scale. The second one is customer feedback at scale. Want to see more content like this?

Scale 135

Scale Scaling Payment Methods SaaS Payments 135

FastSpring

APRIL 18, 2024

For many SaaS and software companies, international sales are a key part of their growth trajectories. 4 ways a comprehensive, localized pricing strategy can lead to higher profits. FastSpring utilizes automatic currency conversions to drastically simplify this process for SaaS and software companies.

Payment Methods 78

Payment Methods Payments SaaS Payments Merchant Services 78

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Trust the process.

Sales Hiring 226

Sales Hiring Payment Services SaaS Payments Scale 226

SaaStr

FEBRUARY 22, 2023

Many companies believe excellent product design comes from hiring the best engineers and signing up for the latest software instead of building from the users’ perspectives. Stripe’s CTO, David Singleton, shares how they use a system of feedback, iteration, and fast shipping to create products that meet users’ expectations.

CTO Hire 232

CTO Hire CTO Payment Methods Payment Solutions 232

Stax

JANUARY 3, 2024

Once a relatively niche offering, the COVID-19 pandemic saw retailers accelerate the rollout of self-checkout systems, their contactless nature making them a lot more appealing than traditional checkouts for many consumers. TL;DR Self-checkout systems are automated checkout solutions that allow customers to process purchases independently.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. Want to see more content like this? How’s it guys?

Scale 160

Scale Sales Recruiting Scaling SaaS Payments 160

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 323

Sales Hiring Scale Payments Payment Solutions 323

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people. “We Here’s why.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Finding your ICP starts with broad strokes, finding a few customers, and talking to prospects. Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”.

Payments 184

Payments Payment Methods Embedded Payments Scale 184

SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. GlossGenius is a vertical SaaS and payments company for the beauty and wellness industry. What does this mean for Cloud companies? Let’s find out.

Cloud 243

Cloud Payments Software Review Payment Solutions 243

Neil Patel

JANUARY 11, 2023

Contactless payment methods are tapping into the future of commerce. International Data Corporation (IDC) predicts that 80% of retailers will offer contactless payment and app-based scan-and-pay systems in-store by 2023. When we talk about leaders in the contactless payments space, we must talk about PayPal.

PayPal 80

PayPal Payment Solutions Payment Methods Merchant Services 80

FastSpring

NOVEMBER 18, 2020

Note: Apple announced that it would be reducing the App Store fee from 30% to 15% for most developers starting on January 1st, 2021. For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. How viable is it for companies to shop their apps outside of mainstream marketplaces?

Payment Methods 147

Payment Methods Payment Solutions Merchant Services SaaS Payments 147

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Vicki, if you’d give us your intro. Vicki Lin : Great. Thank you Ceci.

Payments 120

Payments Scale Scaling Revenue 120

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I And I won’t give away too much of the lead here.

Scale 157

Scale Sales Payment Methods Merchant Services 157

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. And this leads to our third point. Related post: Can SaaS Companies Afford to Ignore Sales Tax and VAT?

Merchant Services 148

Merchant Services Payment Services Outsourcing Services SaaS Payments 148

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). How do you add payment processing capabilities to your software?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

User Pilot

APRIL 29, 2024

It also helps teams better understand their existing and prospective customer base. This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. You can segment your customers based on their feedback responses as well as in-app behavior. Book the demo to find out more!

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. When you’re offering a product or service that renews at regular intervals, having a billing strategy that aligns with this unique offering is vital. The alternative?

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

FastSpring

APRIL 11, 2022

In the three-tier pricing strategy, we usually find: The cheapest option for small teams, individuals, or new customers trying out the product. Airbase promotes three primary tiers, but their standalone bill payments option takes you to a different set of plans altogether. Sometimes scaling doesn’t mean upgrading to the next tier.

SaaS Payments 147

SaaS Payments Pricing Strategy Scale 147

Chargify

APRIL 23, 2019

There are specific stages a software-as-a-service (SaaS) company moves through during its life cycle. According to a study by the Startup Genome Project of more than 3,200 startups, they found that “70% [of startups] fail because of premature scaling.” Hopefully the information below will help you avoid premature scaling.

Scale 74

Scale SaaS Payments Scaling Payment Services 74

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. Besides it’s proven business results, this strategy helps empower end-users to get the best possible product for their needs. Also, there is less pressure on Sales. 1 Intercom.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. This leaves the sale of the business a lot more vulnerable to the market.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Tom Tunguz

MARCH 28, 2021

UIPath offers software to build robots, programs that automate repetitive work. Robots read pdfs that customers provide and input that data into other computer systems. The UIPath suite includes the software to write, execute, monitor, and maintain these robots. Some examples include streamlining customer onboarding.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

Blulogix

OCTOBER 11, 2023

5 Advantages of Using the Right Automated Billing System for Subscription Businesses By BluLogix Team In the fast-paced world of subscription-based businesses, managing recurring revenue streams efficiently and effectively is essential for sustained growth and success. Subscription Billing 1.

Payment Features 52

Payment Features Payment Solutions Payment Services Subscription 52

Blulogix

APRIL 12, 2024

The intricate nature of subscription models can indeed be a formidable maze, but with the right strategies, businesses can turn these complexities into substantial advantages. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Features 77

Payment Features Subscription Payments B2B 77

Intercom, Inc.

MARCH 10, 2022

This strategy empowers you to pre-emptively deliver targeted, personalized messages and support via messenger-based channels. When integrated with Intercom, you can uncover what happens when a customer visits your site or app, and how to proactively improve their experience. But what’s the best way to stay ahead of these expectations?

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

SaaStr

DECEMBER 5, 2022

Paddle’s Senior Product Manager, Allissa Chan, and Chief Strategy Officer, Patrick Campbell, share their experience of scaling a bootstrapped startup. Make off-boarding simple and straightforward, enabling users to cancel within the app directly without your support team’s help.”. Lever #4: The nostalgia effect.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

User Pilot

OCTOBER 24, 2023

In this guide, we’ll be going over what usage-based pricing is, the benefits of a usage-based pricing model, different types of usage-based pricing, and a few examples from SaaS companies that have effectively deployed this strategy! Usage-based pricing could use tiers, units, volumes, or impact as its basis for subscription cost.

Pricing 105

Pricing Payment Solutions SaaS Payments Payments 105

Teamgate

DECEMBER 12, 2019

The point of running a business is to make a profit through sales of your product or services. Digital marketing allows us to generate more leads, reach out to wider market space, and gain information that could help us develop a smarter business strategy. percent of cold calls end up with a successful sale. Analyze data.

Scale 86

Scale Payment Services Sales Hiring Payment Facilitation 86

Sales Hacker

MAY 15, 2023

It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. And that may include owning and executing the sales process , from initial outreach and lead generation to closing deals — not hiring a sales team right away. How do you know you’re ready to hire a sales team?

Sales Hiring 89

Sales Hiring Scale Outsourcing Services Payment Services 89

Andreessen Horowitz

OCTOBER 12, 2023

In Part A , we outlined the paths to generating unique value for the healthcare system and patients. Because sales cycles can be long and complicated, entrepreneurs are most secure when they can find a champion who will keep the process moving through hiccups and obstacles.

Healthcare 116

Healthcare AI Payments Enterprise 116

ProfitWell

FEBRUARY 19, 2020

ReCharge has not only made it work, but the company has been able to scale globally via remote work. To quote Peter Drucker, “Culture eats strategy for breakfast.”. They gauge candidates on three core values: simple solutions, empathy, and ownership. As Chathri says, with every wrinkle they try to work out a solution.

Scale 54

Scale Scaling Sales Hiring Payment Services 54

User Pilot

JULY 20, 2023

But you can turn all that around with the right strategies. TL;DR Voluntary churn happens when customers cancel or downgrade their subscriptions while involuntary churn happens when a customer can’t continue using a service for reasons that are partially or entirely out of their control, most of the time related to payment processing issues.

Churn 98

Churn SaaS Payments Payment Solutions Payments 98

SaaStr

MARCH 19, 2021

Shopify, since last year, has nearly tripled in market cap driven by the rise of e-commerce, but also the digital payments and the QR code system they provide for contactless payments. We’re seeing more and more companies, particularly cloud companies with the ability to scale, and grow even more rapidly in the new normal.

Cloud 194

Cloud Scale Payment Methods Payment Solutions 194