Baremetrics

DECEMBER 18, 2019

Calling all low-touch SaaS experts, @databoxhq churn rate in first 2 months w/ and w/out a 14 day trial. Onboarding — also a part of activation — is closely related to retention because it determines how well you can enable someone to use your product, and ultimately, the value they get from using it. Thus, the early churn.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Subscription Flow

MAY 22, 2024

First impressions are rarely the last impressions, but they can prove to be just that for your company if you do not strategize a high customer lifetime value (LTV) for SaaS businesses. Why is CLTV an important SaaS metric? Let’s imagine a SaaS company called “ConnecTech” that offers project management software for small businesses.

Customer Lifetime Value 105

Customer Lifetime Value SaaS Payments Technical Advisors Payment Services 105

Subscription Flow

NOVEMBER 10, 2023

Numerous prosperous SaaS businesses with cutting-edge solutions in a range of industries, including AI, CRM, HR, and IoT, can be found in Ireland. Why Does a Payment Gateway Even Matter? Basically, a payment gateway prevents malicious activity and acts as a control over the transfer of sensitive data! Enter Stripe.

Payment Services 52

Payment Services SaaS Payments Merchant Services Payment Methods 52

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? And you talked earlier about how it’s becoming more and more technical.

Sales Hiring 172

Sales Hiring Payment Methods Payment Solutions Marketing 172

Baremetrics

AUGUST 20, 2019

The Wikipedia contributors define product innovation as “the creation and subsequent introduction of a good or service that is either new, or an improved version of previous goods or services.”. Note: These are written with SaaS and software products in mind, although many of the principles apply to other types of products as well.

Innovation 105

Innovation Payment Methods Payment Solutions Payments 105

Sales Hacker

MARCH 30, 2021

They’ve built a new process of guided selling, which Neil discusses during the show. How Revenue Grid enables smarter selling. I did a couple of startups from there, in the CRM ecosystem, then got into TOA, which was field service in the cloud. powered by Sounder. What You’ll Learn. Guided selling and engagement.

Scale 111

Scale Payments Technical Advisors Sales Recruiting 111

Subscription Flow

FEBRUARY 2, 2024

Asana, however, is a cloud-based software for project management that helps with teamwork and work organization. A platform called SubscriptionFlow helps companies to design and oversee subscription-based goods and services. A lot of B2B companies use it to track progress, communicate with clients, and optimize workflows.

Payments 59

Payments Payment Services SaaS Payments Payment Features 59

Subscription Flow

MAY 22, 2024

First impressions are rarely the last impressions, but they can prove to be just that for your company if you do not strategize a high customer lifetime value (LTV) for SaaS businesses. Why is CLTV an important SaaS metric? Let’s imagine a SaaS company called “ConnecTech” that offers project management software for small businesses.

Customer Lifetime Value 52

Customer Lifetime Value SaaS Payments Payment Services Technical Advisors 52

How To Buy Saas

MARCH 6, 2024

Many of us happen to use WhatsApp to connect with businesses in real-time, but with the normal app, it does not have much impact. And that is why WhatsApp has launched the WhatsApp Business Service with a set of premium features for businesses to run without much hassle. It is currently used by over 2 million users. Delighted!!!!

Payment Methods 52

Payment Methods Payment Solutions Payments Technical Advisors 52

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. We can only process so much change, and I feel like we’ve been through three worlds since early March. I think it’s, in SaaS, in cloud, if you define it that way, I think it’s about 15 to 20%.

Investment 190

Investment Technical Review Part-Time VPE Development Team Review 190

Outseta

SEPTEMBER 11, 2017

Even further up market and in my past engagements with Working Planet, there are a number of challenges related to paid search management that I’ve felt first hand and still don’t see a great solution to. Soren: My Co-founder and I met in graduate school where we were creating algorithms for processing satellite imagery.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

SmartKarrot

MAY 27, 2020

Other than products and services, customer experience is the prime factor that will set you and your company apart from your competitors. But with these 6 tips, you can select a perfect customer success software, without any hassle. . Purchasing a customer success solution is a commitment within itself.

Payment Solutions 10

Payment Solutions Customer Success Software Technical Advisors 10

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MARCH 3, 2020

And so, I consult and advise for startups about 35 startups over the last three, three and a half years. So you look at companies, Top 10 SaaS companies in history, none of those companies got their first VP of Sales wrong. That’s something that Jason advises. That’s something that Jason advises.

Sales Hiring 217

Sales Hiring Sales Recruiting CTO Hire Scale 217

Hull

JANUARY 22, 2019

But there's an urgent need for technical resources within growth teams. The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. But first, we need to set some context (albeit from the perspective of B2B SaaS).

SaaS Payments 77

SaaS Payments Engineering Technical Advisors Payment Solutions 77

SaaStr

DECEMBER 13, 2019

290: Yousuf Khan is a serial CIO, start-up and VC advisor. How does Yousuf advise founders on quality or quantity of logos in the early days? * How does Yousuf advise CEOs approach CIOs when it comes to discounting? How does Yousuf advise founders approach CIOs when it comes to multi-year deals? It’s that simple.

Technical Advisors 225

Technical Advisors Scale Technical Review Payment Solutions 225

SaaStr

NOVEMBER 22, 2019

What does Travis advise founders when it comes to uniting customer facing teams? * Why does Travis believe that SaaS has upended the economic model but not the engagement model? What does Travis advise founders when it comes to churn analysis? Why does it suggest misalignment between customer and vendor from Day 1?

Underperforming Technical Team 181

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 181

FastSpring

MAY 2, 2025

As your software business grows large enough to expand into more countries or regions, the system or multiple systems you use to sell it can become more and more complex. Or, you can simplify the system with one global merchant of record. they found themselves with two separate shop systems. was not efficient.

Payment Solutions 131

Payment Solutions Payment Methods Merchant Services Technical Advisors 131

Stax

JANUARY 27, 2025

Forward-thinking vertical SaaS companies recognize why adding payment processing capabilities is so beneficial. When implemented well, payment programs can open up added revenue streams and provide more value to your customers. Then, as you scale your payments program, you also need to think about growth.

Payments 88

Payments SaaS Payments Payment Services Payment Solutions 88

How To Buy Saas

MARCH 2, 2025

Choosing the right SaaS (Software as a Service) tool can make or break a business in today’s digital age. Imagine investing time and money into a flashy new software, only to find your team struggling to use it or it failing to address your core needs.

Payment Services 52

Payment Services Payment Solutions SaaS Payments Technical Review 52

Sales Hacker

MARCH 11, 2025

How to rebuild and regain customer trust after technical failures. Highlights: 07:53 What happens when commercial scale outgrows your technical scale. What happens when commercial scale outgrows your technical scale. And so we had just an amalgamation of challenges 1, which is our ability to scale the systems to support.

Scale 75

Scale Technical Advisors Sales Hiring Technical Review 75

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. and Socialcam.

VP of Engineering 144

VP of Engineering CTO Hire Technical Review Sales Hiring 144