Full Session

DECEMBER 30, 2024

Are you looking to optimize your website’s performance but unsure if VWO is the right choice? Optimizely: A digital experience analytics platform focusing on A/B testing, experimentation, and personalization with advanced targeting capabilities. Lets start with our review. You’re in luck! Book a demo to learn more.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

Totango

AUGUST 16, 2022

Then, we’ll offer some tips for using your customer retention management system to meet your customer success goals for each stage of your client’s lifecycle. Finally, we’ll review five of today’s top customer retention platform tools and what they can do to help you maintain more clients. What Is Customer Retention Software?

Payment Solutions 106

Payment Solutions Payment Methods Retention Customer Success 106

Stax

APRIL 18, 2024

Some well-known examples are Adobe, a design and creator platform, Autodesk, a leading construction management system; and Meditech, a healthcare information systems solution. Examples of popular SaaS apps include Shopify, an eCommerce platform, Dropbox, a cloud storage service, and Stax Bill, an automated payment processing system.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. are what we like to have in an online forum. As a business person yourself, you know how it works. Professional moderation.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Blulogix

JANUARY 13, 2025

Revenue leakage refers to the loss of potential revenue due to inefficiencies, errors, or misaligned processes. Its a pervasive problem for MSPs, with studies suggesting that 515% of revenue is lost each year as a result of fragmented systems and outdated workflows.

Payments 59

Payments Payment Services Payment Features Revenue 59

Stax

APRIL 17, 2025

In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. What is an ISV Partner?

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

User Pilot

MAY 6, 2024

TL;DR A user profile is a collection of details about an individual user: their identity, roles, personal details, or behavior. They may be inspired by a user but they don’t describe one real person. Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Stax

FEBRUARY 28, 2024

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? By partnering with a trusted SaaS billing platform.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

How To Buy Saas

FEBRUARY 4, 2021

Nowadays individuals and small business owners are focusing on live webinars more than ever. In 2021, the conduction of webinars has become the most important tool to build up a strong relationship with potential leads. It is due to this reason, webinars are conducted mainly for business purposes. What Are Webinars?

Payment Solutions 59

Payment Solutions Software Review Payments Payment Methods 59

User Pilot

JULY 8, 2024

Examples of touchpoints at this stage include paid ads, blog articles, social media posts, marketing emails, webinars , customer reviews, and referrals. Targeting and retargeting have one more benefit: they allow you to personalize the messages. Customer journey touchpoints: Userpilot webinars.

SaaS Payments 105

SaaS Payments Social Media Payment Solutions Payment Methods 105

User Pilot

AUGUST 6, 2024

We covered actionable steps to build an effective system that converts users, drives product engagement , and leads to long-term growth. The goal is to create awareness and draw traffic to your website or app. Metrics to track here include engagement, website traffic, and trial sign-ups. Marketing fuels sales.

SaaS Payments 103

SaaS Payments Metrics Scale Sales Funnel 103

How To Buy Saas

DECEMBER 18, 2024

Nowadays, individuals and small business owners are focusing on live webinars more than ever. In 2025, the conduction of webinars has become the most important tool for building a strong relationship with potential leads. Best Webinar Software Free Plan/Trial Starting Price WebinarNinja Free Plan $0.60/mo What Are Webinars?

Payment Solutions 52

Payment Solutions Software Review Payments Payment Methods 52

User Pilot

JANUARY 26, 2023

Send payment reminders both through email and in-app to prevent involuntary churn. Net Promoter Score system The Net Promoter Score (NPS) is a CX metric to track customer loyalty by asking users how likely they are to recommend your product or service to others on a scale of 0 to 10. Celebrate customer success with gamification.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. We decided to check out this expense management software and give its readers a detailed Fyle review. Fyle Review (2022) – Expense Management Software. Personal card management. Personal card management.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

SaaStr

MARCH 17, 2020

Another way that customers become advocates is a personal relationship with the account team. We can also ask informally during a catch-up call, a site visit, personal email out to a ballgame, would you be willing to be an advocate for Talkdesk? It’s almost like a point system where if you do this, then you get Y.

Scale 164

Scale Payment Services Sales Hiring Payment Methods 164

User Pilot

DECEMBER 19, 2022

Here are some notification UX best practices: Personalize your messaging to increase engagement. Triggering method: this depends on conditions that will generate a notification. You can use slideouts to invite users to beta tests , webinars, prompt an upsell , etc. Create a personalized onboarding path (welcome screens).

Payment Solutions 98

Payment Solutions Engagement SaaS Payments Payment Methods 98

Baremetrics

DECEMBER 18, 2019

It’s a full suite of dunning tools that allows you to send automated emails to your delinquent or soon to be delinquent customers both before and after a payment has failed, send them straight to a credit card capture form that’s proven to convert to get them to update their payment method, and it even has an in-app reminder and paywall as well.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Baremetrics

JANUARY 17, 2022

Payments may be imposed annually or quarterly, but the most common charge for a subscription is a per-month option. Paid newsletters can contain the same forms of content that free campaigns, but this will be more specific, high-quality, and personalized. In the case of paid emails, subscribers pay for their newsletter subscription.

Management 95

Management Scale Payment Solutions Software Review 95

Baremetrics

JANUARY 24, 2021

Our smallest self-serve plan was basically a revolving door, and users couldn’t upgrade or downgrade their plan without calling a sales person. Due to this style, the customers that we converted were very loyal. Even pre-COVID, our industry (online coaching) had matured drastically since 2018, and those trends were poised to continue.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

ChurnZero

AUGUST 14, 2020

Customer Support/Service Software and Ticketing Systems. The tool is used to facilitate and track interactions between support agents and customers via live chat, social media, phone, and email (often ticketing) as well as to create knowledge bases and other self-service customer help resources. Webinar Software. Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

User Pilot

MAY 8, 2024

Personalize experiences for different customer segments. Educate customers with resources in multiple formats like blogs, webinars , or videos. Social media listening – with tools like Brand24 you can monitor what your customers say about your product on social media, forums, or review sites. Userpilot webinars.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

FEBRUARY 18, 2022

If you’re creating a user onboarding flow for your SaaS company, you’ll want to look at website tour examples from other businesses before you start. SaaS businesses use website tours as a way of showing new users how their products work. A typical website tour is built out of modals , tooltips , hotspots and driven actions.

Payment Methods 52

Payment Methods Payment Solutions Software Review SaaS Payments 52

All that Saas

JUNE 11, 2022

In this ManageEngine OpManager review, we will have a closer look at the features/functionalities, customer support, and certifications of this leading software. To find more interesting features and details about the software, we are here with a detailed review of this powerful monitoring tool. So, let’s get into it!

Software Review 52

Software Review Technical Review Systems Review Payment Services 52

All that Saas

JUNE 11, 2022

In this ManageEngine NPMS review, we will have a closer look at the features/functionalities, customer support, and certifications of this leading software. To find more interesting features and details about the software, we are here with a detailed review of this powerful monitoring tool. System Health Monitoring.

Software Review 52

Software Review Technical Review Systems Review Payment Services 52

Tom Tunguz

OCTOBER 24, 2021

I imagine everyone at this point has used a Zoom Webinar, so we don’t need a full demo, but just so you know, please use the chat to connect with your fellow attendees. Who is this person? But we’re so thrilled to have her join with Tomasz. That’s an annoying, kind of anxiety-producing thing. How do I work with them?

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. You can see a graph from a study by Harvard Business Review that has some interesting stats on how consumption impacts LTV. The graph shows how payment plans impact usage.

SaaS Payments 55

SaaS Payments Payment Methods Scale SaaS 55

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. Nico is an online marketer and the founder of Launch Space. You can see a graph from a study by Harvard Business Review that has some interesting stats on how consumption impacts LTV.

SaaS Payments 52

SaaS Payments Payment Methods Scale SaaS 52

Unbounce

MAY 6, 2024

Whether it’s in the form of positive reviews, testimonials, or trust seals, social proof highlights how satisfied your customers and clients are with your offerings. Whether it’s in the form of positive reviews, testimonials, or trust seals, social proof highlights how satisfied your customers and clients are with your offerings.

Payment Methods 59

Payment Methods Strategy Payment Services SaaS Payments 59

ChurnZero

JANUARY 17, 2020

A system like this, which typically lacks automation, requires frequent manual updates. Powerful automation can take human error out of the onboarding equation while still allowing for a personal touch. . My To-Dos : Quickly process your upcoming customer to-dos with checklists of open tasks and messages for review. .

SaaS Payments 72

SaaS Payments Payment Services Payments Underperforming Technical Team 72

CustomerSuccessBox

SEPTEMBER 2, 2021

Also, the time duration for which the person remains your customer and how much revenue you generate from them is different for different businesses. The average amount each person spends: Sum of what each customer spends over their lifetime / the number of customers. You can then find trends in these feedbacks and reviews.

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

Unbounce

JANUARY 11, 2025

For instance, ecommerce brands commonly use bundle pricing , where you create a discount for customers who buy an assortment of products in a single ordershoppers love a good bundle. More blog posts by Josh Gallant Image courtesy ConvertKit Popular payment processing apps Paddle and Stripe lead the curve on pricing intelligence.

Pricing 52

Pricing Payment Methods SaaS Payments Payment Services 52

Unbounce

JANUARY 11, 2025

For instance, ecommerce brands commonly use bundle pricing , where you create a discount for customers who buy an assortment of products in a single ordershoppers love a good bundle. More blog posts by Josh Gallant Image courtesy ConvertKit Popular payment processing apps Paddle and Stripe lead the curve on pricing intelligence.

Pricing 52

Pricing Payment Methods SaaS Payments Payment Services 52

User Pilot

JUNE 14, 2021

Acquisition stage automation examples: website chatbots, automated confirmation, and reminder emails. Referral stage automation examples: use NPS survey answers to personalize responses. You can’t give a $10/month client personalized live onboarding. What is marketing automation? Map out user journey stages.

SaaS Payments 52

SaaS Payments Payment Solutions Strategy Payment Methods 52

OPEXEngine

JANUARY 18, 2022

The impact of the pandemic was quite dramatic as we literally lost all of our revenue from one week to the other,” said Marcus Tillmann, CFO of online travel site Trivago. “We Watch our On-Demand Webinar: SaaS Financial Planning: Forecasting and financial modeling in the midst of the unbelievable current and future uncertainty.

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

Totango

MAY 29, 2020

Create webinars that discuss real issues facing customers as well as potential solutions for those pain points. Be it through high-touch video and audio calls or low-touch email campaigns, now is the time to offer personalized, proactive engagement that provides your customers value.

Payment Solutions 62

Payment Solutions Technical Review Payment Services Software Review 62

Stax

OCTOBER 14, 2024

Hunting for a payment processor provider for your business shouldn’t be one of those things. When digging through the thousands of solutions that are meant to help you accept payments, finding the right tools is a priority but it’s not everything. Learn More 7 Steps to Select the Best Payment Processor for Your Small Business 1.

Payment Services 88

Payment Services Payment Methods Merchant Services Payment Solutions 88

OpenView Labs

AUGUST 10, 2020

Think online classes, workshops, webinars and courses that have real value and deliver real wins for customers. With learning management systems, webinar platforms and software, and other educational tools now widely available, brands can connect with customers in new, incredibly valuable ways. pic.twitter.com/jWwc5MmBsw.

Innovation 98

Innovation Payment Solutions Startup Payment Methods 98