Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. For example, a website visit, an online sales purchase and a phone support call are all potential customer journey B2B touchpoints.

B2B 117

B2B Payment Methods Payments SaaS Payments 117

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

Buffer Resources

AUGUST 16, 2023

You can refer to it anytime to see where your money goes when purchasing a Buffer subscription, and even look back at previous years to see how things have changed. Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Stripe payments make up 98.5 Stripe payments make up 98.5

Merchant Services 81

Merchant Services Payment Services Payment Features Payments 81

User Pilot

MARCH 5, 2024

User behavior analytics tools are applications that track and analyze how users interact with your website or app. Will it scale well with your app or website? How easy is the integration process? These tools include features like data tracking , session recording, etc., helping you understand how users experience your product.

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

Baremetrics

OCTOBER 10, 2021

Inbound marketing is the process of getting potential clients to find your company. Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

How To Buy Saas

JANUARY 4, 2024

These limitations include a lack of personalization and a general struggle to provide truly human-like interactions. 1 Jasper Chat Jasper chat is conversational AI built on ChatGpt that enables users to get similar output as Chatgpt. It aims to manage the activities like scheduling, research, customer service, and more.

ChatGPT 40

ChatGPT Software Review Payment Methods Artificial Intelligence 40

Buffer Resources

JULY 11, 2023

Deciding to launch this endeavor was a multi-year process of procrastination, fear, and doubt. Focus on evergreen and owned platforms Most creators default to publishing content on social media platforms first. ” So if you’re serious about building a creator business, you’ll need a website eventually.

Payments 73

Payments Social Media Systems Review AI Search 73

ProfitWell

APRIL 1, 2020

White-labeling services for SaaS products have become very popular over the past decade. When done correctly, an entire brand can be built around a SaaS white-label product, but you’ll need to price it correctly in order to maximize revenue. What are white-label SaaS products? 4 common white-label SaaS products.

Payment Solutions 59

Payment Solutions SaaS Payments Payments Payment Services 59

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks. Is There an Ideal Churn Rate for SaaS?

Benchmarks 141

Benchmarks Churn Payments SaaS Payments 141

Baremetrics

MAY 18, 2021

Working to acquire, qualify, and convert leads is a critical part of SaaS business success, whether you’re a startup or an established enterprise. It’s most helpful to organize your efforts using a well-constructed SaaS sales conversion funnel. Your SaaS funnel is a model that visualizes important stages along the customer journey.

SaaS Payments 100

SaaS Payments Customer Lifetime Value Payments SaaS 100

Unbounce

JULY 22, 2020

They’ve got 15 minutes to kill, so they pick up their phone and (because they’re 46 and don’t know about TikTok yet) scroll through Facebook. Instead, it takes them to the homepage of your store. Now the kids are in the car, the phone is back in the console, and the sale is lost. Where’d you go wrong?

Payment Methods 145

Payment Methods Payments Sales Hiring Advertising 145

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. For the cloud-scale applications, Datadog monitors the servers, tools, databases, and services, with a data analytics platform that is SaaS-based.

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Baremetrics

JUNE 17, 2021

Data Enrichment is the process of adding value to your already existing data by providing supplementary information and context. In that case, you can easily refer to the details of the end-user, such as their actual name, associated phone number, and email address. Try Baremetrics free. Table of Contents.

Data 96

Data Scale Payment Methods Payment Solutions 96

ChurnZero

AUGUST 14, 2020

Customer Support/Service Software and Ticketing Systems. Customer support software manages and monitors customer requests, queries, and service-related matters. Customer Support/Service or IT Operations. Professional Services, Product, Development, Operations, or Marketing. What is customer support software? Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

User Pilot

APRIL 23, 2021

Without exception, all the SaaS businesses I’ve ever spoken with want to keep their churn rate down. That’s because retention and activation , not acquisition, are the main drivers of profitability in the SaaS world. You’re not going to recoup all that investment with just one round of monthly payments per customer.

Churn 52

Churn SaaS Payments Payment Solutions Social Media 52

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

SaaS Payments 44

SaaS Payments Payment Methods Payment Solutions Payments 44

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. But not all SaaS products are alike. Other types of SaaS are relevant only to companies in specific industries.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition marketing refers to the subset of strategies and activities within customer acquisition that focus on marketing techniques to attract and convert potential customers. What is the purpose of customer acquisition in SaaS?

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

User Pilot

APRIL 15, 2024

TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. There are various types of customer pain points, including financial pain points, process pain points, productivity pain points, and support pain points. Generic support without any personalization.

Communication 106

Communication SaaS Payments Payment Solutions Payment Methods 106

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

MAY 9, 2024

The customer onboarding process is essential for product success. The article will teach you how to design an onboarding strategy for your SaaS. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively. We also share onboarding best practices and how Userpilot can help you implement them.

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

SmartKarrot

APRIL 13, 2020

SaaS companies have transformed the way global businesses work. Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020.

SaaS Payments 19

SaaS Payments Payment Solutions Payment Services Sales Recruiting 19

User Pilot

FEBRUARY 28, 2024

helps with high-touch marketing through social media campaigns and gives insights to improve the buying process. GetResponse enables email campaign tracking and simplifies connecting with potential customers. It’s a solution that enables you to analyze a custom funnel and monitor progression.

Payment Solutions 106

Payment Solutions Data Analysis Software Review SaaS Payments 106

Baremetrics

MARCH 23, 2020

I spent over a week speaking with different SaaS founders and marketers about how they successfully reduced churn for their business. churn by doing something every SaaS business should be doing, but most don’t. Typically it’s referring to users or revenue lost and is usually represented with either a percentage or dollar amount.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. In Today’s Episode We Discuss: * How did Dave make his way into the world of SaaS over 20 years ago? How many meetings is normal to have in this process? Who decides this? What are they?

Sales Hiring 137

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 137

Sales Hacker

MARCH 2, 2020

Strategy and Process. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Insight Selling. SalesTruth.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Neil Patel

NOVEMBER 16, 2020

These systems make it possible for everyday users to build websites and post content without having to write code or learn programming languages. This guide will help you choose the best content management system for your website. The type of website you’re creating will also fall into this category. Custom Capabilities.

Payment Methods 141

Payment Methods Payment Solutions Systems Review Technical Review 141

User Pilot

NOVEMBER 28, 2023

So, let’s start with the basics: TL;DR A Go-To-Market (GTM) strategy is an action plan that outlines the time, the place, the positioning, the audience, and the goal of a new product or service. There are 12 essential GTM metrics that every SaaS should know about: New user growth rate. Website traffic. Demo bookings.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105