Subscription Flow

OCTOBER 22, 2024

But when it comes to Software-as-a-Service (SaaS) businesses, this statement stands even truer. So why is SaaS sales tax so challenging? The reason is, there doesn’t exist any single standardized system internationally to preside over SaaS sales tax. What is SaaS Sales Tax? Is SaaS taxable? What is Sales Tax?

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

Clouded Judgement

JANUARY 24, 2025

In AI terminology, “generalizing” refers to a model’s ability to apply learned knowledge to new tasks or unseen data. The promise of SaaS is that growth in the early years leads to profits in the mature years. Companies that do not disclose subscription rev have been left out of the analysis and are listed as NA.

Enterprise 157

Enterprise AI Cloud Artificial Intelligence 157

Payrix

FEBRUARY 4, 2025

A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. What is a master merchant? The master merchant model is common in industries that involve marketplaces or platforms with multiple sellers or service providers.

Merchant Services 130

Merchant Services Payment Services Payments SaaS Payments 130

Stax

MARCH 27, 2025

To choose the right payment method, consider transaction volume, transfer speed, cost, and security. ACH payment is more affordable and can be automated and payee-initiated, making it ideal for recurring transactions and subscription payments. With other EFT methods, only the payer can send payment manually.

Payment Methods 88

Payment Methods Payment Services Merchant Services SaaS Payments 88

Blulogix

NOVEMBER 18, 2024

Whether a business operates in SaaS, manufacturing, retail, or services, adhering to revenue recognition standards is essential for building trust, ensuring compliance, and achieving sustainable growth. Real-World Impact of Accurate Revenue Recognition Consider a SaaS company that offers annual subscriptions with multiple add-on services.

Payment Services 52

Payment Services Payments compliance SaaS Payments 52

Payrix

FEBRUARY 4, 2025

In physical stores, a POS system may include card readers or mobile payment devices. Embedded Payments Embedded Payments include three types of payment models that SaaS platforms use to manage their transactions: integrated payments or referral partnerships, PayFac-as-a-service, and payment facilitation, or PayFac.

Payment Services 130

Payment Services Payments Merchant Services Payment Methods 130

ChurnZero

MAY 23, 2025

But in a subscription economy, the reality is that its far more than that. Why it matters : NRR is the single most important metric for SaaS companies, especially in the eyes of investors and acquirers. For the CRO : Pair LTV with CAC and you unlock one of the most important efficiency ratios in SaaS.

Customer Success 52

Customer Success Metrics Revenue Scale 52

Stax

MAY 23, 2025

In this blog, well walk you through what ISV payment integration is, why it matters, and how to do it rightso you can turn your platform into a powerful growth engine for both you and your customers. New revenue streams With integrated payments, youre no longer just a software provideryoure also part of the transaction flow.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

Chart Mogul

OCTOBER 23, 2024

To make this happen, a CLG-focused SaaS should first define what a great customer experience looks like, and then work to consistently deliver it throughout the entire customer journey. Around 58% of SaaS companies have a PLG motion in place. When is the right time to implement a CLG motion in a SaaS company? Yes and no.

Scale 52

Scale SaaS Retention Systems Review 52

How To Buy Saas

MAY 26, 2025

Are you a solopreneur or small business owner juggling invoices, expenses, and all the hats of running a business? Finding simple, affordable invoice software that doesnt require an accounting degree can be a game-changer. Bottom line: Great for basic invoicing needs, but larger or growing businesses may find it lacking.

Software Review 40

Software Review Systems Review Technical Review Payment Solutions 40

How To Buy Saas

MAY 27, 2025

Artificial intelligence is everywhere from smart content generators to coding assistants and its changing how SaaS products are built and marketed. For SaaS founders, product managers, developers, and tech enthusiasts, knowing the difference matters. Suddenly, every SaaS platform wanted to add GPT-powered features.

Artificial Intelligence 59

Artificial Intelligence AI Search AI ChatGPT 59

Stax

APRIL 3, 2025

Some encryption techniques to look for include Secure Sockets Layer (SSL), Transport Layer Security (TLS), and Advanced Encryption Standard (AES). Tokenization – Tokenization replaces customer data with a unique identifier, referred to as a token. This token is used in place of the actual payment data.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Valuize Consulting

NOVEMBER 5, 2024

Introduction In the fast-paced world of enterprise SaaS, understanding and optimizing the customer journey is pivotal for Customer Success (CS) teams aiming to enhance net dollar retention. Volume refers to the quantity of products or services produced and the scale of customer interactions.

Scale 52

Scale Systems Review Social Media Retention 52

How To Buy Saas

MAY 21, 2025

From cloud-based SaaS solutions to on-premise enterprise software , businesses worldwide are leveraging ATS technology to build efficient, fair, and scalable hiring pipelines. On-Premise ATS Solutions When choosing an applicant tracking system, one major consideration is whether to go for a cloud-based (SaaS) ATS or an on-premise solution.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

User Pilot

JULY 10, 2025

I’ve tested a ridiculous number of SaaS products over the years, which means I’ve ended up in just as many onboarding sequences. For example, a weekly newsletter signup needs a different approach than an email campaign for a SaaS or eCommerce product. Welcome letter template #2 (SaaS-focused) Email subject line: Welcome, [Name].

Onboarding 76

Onboarding Scale Software Review Social Media 76

User Pilot

JUNE 30, 2025

#1 Welcome email A welcome email is typically the first email sent during customer onboarding, ideally, when a new user has either signed up for your product trial or a paid subscription. On that note, here are a few welcome email templates you can refer to: #1: Welcome message for free trial users Email Subject Line: You’re in!

Onboarding 52

Onboarding Engagement Education Customer Success 52

How To Buy Saas

JUNE 10, 2025

Pricing & Value: Free tiers, competitive subscription plans, and ROI (e.g. Without a subscription, access to GPT-4 can be capped (a user notes GPT-4 access is “soon to be limited” on the free tier). Pro may have limited public access initially (via Google AI Pro subscription). Colossyan’s 4.7/5 DeepSeek’s ultra-low cost).

AI Search 49

AI Search AI Artificial Intelligence Software Review 49

Buffer Resources

OCTOBER 28, 2024

In standard affiliate partnership deals, you only pay your partners when they refer a customer who buys your product. Hubspot: Email marketing and lead management for B2B SaaS Source: Hubspot HubSpot is a powerhouse for B2B SaaS companies looking to manage their relationships with leads and customers alongside email marketing.

Social Media 106

Social Media AI Search Marketing Business 106

BetterCloud

APRIL 3, 2025

Shelfware Shelfware refers to software licenses that were purchased but never deployed or are no longer needed. This includes lowering subscription fees, maintenance costs, and support expenses. All commercial SaaS apps are completely detailed and categorized in a unified dashboard, avoiding any guess work or heavy research.

Software Review 52

Software Review Software Technical Review compliance 52

Blulogix

JANUARY 17, 2025

By Kegham Khrigian How to Stop Revenue Leakage in Multi-Tier Channels For SaaS and MSP businesses, multi-tier channels are a critical growth driver. Revenue leakage refers to lost income that occurs when processes, systems, or pricing structures fail to capture the full value of sales.

Revenue 59

Revenue Scale Systems Review Pricing 59

User Pilot

FEBRUARY 12, 2025

Product stickiness refers to how frequently users engage with a product and how essential it becomes in their daily workflows. Did you know that SaaS companies’ average DAU/MAU ratio is around 13% , while user engagement-driven platforms like social media apps aim for 50% or higher? What is product stickiness? Lness (L20/30, etc.):

Customer Lifetime Value 52

Customer Lifetime Value Engagement Retention Social Media 52

User Pilot

JANUARY 29, 2025

Quantitative data Quantitative data refers to insights that can be quantified and expressed using numbers. What can you track with quantitative data In SaaS, quantitative data helps analyze user behavior in three key areas: User patterns: Capture clicks, page visits, and form submissions with auto-capture.

Scale 52

Scale Onboarding Retention Churn 52

User Pilot

JANUARY 29, 2025

But is Hotjar session replay the best tool for your SaaS business too? Subscription packages via Hotjar. Session playlists: Organize sessions with your favorite filters into playlists so you can refer back to them when needed without much hassle. And in my humble opinion, this is the case with Hotjar.

Technical Review 52

Technical Review Payments Payment Services Payment Solutions 52

Sales Hacker

JANUARY 28, 2025

The first company that I founded was called Keaton and web services were emerging with, with SaaS apps at the time. That was my, really my big start in cloud and SaaS. And at that time, the cloud and SaaS industry was just exploding. The cloud and the SaaS movement. And so we’re like, let’s learn on the fly.

Sales Hiring 102

Sales Hiring AI Scale Cloud 102

Stax

FEBRUARY 19, 2025

An ISV partnership refers to a relationship between a company and an independent software vendor that develops applications running on a particular platform or ecosystem. Companies can capitalize on: Subscription-based integrations , where users pay extra for advanced functionalities. Contact sales What is an ISV Partnership?

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

User Pilot

FEBRUARY 9, 2025

This is particularly damaging if your product relies on a subscription model, where you need consistent renewals. Imagine you are a SaaS product manager for a team collaboration platform and recently revamped the signup flow. Once you identify a problem area, session replay software can help visualize user behavior.

Underperforming Technical Team 52

Underperforming Technical Team Software Review Technical Review Social Media 52

Stax

JUNE 17, 2025

The main distinction comes down to terminology used by the card networks: Visa refers to its registered third-party merchant service providers as Independent Sales Organizations (ISOs). In short: while their acronyms differ, the role of ISOs and MSPs remains the same: enabling merchants to accept payments securely and efficiently.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payment Methods 88

FastSpring

APRIL 9, 2025

Sometimes this is referred to as ESS, or electronically supplied services regulations.) Software and app subscriptions. About FastSpring FastSpring is how SaaS, software, digital products, and video game companies sell online in more places around the world. Its important to understand the nuances to remain tax compliant.

Merchant Services 99

Merchant Services Payment Services SaaS Payments Payment Solutions 99

USIO

MAY 16, 2024

Here are some of the most FAQs software companies ask Usio about integrated payments, along with comprehensive answers to help you navigate this critical aspect of your business. What are integrated payments? Can integrated payments support subscription billing? Maintenance Costs: Ongoing costs for updates and support.

Payment Services 263

Payment Services Payments Merchant Services Payment Solutions 263

Stax

MAY 20, 2024

The concept of unearned revenue can easily trip up SaaS companies that offer subscription services and products on a recurring basis. Unlike when selling ordinary products, you cannot recognize the revenue earned from a subscription all at once. Magazine subscriptions offered as monthly or annual subscriptions.

Payment Features 167

Payment Features Payments Payment Services SaaS Payments 167

Stax

FEBRUARY 26, 2024

We can see this trend in action in the realm of payment processing with the advent of recurring payments, also known as automatic payments. Industry data shows that subscription-based businesses are growing 3.7x So, let’s dive into the realm of recurring payments and how they can benefit your business.

Payment Services 88

Payment Services Payment Features Merchant Services Payment Methods 88

SaaStr

DECEMBER 4, 2023

Churn increase due to greater scrutiny of costs Contract values declining More stakeholders involved in decision-making Capchase combined the study with their data set of thousands of SaaS companies and looked at what the best companies do to overcome these hurdles. 2: Offer Flexible Payment Terms This is another debate going on in SaaS.

SaaS Payments 282

SaaS Payments Payment Services Payments Payment Features 282

SaaStr

FEBRUARY 28, 2019

He also did reference calls for us with great prospects in the industry. So we sent them an invoice for $60k, and our champion went … ballistic. He told me he had taken a big risk on us, and just getting an invoice out of the blue with a 600% price increase “was just not OK” He was right. Yes, we earned it.

Pricing 273

Pricing Payment Features B2C Churn 273

SaaStr

NOVEMBER 19, 2020

But, there are still many interesting things we can learn from Shopify, especially since it sells to so many SMBs, has been late to go upmarket, and combines a payments/fintech element with pure SaaS. Subscriptions can fuel payments and merchant revenue. It’s now bigger than Shopify’s SaaS revenue, by far: 3.

Payments 363

Payments Merchant Services Payment Solutions Scale 363

Stax

JANUARY 28, 2024

Long before the digital age, newspaper and magazine companies have been using the subscription model to create and retain a consistent readership for their publications. This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries.

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

Subscription Flow

OCTOBER 2, 2024

For subscription-based businesses, revenue leakage means the waste of potential capital which has been rightfully earned. The causes behind this gap range from errors in subscription handling to recurring billing inefficiencies. Boasting revenue is the central goal for subscription-based businesses.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Incredo

JANUARY 14, 2020

What just happened is that you entered another SaaS company’s sales funnel. And after a few days they will ask you to try their software for free. If you read our today’s post, you’ll know 1) how to setup your SaaS marketing funnel, 2) what stages to include, and 3) how to get the most out of it.

Sales Funnel 239

Sales Funnel SaaS Sales Social Media 239