SaaStr

NOVEMBER 1, 2022

Companies in our region are good at achieving PMF and scaling to $1 million-$5 million ARR efficiently. They are hiring leaders, building teams, and attracting advisors in the US while devouring the SV SaaS playbook. It helps your leaders scale and creates a CXO pipeline for the company. Silicon Valley has a deep talent bench.

Scale 203

Scale Sales Hiring Cybersecurity Underperforming Technical Team 203

SaaStr

AUGUST 19, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. Michiel Rauws (@michielrauws2): So, my question is, we’ve been scaling our SaaS business. We can scale accounts, when we get them, very well. And 75% of the team continuing business as usual. So much talk about downturn.

Scale 201

Scale Sales Hiring Scaling VP of Engineering 201

Neil Patel

OCTOBER 25, 2020

If you are looking to scale up your marketing, you will need talented people that can take charge of and execute your strategy. But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

SaaStr

JULY 29, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. And I’ve watched them fairly quickly scale, to soon they’ll be at 10 million in revenue. As they scaled, they radically changed how they did sales. Jason Lemkin: Okay. Let’s get it going. Times are good.

Scale 206

Scale Scaling Sales Hiring Enterprise 206

Intercom, Inc.

JULY 2, 2020

And it makes sense: in order to be around to support your customers well into the future, you need a solid foundation for scale. . But obsessing over efficiency can mask what’s most important, and most rewarding, to support teams – actually helping customers. Listen to the full episode above or get Pam’s key takeaways below.

Outsourcing Services 253

Outsourcing Services Investment Underperforming Technical Team Outsourced Development 253

Sales Hacker

MARCH 22, 2018

In this article, I will summarize what I’ve learned about B2B sales outsourcing. W hat is Sales Outsourcing? Sales outsourcing gives parts of your own sales process to others (individuals or agencies). Reasons to outsource include: Lack of expertise and experience in some sales functions (e.g. Lead Generation).

Outsourcing Services 79

Outsourcing Services Sales Outsourcing Outsourced Development Scale 79

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices. FULL TRANSCRIPT BELOW.

Sales Recruiting 106

Sales Recruiting SMB Scale Sales Hiring 106

Baremetrics

AUGUST 6, 2021

This process is not reserved for the corporate world; the earlier appropriate HR processes are implemented, the greater the chances are that the company’s vision will retain its integrity at scale. Plan your hiring process long before adding people to the team. For most companies, this plan will involve bringing on new people.

Underperforming Technical Team 130

Underperforming Technical Team Outsourced Development Consulting Scale 130

SaaStr

JULY 25, 2021

As two CEO who love the art of sales and scaling, this one really was special. Jyoti Bansal : And then he started talking about sales and Dev during the breakfast he convinced me if you can marry the right kind of sales scaling and execution then that’s when your business will really, really take off.

Sales Recruiting 241

Sales Recruiting Sales Hiring Scale VP of Engineering 241

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices. FULL TRANSCRIPT BELOW.

Sales Recruiting 106

Sales Recruiting SMB Scale Sales Hiring 106

Point Nine Land

OCTOBER 23, 2023

We recently hosted the Point Nine Founders Summit, featuring several panels and presentations from founders, CFOs, COOs, and sales execs on building early sales teams and hiring your first successful sales leaders. It helps keep the product team focused on customer feedback and providing value in exchange for revenue.

Sales Hiring 125

Sales Hiring Scale Technical Advisors Technical Cofounder 125

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. Yes, Dropbox started off with no traditional sales team. billion in revenue) so it’s safe to say Jeanne and her team have helped do exactly that.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. So very, very small team.

Scale 120

Scale Scaling CTO Hire Part-Time VPE 120

Panintelligence

FEBRUARY 7, 2024

This leads to a constant backlog of requests for data teams. Since its debut in the 1980s, no-code has changed the game when it comes to developing applications—and launching them at speed. And Fintech teams are reaping the rewards: The rapid speed-to-market that embedded analytics empowers is every VP of Product’s dream.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52

SaaStr

APRIL 30, 2022

The second constituent there is the developer. Why do developers love SaaS products? Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. Low touch you’re gonna talk a lot about what we call customer success teams.

SaaS Payments 230

SaaS Payments Metrics Payment Methods Scale 230

Sales Hacker

DECEMBER 5, 2017

The main problem I hear is finger-pointing, this is especially apparent on teams where there is a pod system and SDRs are paired to AEs , but it can happen on any team regardless of the setup. If the meeting doesn’t move to pipeline, too bad SDR, you don’t get paid. You’ll never be able to scale this.

Scale 82

Scale Underperforming Technical Team Outsourced Development Sales Hiring 82

Buffer Resources

OCTOBER 24, 2023

  Agencies that were good at providing technical assistance or managing paid channels left clients, like my employers and other businesses we worked with, hanging when it came to content strategy and development.  After all, most leads consume three to four pieces of content from a vendor before engaging with their sales team. 

Outsourcing Services 117

Outsourcing Services Scale Outsourced Development Underperforming Technical Team 117

Sales Hacker

MARCH 25, 2021

Our guess is that poor Polly from purchasing is gathering dust on a noticeboard in the canteen or buried somewhere deep in your internal network of folders. Speak empathetically to their prospects and develop stronger connections as a result. Imagine you sell HR software designed to help HR managers run their teams efficiently.

Scale 114

Scale Underperforming Technical Team Outsourcing Services Sales Enablement 114

Kellblog

FEBRUARY 6, 2023

Yes, assume they’re similar size, growing at similar rates, and both at scale. If you want to outsource all of your associated services, then who is going to build curriculum, train, and certify your services partners? It’s hard to train people on best practices you don’t know and have never developed. Pick A or B.

Outsourcing Services 106

Outsourcing Services Underperforming Technical Team Outsourced Development Scale 106

User Pilot

MARCH 9, 2023

The key causes of customer churn are poor customer support , buggy product, wrong product-market fit, bad user experience, poor onboarding process, high pricing, and long time-to-value. Bad customer support: One bad experience with your customer support team can push customers to consider leaving your product.

Underperforming Technical Team 90

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 90

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. They sell that product to general councils, operations teams, and deal desks. Keys to success when scaling a company [10:56]. Subscribe to the Sales Hacker Podcast. We’re on iTunes. And on Stitcher.

Scale 108

Scale CTO Hire Scaling CTO Coach 108

OpenView Labs

SEPTEMBER 5, 2019

As software pervades every sector of the world economy, the developers building it are rapidly becoming the most important buyers of technology and infrastructure in companies of all sizes. As a company that builds economic infrastructure for the internet – Stripe’s ability to connect with developers is central to our mission.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. They share their winning sales strategies and the lessons they’ve learned scaling sales.

Scale 177

Scale Strategy Sales Underperforming Technical Team 177

Neil Patel

OCTOBER 18, 2020

Local SEO sounds cool and all but can it really help you scale your business in 2020? In good times and in bad times every business wants more leads. 2 SEO Strategy Development. Again, before enrolling in a long-term contract, you need to make sure you’re at the right place. Do you sell offline?

Consulting 131

Consulting Scale Outsourced Development Outsourcing Services 131

Sales Hacker

JANUARY 3, 2022

Those are resources that most sales teams do not have, and resources that most marketing teams need to protect. To meaningfully speed up your content creation process without sacrificing quality or quantity, though, you also need to look closely at how your team approached sales enablement. Develop T-shaped professionals.

Sales Enablement 101

Sales Enablement Scale Sales Hiring Outsourcing Services 101

Intercom, Inc.

JUNE 13, 2018

You can’t just lock yourself in a room or outsource it to some agency. A bad version of this opportunity is spending half of your annual marketing budget on sponsoring a conference closing party. When you’ve started to see some success in your early events, it can be tempting to outsource your events to ramp things up.

Branding 205

Branding Outsourced Development Scale Travel 205

SaaStr

NOVEMBER 26, 2019

sales team. I did all sorts of things there from sales, to project management, to running the engineering team, hiring. This is where I got my chops in growing and scaling enterprise sales teams. We have team selling here that extends beyond the sales team. Want to see more content like this? Good afternoon.

Scale 212

Scale Sales Hiring Underperforming Technical Team Sales 212

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Baremetrics

NOVEMBER 9, 2021

It’s natural to lose interest or just not have the resources to keep a startup going or scaling. Develop a Full Marketing Strategy 2. By that point, you might not have the motivation or capital to scale it to the next level. At some point in your journey, you’ll need to think about your exit strategy from your SaaS startup.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Neil Patel

APRIL 12, 2021

Develop a Business Plan. Identify your key team members, the roles they play, and why they’re right for the jobs. According to research by McKinsey, 28 percent of box subscribers want a personalized box, so this is not a bad way to go if it fits with your brand’s plan and resources. Company Overview. Key Personnel.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

SaaSOptics

MAY 2, 2022

There are several different ways to successfully launch and scale a SaaS company. In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Each has its strengths and weaknesses, but neither is better or worse than the other. Here’s what it looks like in practice.

Scale 97

Scale Sales Hiring Underperforming Technical Team Sales 97

SaaSOptics

FEBRUARY 13, 2022

When transitioning to a SaaS model or developing a SaaS business, many companies utilize spreadsheets, disconnected systems, and other manual processes to manage their recurring revenue business. This is further complicated by the inherent customer contract volatility in SaaS businesses. The Difference in Revenue Recognition.

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

User Pilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. They also manage finances and supervise one or more engineering teams.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

Baremetrics

DECEMBER 7, 2023

If you get the setup wrong, you end up with bad data, incorrect reports and forecasts, which has a material impact on the business. The Cost of Bad Setup: You Can’t Trust the Data In the early days of Forecast+ , I recall meeting with a founder of a multi-million dollar SaaS company. When a payment comes in, it should decrease.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

User Pilot

MAY 26, 2024

Uncover weak spots of your product and bottlenecks that disturb the customer journey. Userlane for customer feedback Userlane enables teams to collect user feedback and enhance product experiences through basic survey functionality. Cons of Userlane As with any tool, weighing its strengths and weaknesses is essential.

Software Review 52

Software Review Underperforming Technical Team Onboarding Systems Review 52