SaaStr

JANUARY 24, 2023

In this session of SaaStr Workshop Wednesdays, the Managing Director & Head of Growth Equity at OMERS Growth Equity, Mark Shulgan, shares advice for focusing on the fundamentals and keeping profitability at the forefront. SaaStr Workshop Wednesdays are LIVE every Wednesday. So how can you tell if you’re on the right track?

Scale 246

Scale Scaling Software Review Operational efficiency. 246

User Pilot

JULY 17, 2024

Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools. Once you create a user persona, you can leverage Userpilot to segment it and target your in-app product strategies without coding. His decision-making is driven by a need for security and operational efficiency.

Technical Review 105

Technical Review Software Review Market Research Interviewing 105

BetterCloud

MARCH 29, 2024

BetterCloud named a leader in 30+ G2 Grid Reports We are so excited to share that BetterCloud has been named a Leader in the Spring 2024 G2 Grid Report® for SaaS Operations Management , the Enterprise Relationship Index for User Provisioning and Governance Tools , and 30 additional categories ! Read the full review on G2 Frank B.

Software Review 52

Software Review Technical Review Government Operational efficiency. 52

OPEXEngine

OCTOBER 4, 2022

An acquisition presents a unique challenge where the volume of resources at a leader’s disposal increases instantly, but at the cost of transparency, operational efficiency, and in some cases role redundancy. But it’s the closest thing to an operating plan for the current leadership vision. Are there redundancies?

Engineering 52

Engineering Sales Hiring Technical Review Headcount 52

User Pilot

AUGUST 28, 2024

Product Teams Can Use Userpilot to: Improve Product Adoption with Insights from Analytics Improve User Onboarding Interactive Guidance Collect User Feedback with No-Code In-App Surveys Get a Demo 14 Day Trial No Credit Card Required What is a customer advocate? It covers leadership, service strategy, and operational efficiency.

Technical Review 52

Technical Review Software Review Leadership AI Search 52

SmartKarrot

FEBRUARY 9, 2023

Promote user adoption through a variety of touchpoints, such as workshops, product roadmap discussions, training, and forming connections with a number of champions and power users. Establish quarterly business reviews (“QBRs”) to gauge the health of your customers, get feedback, and communicate planned product upgrades.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

SmartKarrot

MARCH 18, 2021

Ensure customer satisfaction and successful use of the software. Address client concerns, develop remediation plans and review support initiatives. Leading and caring for technical customer escalations and partnering with Development, Operations, other Customer Operations teams to resolve difficult issues.

Customer Success 10

Customer Success Sales Recruiting Technical Review Software Review 10