Blulogix

FEBRUARY 16, 2024

Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue? This blog post explores how employing automation in CLM can revolutionize the way businesses nurture their customer base, enhance engagement, and secure recurring revenue streams.

Payments 52

Payments Payment Services Revenue Management 52

Subscription Flow

JANUARY 29, 2024

In the context of subscription models, accrued revenue is the money that a business has made but hasn’t yet received in cash. Accrued revenue is important for accurate financial reporting, as it ensures that revenue is recognized in the period in which it is earned, regardless of when the cash is received.

Payments 59

Payments SaaS Payments Payment Services Subscription 59

Blulogix

MARCH 15, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Achieving End-to-End Automation In the competitive arena of B2B subscription s , the quest for operational excellence is unending.

Payment Features 59

Payment Features Payment Services Subscription Payments 59

Stax

MARCH 12, 2024

In an ideal world, all customers would pay an invoice the moment they receive it. But in reality, companies often have to spend considerable time and resources chasing down late payments that are stuck in Accounts Receivable. Promptly collecting payments from your customers is essential to run a sustainable business.

Payment Features 88

Payment Features Payment Methods Payment Services Stax 88

User Pilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. Pricing model for Userpilot.

Innovation 87

Innovation Payments Strategy Payment Solutions 87

SaaStr

SEPTEMBER 19, 2023

Some of the changes we’ve seen in the last year or two include: CAC reduction Headcount optimization Price complexity Quality of revenue A different environment means a different strategy, and Notion Capital lays out four business model changes that could be helpful based on what peers are doing. You don’t want to be there.

Business Model 251

Business Model SaaS Payments Payments Headcount 251

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Andreessen Horowitz

APRIL 23, 2024

Alex: The other side of the equation on customer acquisition is monetization. One of the criticisms of SMB software is that each customer can only provide so much revenue. For both of you, subscription is a smaller-to-no piece of the story. Mercury has never monetized via subscription and just focused on payments and float.

Payments 110

Payments Forecasting Payment Services Payment Solutions 110

Subscription Flow

DECEMBER 22, 2023

In order to prepare for the future, businesses need to monitor the trends in the previous year and strategize for the future. In this article, we will discuss the eCommerce subscription trends to follow in 2024 to beat the competition and achieve sales targets. That’s how e-commerce personalized subscriptions can benefit a business.

Payment Methods 59

Payment Methods Artificial Intelligence Trends Payment Services 59

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. TL;DR ISVs develop and distribute software products independently and often collaborate with hardware manufacturers and platform providers.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”.

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Table of Contents.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

FastSpring

FEBRUARY 8, 2024

Get the latest from FastSpring’s Support leaders about important tax updates, fraud and chargeback strategies, our new Changelog, and more. Fraud, Chargebacks, and Mitigation Strategies Need FastSpring support? Visit our Support page. Set up a demo or try it out for yourself.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

User Pilot

APRIL 30, 2024

The higher your adoption rate, the more customers will use your product, resulting in more revenue. The product adoption process includes six stages: Awareness, Interest, Evaluation, Trial, Activation, and Adoption, each crucial to a product’s market integration. Product adoption process. Your adoption rate.

Payments 83

Payments Payment Solutions AI Search Payment Services 83

Subscription Flow

NOVEMBER 28, 2023

One way to do that is through marketing and revenue-generating strategies such as freemium and product demos which are critical to growing one’s clientele. Another way is utilizing different SaaS marketing strategies, such as providing high-quality content and expanding product access.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 78

Onboarding SaaS Payments Payment Services Payment Solutions 78

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies. Poor onboarding. Use an onboarding checklist to drive users toward activation.

Churn 85

Churn SaaS Payments Payment Solutions Payments 85

Buffer Resources

OCTOBER 23, 2023

Keep an eye on this feature's rollout to leverage broader communication channels on Meta's platforms. Use this feature to secure and manage your digital assets efficiently. Verified for Business Onboarding Meta revealed the onboarding steps for its Verified for Business program, aimed at authenticating business identities.

Social Media 83

Social Media Payments Payment Services Payment Methods 83

User Pilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Customer retention can help you drive recurring revenue, reduce customer acquisition costs, and drive customer loyalty. Book a demo to get started! What is customer retention?

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? It’s common for companies to have digitized some of their financial processes. SaaSOptics is the bridge between a company’s CRM and general ledger that prevents revenue from falling through the cracks.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

User Pilot

APRIL 29, 2024

This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Userpilot is a product growth platform with advanced segmentation features. Segmentation is a strategy used in marketing, product development, and customer support. Book the demo to find out more!

Payment Solutions 87

Payment Solutions SaaS Payments Payment Methods Payments 87

Subscription Flow

NOVEMBER 7, 2023

The success of your business can be greatly impacted by your choice of payment processing model in the dynamic world of eCommerce and online business. To simplify the intricacies of payment processing, two well-known solutions have surfaced: Payment Facilitators (PayFacs) and Merchants of Record (MoRs).

Merchant Services 59

Merchant Services Payment Services Payment Facilitation Payfac 59

User Pilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal. Increase monthly recurring revenue.

SaaS Payments 77

SaaS Payments Business SaaS Payment Solutions 77

Intercom, Inc.

AUGUST 31, 2021

We’re excited to announce that you can now send transactional messages using Intercom, empowering you to send all your customer messages from one easy-to-use platform. These messages can be triggered based on specific customer actions or dates, such as an upcoming subscription renewal or customer birthday. Payment expirations.

Payments 218

Payments Payment Solutions Payment Methods Subscription 218

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

User Pilot

FEBRUARY 27, 2024

Tracking events like tooltip clicks and onboarding checklist completions helps evaluate onboarding effectiveness. Tracking trial-to-paid conversions and account expansions in SaaS apps is essential for evaluating growth strategies. Doing so ensures your strategies align with customer preferences.

Payment Solutions 97

Payment Solutions SaaS Payments Payments User Experience 97

Totango

AUGUST 16, 2022

Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Tracking and improving customer satisfaction before subscription renewal deadlines.

Payment Solutions 98

Payment Solutions Payment Methods Retention Software Review 98

User Pilot

MARCH 23, 2023

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. moment faster. #3: Want to reduce customer churn?

SaaS Payments 94

SaaS Payments Churn Underperforming Technical Team Payment Methods 94

CustomerSuccessBox

OCTOBER 21, 2021

Customer Success has become a must for every SaaS business with the advent of the subscription economy. This is highlighted by the fact that the onboarding process is when 50% of the churn happens. Here is a free guide to take your SaaS business from a Reactive approach to Proactive approach ! million dollars.

Payments 52

Payments Customer Success SaaS Payments Revenue 52

Payrix

MARCH 12, 2024

Embedded Payments have become a popular initiative among vertical specific software companies looking to deliver a more seamless customer experience, introduce new revenue into the business, and stay competitive in today’s digital world. Putting together a winning strategy is tricky, but not impossible.

Payments 100

Payments Embedded Payments Merchant Services SaaS Payments 100

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. Opt-out free trials require payment information upfront, which can be a turn-off for some customers.

Strategy 85

Strategy SaaS Payments Payment Solutions Payment Methods 85

Chargify

MARCH 25, 2019

Recurring subscriptions are becoming the norm in the business world, and for good reason. Subscription services give the end user control over costs and employee access, without the cumbersome contracts. But some software-as-a-service (SaaS) companies struggle with how to sell subscriptions.

SaaS Payments 54

SaaS Payments Payment Methods Subscription Payment Features 54

User Pilot

DECEMBER 19, 2023

In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. TL;DR As the name suggests, SaaS account management is the process of managing customer relationships. Design a successful onboarding flow to help users unlock value quicker.

SaaS Payments 83

SaaS Payments Management Customer Lifetime Value SaaS 83

User Pilot

FEBRUARY 7, 2024

That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. An opt-in free trial allows users to experience the product for a limited time without sharing their payment details.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

ProfitWell

MARCH 12, 2020

The subscription-based economy boom has brought with it more competition than ever before, raising the bar for companies trying to offer recurring products or services to their customers. However, behind the boom lies the rising consumer demand for subscriptions. Payment processing. Customer support. Bookkeeping.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

User Pilot

JULY 18, 2023

TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. Types of churn rates you should calculate: customer churn rate, revenue churn rate , and involuntary churn rate. Poor onboarding. Monthly recurring revenue. The average revenue per user.

Churn 86

Churn Payments SaaS Payments Payment Solutions 86

Baremetrics

OCTOBER 8, 2021

Most online businesses use a customer relationship management ( CRM ) software package and/or payment processor to manage their billings because handling many customers across regions by hand is difficult, and in a competitive market there is no room for errors. For many SaaS enterprises, Stripe is the payment processor of choice.

Payment Services 96

Payment Services Payment Methods Payments SaaS Payments 96