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Redpoint Office Hours with Claire Hughes Johnson, former COO at Stripe

Tom Tunguz

The company started out life as /dev/payments helmed by two brothers from Ireland. Today, Stripe is synonymous with payments and tallies more than 15 products. This level of success requires masterful leadership. Transitioning from a single product company to a multi-product company.

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Structuring the Organization and Duties of Product Marketing and Competitive Analysis

Kellblog

I sometimes get asked about how to structure an enterprise software marketing organization and the relative roles of product marketing vs. competitive analysis. My first job in marketing, which served as my bridge from a technical to a sales-and-marketing career, was as a competitive analyst.

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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance. Support sales early.

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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

User Pilot

Ensure clear and consistent product messaging through quality copywriting. Anticipate future customer needs and work proactively to find solutions. Cultivate a customer-centric culture from leadership down. Userpilot is a product growth platform with feedback, analytics, and engagement features.

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How to Pitch Your Seed Stage Startup with Y Combinator’s Michael Seibel (Video + Podcast)

SaaStr

This is the same advice they give YC companies to become much more successful at fundraising when they’re pre-product market fit. They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. That’s it.

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SaaStr’s Most Respected Leaders Awards 2019: The Top Five

SaaStr

Stripe’s software allows its customers to make and receive payments by providing the technical, fraud prevention and banking infrastructure to operate online payment systems. Qualtrics is an online survey software maker. Claire Hughes Johnson is Stripe’s COO.

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PODCAST 127: Leadership Lessons From 10 Years of Democratizing Youth Sports w/ Brian Litvack

Sales Hacker

LeagueApps is the operating system for youth sports leagues and helps people to compete in a healthy and wholesome way. Key lessons learned in 10 years of top leadership [12:23]. LeagueApps is the operating system for youth sports leagues and helps people to compete in a healthy and wholesome way. We’re on iTunes.