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The Why, What & How Of Hiring A Transformational Customer Success Operations Leader

Valuize Consulting

If you answered yes to any or all of the above questions, then you urgently need to hire a senior-level Customer Success Operations Leader. Customer Success Operations is an exploding domain within the realm of Customer Success (CS) yet few companies are leveraging this function to its full potential. They Drive Economic Growth.

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The Top 5 Scale-Up Mistakes for Startups with Dave Kellogg, Balderton Capital Executive-In-Residence (Pod 574 + Video)

SaaStr

a company will hire rapidly to achieve scale. Executives think that hiring new contributors is necessary to hit plan numbers. The problem here is that without confidence and assurance that you can repeat your early success, you may set up your new hires for failure. Hire according to empirical indicators, not the financing plan.

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Mastering Partner Marketing: What NOT to Do and How to Excel with Drata CMO Sydney Sloan

SaaStr

The Challenges and Pitfalls of a Partner Ecosystem Drata attributes much of its success to its partner ecosystem, which is an interesting case study for most, so how do they break up marketing, sales, and resource allocation vs. a more direct-sales modeled business? The sales reps were friends, and accounts were shared.

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Engineering Planning During Uncertain Economic Times

OPEXEngine

During times of uncertainty, executive leadership teams make more conservative financial decisions in order to prepare for and/or prevent any major difficulties for the companies that they lead. Acquisitions, quarterly sales results, and new rounds of funding will require teams to work with management and determine the next steps.

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Employee Spotlight: Elizabeth Faddis, Recruiting Manager, and Yoga Enthusiast

FastSpring

In this post, we’re featuring our Recruiting Manager, Elizabeth Faddis! As part of the P&C organization, I help to drive transformation and operational efficiencies within the talent organization and create talent attraction and acquisition programs. I was the first employee hired, and we built the team to up to 15 people.

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How to Work With a Consultant: The Ultimate Guide

Neil Patel

Hire a consultant, hands down. In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. Unfortunately, your in-house team doesn’t have the required expertise to push through change.

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International Women’s Day 2021: Choose to Challenge

InsightSquared

I transitioned from education to software in 2008, and I have held roles in everything from project management to sales. Today, I direct Field Enablement for the sales organization. Instead, companies must understand how bias shows up in the workplace (hiring, promotions, day-to-day interactions, meeting dynamics, etc.)