Intercom, Inc.

APRIL 19, 2018

We need to make sure the vast majority of our engineering time is spent building things that provide unique value and a great user experience for our customers – helping them solve the problems that they face. When you come up the stack a little bit, even inside of AWS, we use a specific set of EC2 instances.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

OpenView Labs

OCTOBER 5, 2021

We had the chance to talk with Hila Qu on a recent episode of the BUILD Podcast. Previously, she was the VP of Growth at Acorns, a consumer app for micro investing. . When I joined GitLab, I was starting a new product-led growth team within the product organization,” Hila says. “We Acquisition. Hila explains.

B2C 65

B2C B2B New CTO Acquisition 65

Outseta

OCTOBER 15, 2018

And it expressed a growing sentiment in the world of SaaS start-ups; for the majority of SaaS founders the traditional VC model is a clusterfuck that makes very little sense. Investment funds like Indie.VC Investment funds like Indie.VC If you’re reading this post, this probably isn’t news to you.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

ProfitWell

JANUARY 24, 2020

Your top subscription news. First up, stop measuring your success by vanity metrics , like views and ‘likes’ on your videos, for example. is a much worthier investment for your 2020. Optimizing your NPS and building brand loyalty. We know brand awareness is important, but are you going too far? Do you like me?

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 143

New CTO Sales Hiring B2C CTO Hire 143

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. It’s too much to learn on the fly for most new VPs of Sales.

CTO Hire 191

CTO Hire Sales Recruiting Sales Hiring Scale 191

Crafty CTO

APRIL 12, 2020

Shape Up: Stop Running in Circles and Ship Work that Matters , written by Basecamp’s Ryan Singer , hit my radar last summer, and I’ve been trying to write about it ever since. Before I dig in, let me say that this post includes a number of quotes and several hand-drawn illustrations from Shape Up.

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

SaaStr

OCTOBER 16, 2020

385: Paul Rosania is the Founder & CEO @ Balsa, the company that recognizes that builders move the world forward and so they are building the best second screen for builders, integrating tools you already use like Jira, GitHub, and Figma. Why does Paul believe that the builders are the new pro athletes?

CTO Coach 168

CTO Coach Sales Hiring CTO Hire Software Review 168

SaaStr

DECEMBER 13, 2019

290: Yousuf Khan is a serial CIO, start-up and VC advisor. Most recently Yousuf was the CIO & VP of Customer Success @ Moveworks, the advanced AI built for enterprise providing automatic resolution of IT issues. During his time at the company, they raised over $108m from Lightspeed, ICONIQ, Kleiner, Sapphire, and Bain Capital.

Technical Advisors 164

Technical Advisors Scale Technical Review Payment Solutions 164

SaaStr

MARCH 20, 2019

Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager.

Underperforming Technical Team 128

Underperforming Technical Team Development Software New CTO 128

SaaStr

APRIL 18, 2019

And I’ve been building SaaS Companies now for 20 years, so that’s a long time. My father was an entrepreneur, but he was building pump companies, very different businesses. I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. Join us for SaaStr Annual 2020.

Sales Recruiting 168

Sales Recruiting VP of Engineering Scale SaaS Payments 168

Sales Hacker

JUNE 12, 2020

Build relationships (01:46). ? “ Build relationships (01:46). First strategy here is to build the relationship on a human level , and I think one element of that is you’ve got to get in person. Download Aaron’s Checklist for Closing Enterprise Deals Here. Outline, Timestamps, and Transcript. ? Introduction (00:00).

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

Intercom, Inc.

JULY 9, 2020

Growing up with SEO. “The real advances in SEO come from people trying things out and sharing them with the community” Alexa: You mentioned trial and error there and given that SEO is really a new discipline, how has trial and error helped you be at the forefront of a discipline that has emerged within your career span?

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. If you go to any conference discussing outbound sales techniques, (lack of) engagement comes up again and again.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

Teamgate

JANUARY 14, 2019

If I am entirely honest with you, I never thought that I’d end up working in PR simply because 10 years ago this concept didn’t seem to exist in its current shape or make much sense to me. Julija (JJ) Jegorova is the Founder of London-based PR agency – Black Unicorn PR. Why and how have you chosen PR as your career?

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81