Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. In Part A , we outlined the paths to generating unique value for the healthcare system and patients. Whether or not a program integrates AI is less important than quality, safety, usability, and cost.

Healthcare 106

Healthcare AI Payments Enterprise 106

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 227

Sales Hiring Payment Services SaaS Payments Scale 227

User Pilot

MAY 8, 2024

We also share 13 strategies to help you cater to various needs. It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Let’s get to it.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

Andreessen Horowitz

APRIL 29, 2024

This article is the final installment in our series, How Fintech Companies Can Simplify Their Funding Strategy. With the combination of diligence solutions (e.g., For this article, we interviewed multiple lenders to glean their guidance and insights. Read part 1 on Choosing the Right Funding Structure here. Congratulations!

Payment Services 86

Payment Services Payment Solutions Development Team Review Outsourcing Services 86

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. In this article, we’ll share everything you need to know for increasing customer renewals.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

FastSpring

APRIL 26, 2022

In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Part I: SaaS Churn Benchmarks Part II: 5 Proven Strategies for Reducing SaaS Churn Part III: Churn Definitions and Additional Resources. In part one, we cover benchmarks and common churn formulas. Table of Contents.

Benchmarks 139

Benchmarks Churn Payments SaaS Payments 139

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

SaaS Payments 145

SaaS Payments Payment Solutions Merchant Services Software Review 145

FastSpring

DECEMBER 7, 2023

But if you’re not dealing in mergers and acquisitions every day like Carl is, you might have a lot of questions about how to best position your business if you’re interested in selling. How you should think about building a sellable business. What factors beyond financials makes a target even more valuable. Jump to highlights.

Software Review 146

Software Review Technical Review Development Team Review Branding 146

Andreessen Horowitz

SEPTEMBER 18, 2023

In Part B (coming soon), we’ll be summarizing interviews with key decision makers at leading payor and provider enterprises on what entrepreneurs should consider as they bring their AI products to market. The tasks are labor-intensive, with low historical adoption of traditional software products to facilitate them.

Healthcare 139

Healthcare AI Artificial Intelligence Payment Solutions 139

User Pilot

DECEMBER 7, 2023

Data-driven insights can help you create resilient product growth strategies. For instance, market research data can help you decide on effective product management strategies. Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

User Pilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It is also one of the central goals of the user experience design process. It also explores 15 strategies that help UX designers build trust in potential users. But, trust is a difficult concept to define or quantify. What is user trust?

Payment Methods 98

Payment Methods SaaS Payments Strategy Payment Services 98

FastSpring

FEBRUARY 9, 2023

You’ll hear stories from bootstrapped and VC-funded founders, C-suite executives, and developers that will inspire new growth strategies in your own business. Interview with Fred Linfjard Is conversion rate optimization for SaaS different than traditional A/B testing for ecommerce? Our First Three Episodes 1.

Payment Methods 78

Payment Methods Merchant Services Payment Solutions Payments 78

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. In this saas marketing strategy guide, we are going to tell you everything about saas marketing. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. And so it felt like it was a place that was ripe for new software products. And that was the origin story.

Payment Solutions 107

Payment Solutions Payment Methods Payment Services Payments 107

User Pilot

MARCH 23, 2023

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. Want to reduce customer churn? What is customer churn?

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions.

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

User Pilot

JUNE 28, 2023

Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Split-test your upsell pop-ups to maximize expansion revenue. Analyze user feedback to determine which features need more attention in your in-app flows. Track your KPIs with Userpilot’s native analytics dashboard.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Watch the two minute clip for more details.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

User Pilot

FEBRUARY 21, 2023

Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app. Offer self-service support with an in-app knowledge base.

SaaS Payments 97

SaaS Payments Strategy Payment Solutions SaaS 97

Intercom, Inc.

JULY 14, 2022

My main focus at the time was not industry – I didn’t know anything about payments. Being a strategic accounts leader, would you tell me a little bit more about what that role involves and how you think understanding the customer impacts your day-to-day strategy with your team? Then, I started looking around at companies.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

User Pilot

MARCH 7, 2023

No ongoing value realization: Help users discover advanced features and uncover additional value with in-app tooltips. Involuntary churn due to failed payments. Use in-app banners to remind users whenever they need to renew their subscriptions or change their cards. Unsatisfactory customer service. Start with customer research.

SaaS Payments 105

SaaS Payments Subscription Payment Features Payment Methods 105

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Product Manager : In charge of creating product strategy and overseeing the design process, among other things. What is a SaaS business model?

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically.

Merchant Services 77

Merchant Services Payment Methods Payments Payment Solutions 77

Incredo

DECEMBER 3, 2019

And you look for ideas on how to promote your software for these holidays. Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

User Pilot

FEBRUARY 21, 2023

Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app. Offer self-service support with an in-app knowledge base.

SaaS Payments 91

SaaS Payments Strategy Payment Solutions SaaS 91

Buffer Resources

DECEMBER 14, 2023

For example, you could create a carousel that walks users through setting up a specific software or tool. Alex shares five things everyone should know about strategy. Why this works : This approach simplifies complex ideas (strategy) into easily understandable points. Jay Clouse shares a guide to posting over the holiday season.

Social Media 123

Social Media Payment Methods Payment Solutions AI Search 123

Neil Patel

JANUARY 4, 2021

What if you could take passive interaction to the next level and actually buy and sell directly from the platform? Instagram shops are an option for Instagram account holders who have e-commerce brands to sell directly from the Instagram platform. If a hiccup occurs with one platform, you’re already set up somewhere else.

Payment Methods 145

Payment Methods Payment Solutions Payment Services Payments 145

User Pilot

AUGUST 10, 2023

How to use relational and transactional NPS data to drive business growth: Segment detractors and reach out to them to offer personalized help. Invite passives to interviews to learn more about their expectations. This will give you rich insights you can use to refine your onboarding strategy and improve the customer experience.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

SaaStr

DECEMBER 17, 2019

Enter the platform company. Happy post lunch interview. Or if you’ve ever gotten a 2 cent and a 4 cent deposit into your account as you’re trying to set up direct deposit or payments transfers, that’s a pre-Plaid world. People ask if we had an acquisition strategy, we definitely don’t.

Payments 143

Payments SaaS Payments Banking Underperforming Technical Team 143

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I But really excited about this interview. Jump to video.

Scale 147

Scale Sales Payment Methods Merchant Services 147

User Pilot

MAY 9, 2024

The article will teach you how to design an onboarding strategy for your SaaS. Use analytics to evaluate the effectiveness of your onboarding process and make data-driven decisions to optimize user engagement and retention. Like a customer profile template or an in-app survey template. Book the demo to learn more!

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. It’s precisely the success of that integration that often dictates the success of the overall acquisition.

Acquisition 118

Acquisition Payments Payment Methods Scale 118

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

User Pilot

JULY 24, 2023

We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. That said, there are key differences between a SaaS marketing strategy and standard digital marketing. Increasing signups with a free trial. Personalizing the user experience.

SaaS Payments 94

SaaS Payments Marketing Payment Solutions SaaS 94

GetUplift

FEBRUARY 14, 2024

spoiler alert, I’m going to go deep into the “all-in-one” messaging problem the B2B industry has, but first let’s review those common tactics I mentioned above) #1 Copying competitors — without making it fit your messaging strategy There’s no sense in denying it: Everyone does this. You do too (probably). It’s a hard sell.

B2B 65

B2B Technical Review Payment Solutions Scale 65

FastSpring

MARCH 27, 2023

“It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” There are now over 150 enterprise companies using the platform.

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 258

SaaS Payments Scale Payment Services Payment Solutions 258