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Research Operations: Definition, Procedure, and Tools

User Pilot

A few research methods you can use include usability testing, user interviews, in-app surveys, focus groups, card sorting, and tree testing — we’ll dive deeper into each one below! The best tools for research operations are Userpilot for gathering insights, Optimal Workshop for conducting research, and Figma for testing prototypes.

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Gathering the Right Win/Loss Data to Guide Your Team Through the Toughest Storms

Sales Hacker

I recommend: Outsourced buyer interviews with a clustered model. Most writing about win/loss analysis takes it for granted that buyer interviews are the best method. And while I agree that buyer interviews can yield the most accurate, highest fidelity data, they’re also the most expensive approach. Buyer interviews.

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Embrace the struggle

ProfitWell

On today’s episode, we spy a new member of “team subscription.” Plus, Peloton falls after lowering subscription app pricing. Your top subscription news. The newest member of "team subscription". club Liverpool FC has launched a subscription-based content offering for fans on its official YouTube channel.

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From pandemic to product positioning

ProfitWell

Click here to read or listen to the interview in full. Your Subscription Stimulus Package. Your Subscription Stimulus Package is still thriving and ripe for the taking. That’s a wrap on your April 24 Recur Now. This series is a Recur Studios production—the fastest-growing subscription network out there.

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Recur Boston 2019: It's a Wrap

ProfitWell

Recur 2019 is over, but the journey toward subscription truth is not. We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Our hallmark conference followed, featuring insights and inspiration from some of the brightest in the subscription space.

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What makes Intercom different, and better, for Product people

Intercom, Inc.

They are big, great for workshops, for putting design work up on the walls. As well as dedicated team rooms, we also have a dedicated Design Studio for workshops, design reviews and generally working in a creative collaborative space. The movement towards subscription based businesses. This is our Design Studio. At Intercom.

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Shep Hyken on fostering the cult of the customer

Intercom, Inc.

Many view memberships and subscriptions as the model of the future. I just interviewed a guy earlier today who gave me a great story. Ali: Switching gears a little bit, you recently interviewed Tien Tzuo , founder and CEO at Zuora. “The idea of subscription is things come to you on a regular basis. What do they say?

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