FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Start with your existing sales and see where there’s interest from existing buyers. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Intercom, Inc.

MAY 3, 2018

Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well. If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

User Pilot

MARCH 23, 2023

Create a personalized onboarding flow to help users reach the Aha! 3: Poor customer service or experience with the sales teams can make customers churn. 4: Customers churn when they don’t get enough value to keep renewing their subscriptions. moment faster. #3: Why is preventing churn critical for SaaS?

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Those teams really need a dashboard, they need an online user experience with a workflow.

Payment Solutions 105

Payment Solutions Payment Methods Payment Services Payments 105

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity. 

Technical Review 109

Technical Review Systems Review Sales Recruiting AI Search 109

ProfitWell

NOVEMBER 12, 2019

Today, we have the world’s largest list of branded podcasts and video shows , a fresh drop for Webflow users, and more sports entering the subscription space. Your top subscription news. In update news, PayPal Checkout for Ecommerce has officially launched on Webflow. More subscription sports, here to play.

Payment Methods 43

Payment Methods Merchant Services PayPal Payments 43

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription.

Benchmarks 139

Benchmarks Churn Payments SaaS Payments 139

ProfitWell

OCTOBER 22, 2019

Today, we’re all about ecommerce. We have a list of podcasts for the ecommerce-righteous crew out there, plus 2Checkout hosts a webinar, and Rewind partners with BigCommerce to bring you a Black Friday playbook. Your top subscription news. The pods on ecommerce. In 2007, he and his wife started their own online store.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity. 

Technical Review 63

Technical Review Systems Review Sales Recruiting AI Search 63

Neil Patel

SEPTEMBER 11, 2020

The process and fee structure may differ for different types of payments depending on which service you choose. Some services offer unlimited payroll processing, while others limit the number of times you can issue payments every month. So, carefully consider how often you need to send payments when making your final decision.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian. So if we start on the first type of SaaS businesses that sell to SMBs and often one to five person teams, and they likely will always sell to those types of teams. What is the process to do it efficiently?

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

FastSpring

DECEMBER 11, 2018

Grow Sales. In order for your business to grow, you need to be able to consistently increase sales. For those of you who need some new ideas to boost sales, we just posted some fool-proof tactics to boost online sales here (link to the New Year Deal post). This is probably every business’s #1 goal every year.

Payment Methods 62

Payment Methods Business Underperforming Technical Team Social Media 62

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. Because sales cycles can be long and complicated, entrepreneurs are most secure when they can find a champion who will keep the process moving through hiccups and obstacles.

Healthcare 105

Healthcare AI Payments Enterprise 105

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. But he explains that what happens on the website is such a small and early part of the entire customer relationship. “For That’s why Dave recommends testing all the way through to the client or customer taking a subscription.

Payment Methods 178

Payment Methods SaaS Payments Payment Solutions Payments 178

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. Works well. ” #2 Jacek Wieczorek Co-founder at Pulno , Website SEO Analysis Tool “ We sure are going to run Christmas/New Year promotion for our software.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. Like, you’re literally on the floor like crippled with crying just like two years of your hard work, or whatever, you know, you’re like, ah, and then you get a phone call at that exact moment. How are we going to do that?

Payment Solutions 108

Payment Solutions Payment Services SaaS Payments VP of Engineering 108

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Payments has been around for thousands of years. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

FastSpring

MARCH 15, 2021

Do you know what’s better than one sale? Multiple sales that happen automatically. That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. Why Shift to a Subscription Revenue Model.

Payment Features 140

Payment Features Payment Services Subscription Payment Solutions 140

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. They didn’t have any cell phone credit. I’ll go easy on you.

Scale 163

Scale Sales Recruiting Scaling SaaS Payments 163

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. Nico is an online marketer and the founder of Launch Space. The graph shows how payment plans impact usage. Online courses are a huge (and growing) industry.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. The graph shows how payment plans impact usage. Online courses are a huge (and growing) industry. The problem with SaaS is getting people to see the value in your product.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. Affiliate links.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

ProfitWell

DECEMBER 16, 2019

Recur 2019 is over, but the journey toward subscription truth is not. We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Our hallmark conference followed, featuring insights and inspiration from some of the brightest in the subscription space.

Scale 41

Scale Payment Methods Payment Services Payments 41

Intercom, Inc.

JUNE 5, 2019

As a support or sales rep, you’re expected to respond to customers fast , resolving issues or converting leads as quickly as possible without losing that personal touch. Here are some of our favorite ways to use apps in your inbox: Address payment questions and upgrade subscriptions without leaving your inbox using the Stripe app.

Payment Solutions 29

Payment Solutions Payment Methods Subscription Payment Features 29

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

JUNE 28, 2023

Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Segment users by their role or goal as soon as possible to provide a personalized onboarding experience. Kontentino increased user activation by 10% with an interactive walkthrough + onboarding checklist. Contextual.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

FastSpring

JUNE 22, 2022

Are you still making assumptions about your B2B go-to-market motion — assumptions that ignore B2C selling methods — that are limiting your growth potential? I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. Covid has poured gas on an already raging ecommerce phenomenon.

B2C 145

B2C Payments SaaS Payments B2B 145

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. We were building websites that “do stuff,” and a lot of our work with tech start-ups was in support of their advertising campaigns. Geoff: What was your familiarity level with Google Adwords at that time?

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Customer churn rate quantifies subscription cancellations, calculated as lost customers divided by the starting customer count. If you want to ensure customers renew each time, continue reading ahead.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

ProfitWell

NOVEMBER 12, 2019

A pricing audit assesses your subscription business’ pricing process to ensure consistency across similar accounts, maximize profitability, and benchmark against other companies. Discounting is a huge topic of interest in the subscription world and unnecessary discounts can have a negative impact on your business.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

ProfitWell

JANUARY 17, 2020

And, why your sales outreach should be a bit warmer. Your top subscription news. Another solid one: Forgetting to interview fellow leaders in your space. Here’s the data from 5,000 companies and 300,000 subscription buyers. Email is your friend—your segway to drive traffic, conversation, and ultimately sales.

Sales Recruiting 41

Sales Recruiting SaaS Payments Payment Services Payment Solutions 41

SmartKarrot

AUGUST 11, 2021

SaaS, or software as a service, is a subscription-based model where customers pay subscription fees for services such as Dropbox, CRM, or perhaps Mailchimp, and this is how the companies earn monthly recurring revenues (MRM). Charging more from a customer could be the reason they are leaving your subscription service.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19

ProfitWell

MAY 8, 2020

Today, we’re all in sales. Daily updates of the index can be found in your subscriber newsletter each day, so be sure to check back to see what’s up in the B2B SaaS market—for better informed decisions on market spend, sales forecasting, and growth choices. And the two—namely, CS and sales—are often more alike than we even admit.

Scale 52

Scale Payment Solutions Payments SaaS Payments 52

How To Buy Saas

DECEMBER 1, 2020

With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. In saas marketing, you generally use online marketing strategies to generate more leads and conversions in your saas business. Setup Pricing model and payment gateways.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Neil Patel

APRIL 5, 2023

The free option allows one search, then you need a paid subscription. Ahrefs does offer a premium product with tiered subscription packages. However, verified website owners can get free access to a comprehensive set of Webmaster Tools , including backlink analysis. Paid subscriptions start from $119.95

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

SaaStr

AUGUST 9, 2019

Ep 255: Vikas Bhambri is SVP Sales and Customer Experience @ Kustomer, the startup providing Real-time, actionable views of customers with continuous omnichannel conversations and intelligence that automates repetitive, manual tasks. What is the right way for startup founders to address sales rep onboarding? Eyal Manor. Megan Lueders.

SaaS Payments 137

SaaS Payments Cloud Technical Review Scale 137