Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Maybe you’d spend it creating new marketing campaigns to generate more revenue. Regardless, the average small business owner spends five hours every pay period running payroll. The best payroll services exist to simplify the process of paying your employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity. 

Technical Review 110

Technical Review Systems Review Sales Recruiting AI Search 110

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Revenue growth rate : This measures the rate at which the company’s revenue is growing over a specific period. A higher revenue growth rate generally indicates positive business performance.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Natalia Luneva

JANUARY 13, 2021

This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. We had about $ 25 ,000 to $ 100,000 in recurring revenue at that time a month.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity. 

Technical Review 63

Technical Review Systems Review Sales Recruiting AI Search 63

SaaStr

NOVEMBER 2, 2019

Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian. So before we dive into the process itself, again, we chatted before and you said you were paranoid about staying up to date with your customer. Harry Stebbings. Krish Subramanian. Robert Hohman.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 152

Scale Payment Services Payment Methods Scaling 152

FastSpring

JUNE 22, 2022

Look at Zoom or Slack: businesses designed for enterprise organizations that use B2C-like onboarding flows (such as product-led growth, or PLG) to fuel interest and adoption. I was recently interviewed by my friend Steve Lurie, who’s the Chief Engagement Officer of B2B Rocks. There are a lot of ways to solve for this.

B2C 146

B2C Payments SaaS Payments B2B 146

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Payments has been around for thousands of years.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

User Pilot

MAY 9, 2024

The customer onboarding process is essential for product success. The article will teach you how to design an onboarding strategy for your SaaS. We also share onboarding best practices and how Userpilot can help you implement them. We also share onboarding best practices and how Userpilot can help you implement them.

SaaS Payments 52

SaaS Payments Payment Services Onboarding Payment Solutions 52

SaaStr

AUGUST 9, 2019

What is the right way for startup founders to address sales rep onboarding? What ratio of revenue is healthy for professional services to account for? Below, we’ve shared the full transcript of Harry’s interview with Vikas Bhambri. I do want to break the interview today up into a couple of different parts really.

SaaS Payments 132

SaaS Payments Cloud Technical Review Scale 132

User Pilot

APRIL 8, 2021

Microsurveys are a great way to collect user data because they keep your users on your platform. Hotjar subscriptions start from $39 per month, which is a steal for such a powerful tool. Most of the time, conversations about features will take place off Canny, on platforms like Slack or Hangouts. How much does it cost?

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

SmartKarrot

AUGUST 11, 2021

The lifeblood of the SaaS business is its customers. SaaS, or software as a service, is a subscription-based model where customers pay subscription fees for services such as Dropbox, CRM, or perhaps Mailchimp, and this is how the companies earn monthly recurring revenues (MRM). Payment Method may not work.

SaaS Payments 19

SaaS Payments Churn Underperforming Technical Team Payment Methods 19

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. He’s worked with everyone from Fortune 500 companies to startups helping them develop content marketing strategies that align with their business goals. Source: HBR. Market Hero.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

User Pilot

MARCH 7, 2023

That’s why we have ten reasons why your users are canceling their subscriptions and what you can do to mitigate them and drive long-term customer retention. Terrible primary onboarding. Involuntary churn due to failed payments. There are different methods such as surveys , interviews, focus groups, user testing, etc.

SaaS Payments 105

SaaS Payments Subscription Payment Features Payment Methods 105

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. You can see a graph from a study by Harvard Business Review that has some interesting stats on how consumption impacts LTV. The graph shows how payment plans impact usage.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Userpilot is a product growth platform with feedback, analytics, and engagement features.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

FEBRUARY 26, 2024

Lou Assist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. Looking for a Better Alternative for User Engagement Analysis?

Software Review 52

Software Review Engagement Systems Review Technical Review 52

How To Buy Saas

DECEMBER 1, 2020

Most of the saas businesses are based on the subscription model. A lot of saas businesses consider offering free trials or plan to allow potential buyers to test the saas before buying. Saas businesses generally prefer launching their MVP on saas marketplaces before getting into organic growth. Create your product demos.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

SaaStr

NOVEMBER 22, 2019

As for Travis, prior to joining Redpoint, Travis was head of Customer Growth at Front, after spending 5 years building the global Sales organization at Optimizely, the world’s most popular experimentation platform. Below, we’ve shared the transcript of Harry’s interview with Travis. Loving our podcast content? Harry Stebbings.

Underperforming Technical Team 158

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 158

User Pilot

JULY 24, 2023

We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. SaaS marketing requires an effective retention strategy as the majority of a customer’s lifetime value is dependent on them renewing their subscription. Gamifying onboarding.

SaaS Payments 94

SaaS Payments Marketing Payment Solutions SaaS 94

User Pilot

AUGUST 15, 2023

This means onboarding your customers to ensure they get the most out of your product. Although the subscription model is the preferred SaaS option, you’ll still have some questions to answer. Likewise, you’ll also need a way to convince prospective customers to commit to ongoing payments.

ChatGPT 98

ChatGPT SaaS Payments Marketing Social Media 98

Baremetrics

MARCH 31, 2020

That’s why churn analysis is so important for subscription businesses. And when you’re already dealing with high churn, the last thing you need is to lose more revenue by changing your pricing, features and processes with no rhyme or reason. You’ll need some type of subscription analytics tool.

Churn 122

Churn SaaS Payments Pricing Payment Services 122

User Pilot

JANUARY 15, 2021

So, understanding what they do within your product is critically important for: improving new user Acquisition improving user Activation maximizing and increasing Revenue improving user Retention encouraging current users to refer you to new users, etc, etc. Not only that, it’s essential in businesses of all sizes. Efficiency.

SaaS Payments 90

SaaS Payments Payment Solutions Payments Underperforming Technical Team 90

Intercom, Inc.

OCTOBER 29, 2020

Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. You should think about how your product integrates with and fits in with everything else that people have going on in their lives.

Payment Solutions 209

Payment Solutions Payment Methods Underperforming Technical Team Sales Hiring 209

OpenView Labs

MAY 29, 2020

You may need a third party to do these interviews for you so that customers feel like they can be completely open. And, yes, in a few of these conversations your customers might say that they have new business for you, too, but don’t you bring that up. Reduce upfront/adoption costs and offer flexible payment terms.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54

SmartKarrot

JANUARY 18, 2022

A report from Bain & Company predicted that “Indian SaaS companies will reach $30 billion in revenue by the year 2025”. The company aims at providing a single platform for automated marketing, sales, and other services. Agile CRM offers lead generation, contact management, and integrated telephony services.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11

User Pilot

JUNE 19, 2023

The sales process conversion funnel involves four stages: website visitor, marketing and sales qualified lead , product qualified lead , and paying users. Customer success conversion funnel: onboarding , repeat purchase that results from adoption , then account upgrades. Education-related SaaS platforms come second with 7.5%

Benchmarks 98

Benchmarks B2B SaaS Payments Payment Methods 98

SaaStr

AUGUST 6, 2020

358: Chen Amit is the Founder & CEO @ Tipalti, the only global payable automation platform that scales with you and now remitting $5Bn annually across 3M suppliers. How does Chen think about aligning revenue scale to your customers? Below, we’ve shared the transcript of Harry’s interview with Chen. How can this be done?

Sales Hiring 223

Sales Hiring Payment Services Payment Solutions SaaS Payments 223

Chargify

JUNE 27, 2019

Here’s how Joel York from Chaotic Flow defines customer churn: “SaaS churn is the percentage rate at which SaaS customers cancel their recurring revenue subscriptions.”. For example, here at Chargify we sell sophisticated subscription billing management software to B2B SaaS businesses. Very straightforward.

Churn 77

Churn Payment Solutions Payment Methods SaaS Payments 77

Sales Hacker

SEPTEMBER 15, 2020

Our second sponsor is Outreach , the number one sales engagement platform. Now, without further ado, let’s listen to this interview with Brian Litvack. And that includes things like registration and payments, messaging, communications, and how they really lead their community in sports activities and programs.

Leadership 63

Leadership Payments Scale Payment Methods 63