ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. What to tackle first as a new leader.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Sales Hacker

SEPTEMBER 8, 2020

If you missed episode 125, check it out here: The Power of Authenticity and Emotional Intelligence in Sales with Mykal White. Subscribe to the Sales Hacker Podcast. Why outbound prospecting is difficult [11:45]. Sales enablement is easy. More sales meetings. More sales meetings. We’re on iTunes. The result?

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

Sales Hacker

SEPTEMBER 29, 2020

Subscribe to the Sales Hacker Podcast. Keys to success when scaling a company [10:56]. Major challenges facing a new CEO [19:40]. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. More sales meetings, start creating better sequences faster, go to go.regie.io

Scale 108

Scale CTO Hire Scaling CTO Coach 108

Chargify

OCTOBER 4, 2017

Although we can make a compelling argument, it doesn’t always win over prospects. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Move Faster & Scale Successfully. Luckily, we hear back from many 2-3 months later with….“I

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

SaaStr

JANUARY 17, 2020

In Today’s Episode We Discuss: * How Yousuf made his way from the UK to the valley and how that led to his becoming one of the leading CIOs today in the rising prominence of CIOs in enterprise. What can they do to enforce a sense of urgency when signing new clients? Below, we’ve shared the transcript of Harry’s interview with Yousuf.

CTO Hire 133

CTO Hire compliance Scale Startup 133

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. APIs has become pretty pivotal.

Technical Advisors 153

Technical Advisors Scale Sales Hiring Sales Recruiting 153

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 151

Sales Hiring Sales Recruiting CTO Hire Scale 151

SaaStr

FEBRUARY 28, 2020

How does this requirement change as the company scales? Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl think about doing this at scale? How does Karl think about retaining agility and flexibility with scale? What works? What does not work? Andrew Filev.

Sales Hiring 213

Sales Hiring Scale CTO Hire CTO Coach 213

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. At the end of the day, “We broke pretty much everything,” says CEO Chris Savage.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

OCTOBER 16, 2020

When engaging with bottoms up sales models, where does Paul identify the tipping points of going from bottoms up to top down? * Why does Paul believe that the builders are the new pro athletes? Below, we’ve shared the transcript of Harry’s interview with Paul. Most people don’t want to customize their software.

CTO Coach 167

CTO Coach Sales Hiring Software Review CTO Hire 167

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Intercom, Inc.

OCTOBER 31, 2019

When a company is moving from the startup to the scale-up phase, there is the potential for productivity practices to be lost along the wayside. Technology helped us put a man on the moon, but the interface between the human and technology can have huge impact on whether or not we can take advantage of that, particularly at scale.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. REGIE uses artificial intelligence to create entire outbound inbound, and even follow-up sales campaigns faster. We’re on iTunes.

Marketplace as a Service 96

Marketplace as a Service CTO Hire Sales Recruiting Scale 96

SaaStr

DECEMBER 13, 2019

In Today’s Episode We Discuss: * How Yousuf made his way from the UK to the valley and how that led to his becoming one of the leading CIOs today in the rising prominence of CIOs in enterprise. * It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale.

Technical Advisors 154

Technical Advisors Scale Technical Review Payment Solutions 154

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? Prior to founding Twilio, Jeff was the founder and CTO at Nine Star Inc. Just to name a few.

Underperforming Technical Team 119

Underperforming Technical Team Development Software New CTO 119

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. And I’m curious, at this point you’re really one of the leading figures. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Sales Hacker

MAY 5, 2021

Listen to Hang Black’s podcasts to learn about the future of sales enablement or how to lead with empathy. RevOps leaders are talking about trends in the market, and how the move towards RevOps will change everything from marketing to sales development to post sales. Fixing visibility issues in your sales org.

Scale 101

Scale Technical Cofounder Technical Advisors Sales Hiring 101

Sales Hacker

NOVEMBER 4, 2019

This week on the Sales Hacker podcast, we speak with Zvi Guterman , founder and CEO of CloudShare. On this episode, he discusses raising (or not raising) capital, customer centricity, and he also gives a few tips to sales people looking to gain the attention of the C-suite. Advice to sales people trying to reach the C-suite.

Scale 43

Scale CTO Coach Cloud New CTO 43

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. So we cracked open a basic programming book and we started learning how to write our first lines of software together. So, let me walk you through that.

B2B 133

B2B B2C Scale New CTO 133

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. I’ve been in the software industry for a long, long time. Or, my favorite, I’m new, this is my first time. It will be awesome.”

Part-Time CTO 250

Part-Time CTO CTO Hire CTO Coach CTO 250

Sales Hacker

JULY 21, 2020

This week on the Sales Hacker podcast, we speak with Brendan Kamm , Co-Founder and CEO at Thnks. If you missed episode 118, check it out here: PODCAST 118: Building a Crisis-Proof Sales Culture to Weather Any Storm with Ernest Owusu. Subscribe to the Sales Hacker Podcast. Welcome to the Sales Hacker Podcast.

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72

SaaStr

JULY 19, 2019

Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2.

VP of Engineering 128

VP of Engineering CTO Hire Technical Review Sales Hiring 128