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Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

Intercom, Inc.

Joel Friedlaender is the founder of Cliniko , a practice management software for clinics and allied health practitioners to manage their scheduling and booking, patient records, invoicing, and more. Cliniko has been helping thousands of healthcare professionals to accelerate digital transformation in their businesses ever since.

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The Secrets to Building a World-Class, $2.3 Billion Inside Sales Team (Video + Transcript)

SaaStr

Hear from Duo Security’s VP of Inside Sales America on how to build a $2.3B sales team. Jennifer Lawrence | VP, Inside Sales @ Duo Security. We created and served up apps via the cloud on a subscription basis. I did all sorts of things there from sales, to project management, to running the engineering team, hiring.

Scale 214
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My First 16: Launching a New Category with Modern Treasury’s Dimitri Dadiomov

Andreessen Horowitz

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. It was maybe like a 4 or 5 person team.

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Mental Models to Help You Grow

Sales Enablement, SaaS and Growth

Companies which don’t use mental models risk unleashing mayhem with poor choices or becoming bloated and bureaucratic by reducing the volume and speed at which decisions are made - both scenarios are undesirable and will impact growth. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

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Dunning Process: What You Need For A Successful Dunning Campaign

Baremetrics

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). Churn occurs when an existing subscription is canceled, downgraded, paused, or becomes delinquent. You may be thinking, “How bad can it be?” Think about that. Let’s be real.

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Best Data Analysis Software

Neil Patel

Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Figure out the technical knowledge of your team. Do you have a team of engineers and data scientists who know programming languages like Python, SQL, and R? User Skillset.

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Solving Hard(ware) Problems

Point Nine Land

SaaS companies in particular have high gross margins (no IT admin) and recurring revenues (subscriptions), a combination which means they can re-invest a substantial piece of their revenue into (hopefully) predictable growth. Software for hardware and low-level teams Someone has to build the hardware in the first place.