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From first touch to qualified lead: building a sales funnel for live chat

Intercom, Inc.

What we’ve found is that, although this is a new muscle you need to build, deploying and managing a live chat funnel can grow your pipeline and be done efficiently. Invest in sales conversations, not touches. Many sales teams aim for 12-18 touches over two to three weeks. Building a sales funnel for live chat.

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From first touch to qualified lead: How to use live chat for sales

Intercom, Inc.

Live chat – especially when it’s part of a modern customer communications platform that helps you make the most of every engagement – is a powerful addition to your sales tech stack. Using live chat as part of your sales funnel can grow your pipeline, help your team to work more efficiently, and ultimately boost conversion rates.

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Jason Lemkin + Kyle Notion CRO Owner: “Why Revenue Leaders Must Run Toward Bad News” (Video + Podcast)

SaaStr

Appeal to every board member Recognize that non-founder board members often focus on surface-level metrics like logos and visually appealing pipeline presentations, while operators on boards tend to be more interested in concrete commit numbers and confidence in the sales funnel. Jason says, “There’s no bandaid in leadership.”

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Data-driven sales: 18 sales KPIs and metrics to grow your revenue faster

Intercom, Inc.

Both are important if you want to manage your sales reps to top performance and ensure your team is on track to hit company goals. Lead generation KPIs (Top of funnel). Our lead flow KPIs tell us the volume of leads entering the sales funnel. Taken together, these KPIs reveal how productive your sales team actually is.

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Buyer Sentiment: How to Use the Newest Data Source

Sales Hacker

The aim is to reach the prospect at an emotional level as the SDR adds them to the top of the sales funnel. The SDR needs to unpack emotional pain and tap in to the emotional sale. Since Eric is in charge of headcount growth and innovations, Katie needs to nurture this lead and be top of mind when he is ready to talk.

Data 101
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Need to Fill Your Pipeline? It’s Time to Reconsider Your Partner Ecosystem

Sales Hacker

Let’s compare your company’s sales funnel against the data that your partners have in their toolbelt to understand where and how partnerships can play a role. Bottom of the funnel: Accelerating active opportunities. Our State of the Partner Ecosystem survey revealed that 75.2% are measured by partner-influenced revenue.

Scale 118
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Sales Engagement: What You Need to Know in 2020 and Beyond

Sales Hacker

As sales leaders figure out how to do more with less, 9 out of 10 sales orgs consider a Sales Engagement Platform (SEP) critical to their team’s success. That’s because Sales Engagement isn’t just a tool for automated sequences and CRM integrations.

Scale 138