Intercom, Inc.
AUGUST 16, 2022
Support teams are facing a critical juncture: business costs and customer expectations continue to grow while resources like headcount and budget are decreasing. In turn, you’ll increase efficiency without increasing your headcount. The devil’s in the data: Data is the fuel for efficiency.
OPEXEngine
OCTOBER 4, 2022
Do you need to make tough decisions about team headcount? Acquisitions, quarterly sales results, and new rounds of funding will require teams to work with management and determine the next steps. Slowing Hiring. This often means pulling back on hiring goals or pausing hiring altogether. Acquisitions.
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Sales Hacker
JANUARY 29, 2018
In this blueprint, we provide insights on how to structure your sales organization. The changes in SaaS require that we no longer look at salespeople as individual contributors, but rather a team that crosses disciplines, not just within sales but also across other parts of the organization such as marketing and product.
Sales Enablement, SaaS and Growth
MARCH 23, 2020
Operational efficiency. The Horizons Framework is an effective way to categorise projects, which in turn helps with assigning budget, headcount and timelines. The key tenet is to understand the real job customers are using or “hiring” your product for. Inventing is to innovation as simplicity is to operational excellence.
OpenView Labs
MARCH 10, 2019
Over this time, our headcount has grown by over 10x, and our revenue has grown by over 60x. I was originally hired as Head of Sales, but quickly transitioned to building out our customer success team in order to proactively improve retention. Sales as part of the Customer Success journey. Making Customer Success Scalable.
SaaStr
MARCH 15, 2024
His first company was Personify and he went on to be a VP of Developer Relations at Salesforce, then hire number 11 at Dropbox, CEO at Heroku, and an investor and on many boards before landing as the current CEO at Vimeo. How Does Vimeo Handle Long-Tail PLG vs. a Very Sales-Led Motion? This is how Adam ended up at Vimeo. His advice?
Point Nine Land
APRIL 21, 2021
There are many posts out there explaining how startup co-founders should “land the first sales, then hire the first 2 sales and when to hire a VP sales”. But, in my experience, there’s very little written about what is the equivalent for Product Management. Are you done with product management?
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