Stax

JANUARY 28, 2025

Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?

Payment Methods 68

Payment Methods Payment Services Merchant Services SaaS Payments 68

User Pilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. This is because the client onboarding process in financial services faces unique challenges. What are they? Let’s get started.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

User Pilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. This metric helps SaaS companies track the effectiveness of their expansion efforts. What metrics should you consider?

Strategy 105

Strategy Payment Solutions Payments Customer Lifetime Value 105

User Pilot

AUGUST 6, 2024

What is a SaaS marketing funnel, and how do you create one for your business? TL;DR A SaaS marketing funnel outlines the steps users take from their initial awareness of your product to becoming loyal users. Sales funnels, on the other hand, aim to nurture qualified leads through the sales process and close deals as soon as possible.

SaaS Payments 103

SaaS Payments Metrics Scale Marketing 103

Baremetrics

OCTOBER 21, 2021

Challenge: UXPin needed a tool to consolidate their subscription data and track metrics. Right away, its toolkit replaced their in-house solution and made it easy to track metrics and segment customers. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

Payment Services 98

Payment Services SaaS Payments Payments Metrics 98

FastSpring

APRIL 23, 2024

The company handles transactions for sellers of digital products, providing the infrastructure for global online payments while taking responsibility for tax collection and remittance, fraud prevention, and other aspects of the checkout process. It’s a capable solution, but by no means is Paddle a universal, one-size-fits-all option.

Payment Methods 142

Payment Methods Payment Services Merchant Services Payment Solutions 142

Stax

MARCH 18, 2025

The SaaS industry has seen explosive growth in the past decadeand this is expected to continue this year. Data cited by Statista shows that the software as service is expected to hit $299 billion by the end of 2025. Part of this can be attributed to the SaaS model’s unique aspect of relying primarily on future revenue.

Scale 117

Scale Payment Services Payments SaaS Payments 117

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Chargify

AUGUST 17, 2020

Until recently, only industry titans like Microsoft, Amazon, and Google could successfully and effectively harness continuous, real-time data use statistics to fuel events-based billing models. What Amazon Web Services and Twilio Get Right. How AWS Does It.

AWS 98

AWS Payment Services SaaS Payments Payments 98

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Onboarding process funnel.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

JANUARY 26, 2023

Thankfully, there are metrics you can use to expand your field of view and estimate how loyal your customers are. There are ten metrics you can use to measure customer loyalty. Send payment reminders both through email and in-app to prevent involuntary churn. Celebrate customer success with gamification.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

User Pilot

NOVEMBER 28, 2023

What GTM metrics should you track as a product marketer? That’s why we’re going to show you 12 of the most important product analytics metrics that you’ll need in order to measure your product success. There are 12 essential GTM metrics that every SaaS should know about: New user growth rate. Demo bookings.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? This article answers that and more.

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

User Pilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. By analyzing these events in your product, you can understand how users engage with your app and make improvements to enhance the user experience. Let’s dig into what in-app events are and how you can leverage them to drive engagement and build better products!

Payment Solutions 105

Payment Solutions SaaS Payments Payments User Experience 105

SaaStr

NOVEMBER 7, 2019

Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. Like, how can we provide economic infrastructure for developers to build applications and services and in a weird way, future proof? Giving anyone the ability to create and organize events seamlessly.

Payments 165

Payments Merchant Services Payment Solutions Payment Services 165

SaaStr

OCTOBER 31, 2023

They learned from some of the biggest in SaaS — Aaron Levie and Jeff Lawson. Before Navan, there were different apps for managing expenses, events and meetings, payments, etc. Revenue Is Only One Metric In today’s world, there’s much more focus on gross margins as part of efficiency, but revenue isn’t the only metric.

Payment Solutions 282

Payment Solutions Payments Travel Scale 282

FastSpring

JANUARY 10, 2023

Checkout (including payment processing and gathering sales tax, GST, and VAT). Handling failed payments and customer notifications. Reconciling payment with accounts and remitting sales tax, GST, and VAT. FastSpring: All-in-One Billing Solution for SaaS. Recurly: Easily Integrates with Multiple Payment Gateways.

Payment Solutions 146

Payment Solutions Payment Features Payment Methods Software Review 146

User Pilot

MAY 17, 2024

Looking for the best no-code SaaS tools to build innovative solutions and improve your product management workflows? TL;DR No-code SaaS tools are software products that allow users to create applications, websites, or in-app experiences without writing any traditional programming code.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payment Services 105

SaaStr

JUNE 16, 2020

Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.

Sales Hiring 202

Sales Hiring Scale SaaS Payments Payment Services 202

SaaStr

FEBRUARY 19, 2019

The promise at the heart of the SaaS business model has always been that by sacrificing relatively large one-time payments, you’d maximize revenue over the long-term lifetime of the customer. In four letters, the promise of the SaaS model is CLTV (Customer Lifetime Value). Do they have the same access to usage metrics?

Customer Success 161

Customer Success Payment Solutions SaaS Payments Scale 161

SaaStr

DECEMBER 17, 2019

This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

Payments 210

Payments SaaS Payments Banking Underperforming Technical Team 210

Baremetrics

MARCH 23, 2021

Your payment processor may be an important element of your business. However, with so many of these payment platforms on the market, how are you supposed to choose? While there is a plethora of payment platforms to consider, Stripe and PayPal should be at the top of the list. After all, it plays a big role in how you get paid.

Payment Methods 93

Payment Methods Payment Services Payments Merchant Services 93

Baremetrics

AUGUST 16, 2021

Reactivating the subscription could mean many things, but primarily it means the customers decided to activate the subscription and make payment for another billing cycle. Reactivating your subscription monitoring in Baremetrics Reactivation of plans with common payment gateways 1. Table of Contents. What is reactivation MRR?

Subscription 87

Subscription Payment Features Metrics SaaS Payments 87

Intercom, Inc.

AUGUST 29, 2019

But that’s easier said than done, which is why we’ve published our new book Intercom on Sales : a deep dive into the many lessons we’ve learned about how selling works at scale, covering everything from hiring tactics to the needs of modern buyers to fundamental processes for forecasting and managing deals. We have a great sales force.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Teamgate

JUNE 11, 2025

Role-based notifications further streamline the process by ensuring only relevant team members are alerted, maintaining both system stability and security. By combining logs, metrics, and traces, Middleware offers actionable insights into API performance. “Middleware.io

Scale 52

Scale Payment Solutions SaaS Payments Payments 52

Stax

APRIL 18, 2024

Independent Software Vendors (ISVs) and Software-as-a-Service Providers (SaaS) operate within the same market, thus creating a push-and-pull revenue dynamic. SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. What are SaaS companies?

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Baremetrics

SEPTEMBER 14, 2021

Check out an example income statement here: ABC Corporation Income Statement (in thousands) Year ending 12/31/2021 Revenue Monthly Subscriptions 50,000 Recognized Portion of Annual Subscriptions 20,000 Less returns, discounts, and refunds 12,000 Net Sales Revenue 58,000 Costs of Goods Sold Hosting Fees, Payment Gateway Fees, etc. Expenses i.

SaaS Payments 98

SaaS Payments Payments Payment Services SaaS 98

User Pilot

FEBRUARY 28, 2024

Here are the best funnel-tracking tools to explore: Userpilot is a product growth platform that gives you granular insights into your funnels with heatmaps, custom events, product usage tracking, and more. helps with high-touch marketing through social media campaigns and gives insights to improve the buying process.

Payment Solutions 105

Payment Solutions Data Analysis Software Review SaaS Payments 105

User Pilot

JUNE 29, 2022

This data enables product managers, customer success, and marketing teams to detect friction points and unravel product growth opportunities. The customer segmentation process will allow you to create personalized in-app experiences and onboarding flows tailored to users’ specific cases. Demographic segmentation data.

SaaS Payments 98

SaaS Payments Software Review Payment Solutions Payment Methods 98

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. The potential impact of failed or inadequate internal systems, processes, procedures, etc.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Baremetrics

SEPTEMBER 28, 2021

Liabilities are settled through the transfer of funds, goods, or services to the party to which they’re owed. Baremetrics is a business metrics monitoring tool that acts as a dashboard for your business. When is it acceptable for SaaS companies to generate liabilities? What are other typical liabilities for SaaS companies?

SaaS Payments 97

SaaS Payments Payments SaaS Payment Features 97

Neil Patel

DECEMBER 13, 2020

Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. It turns a really inefficient workflow into a streamlined process with tools to identify, sort, tag, and store all kinds of file types.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

Baremetrics

OCTOBER 7, 2020

Failed payments are part of running a subscription or SaaS business. It’s normal for credit card payments to get declined. But unless you have dunning management in place, chances are those failed payments are costing you a lot of money. In short, dunning is recovering failed payments from customers. Try it Free.

Payment Services 76

Payment Services Payment Solutions SaaS Payments Payment Methods 76

User Pilot

OCTOBER 31, 2023

Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. When choosing the right free trial model, there are three factors to consider: product complexity, the product metrics you’re interested in tracking, and the length of your free trial.

SaaS Payments 97

SaaS Payments Payment Methods Strategy Payment Solutions 97

FastSpring

OCTOBER 12, 2023

In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” I think SaaS businesses and subscription businesses are particularly bad at having vague, waffley headlines on their homepages,” he states. Stream the entire conversation or read the highlights below. Jump to highlights.

Payment Methods 180

Payment Methods SaaS Payments Payment Solutions Payments 180

User Pilot

OCTOBER 24, 2023

When it comes to product-led growth , SaaS companies need to get everything details right. In this guide, we’ll be going over what usage-based pricing is, the benefits of a usage-based pricing model, different types of usage-based pricing, and a few examples from SaaS companies that have effectively deployed this strategy!

Pricing 105

Pricing Payment Solutions SaaS Payments Payments 105