Intercom, Inc.

OCTOBER 31, 2018

Our customers are already seeing value from implementing Custom Bots on their website by personally engaging new visitors with video, automatically qualifying leads and nurturing new trial users to paid plans. “In three weeks, we’ve seen a 50% growth in engagement with the Messenger.”

Scale 128

Scale Engagement Marketing Onboarding 128

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. It supports MRR growth and provides consistent access to your users. Proactively managing SaaS renewals and customer engagement reduces both involuntary and voluntary churn. Why is SaaS renewal management important?

SaaS Payments 78

SaaS Payments Retention Payment Services Payment Solutions 78

How To Buy Saas

APRIL 19, 2024

Unlike traditional software models, where clients buy and install software on individual computers, SaaS provides a subscription-based model, enabling users to access applications via the internet. This shift has not only transformed internal business operations but has also significantly impacted external market dynamics.

Marketplace as a Service 40

Marketplace as a Service SaaS Payments Payment Services Artificial Intelligence 40

Stax

APRIL 18, 2024

This blog will walk you through how your customers are using mobile credit card processing, how you can accept payments using mobile technology, what sorts of features to look for in a mobile solution, and some exciting statistics about the future of payment technology. And with that, you’re up and running.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

User Pilot

SEPTEMBER 21, 2023

It involves collecting and analyzing user data, from website visits, page views, clicks, and purchases, to in-app behavior like feature usage and navigation, in order to identify patterns and trends. This information can then be used to improve the user experience, optimize in-app flows , and boost retention.

Payment Features 100

Payment Features Customer Lifetime Value User Experience Churn 100

User Pilot

FEBRUARY 26, 2024

Looking for an effective user engagement analysis tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your user engagement analysis needs. Let’s get started!

Software Review 52

Software Review Engagement Systems Review Technical Review 52

User Pilot

JANUARY 9, 2023

Whether you’re trying to plan your next big SaaS marketing campaign or picking out customer engagement software , understanding what good customer engagement looks like (and its importance) is key. And the best way to do this is to look at customer engagement examples. What is customer engagement?

Engagement 93

Engagement Social Media Machine Learning Artificial Intelligence 93

User Pilot

APRIL 3, 2024

TL;DR Product-led innovation emphasizes improving the product to attract customers, reducing reliance on marketing for growth. Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth.

Innovation 96

Innovation Payments Strategy Payment Solutions 96

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. While customer acquisition is important, if you're unable to keep user engagement up, you've built a leaking house that will drown everyone in it! Measure engagement by feature usage to understand what brings the most value.

Engagement 98

Engagement Metrics Scale SaaS 98

Subscription Flow

APRIL 3, 2024

Read more: Newspaper Subscription Management Software So, what makes a robust newspaper billing system? Bundling The integration of both digital and print subscription plans can function as a fundamental element of a newspaper’s profits strategy, significantly enhancing its financial stability.

Payment Solutions 59

Payment Solutions Payment Services Payment Methods Payments 59

User Pilot

OCTOBER 30, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

NOVEMBER 28, 2023

What GTM metrics should you track as a product marketer? On your way to building a go-to-market strategy to launch a new product, you might wonder the former question a lot. GTM metrics are pieces of data or indicators that help product marketers like you keep track of the success of their strategy. Customer acquisition cost.

SaaS Payments 98

SaaS Payments Metrics Customer Lifetime Value Marketing 98

User Pilot

SEPTEMBER 28, 2023

Product marketing is a nuanced, fast-paced, and multi-faceted endeavor. In a competitive environment with no guarantees, marketing experimentation serves as a surefire way to maximize reach, optimize conversions, and improve the user experience. What is marketing experimentation? Sustained growth.

Marketing 101

Marketing Underperforming Technical Team Onboarding Metrics 101

User Pilot

NOVEMBER 28, 2023

Looking for a good user engagement analysis tool and wondering which one of UserGuiding, Product Fruits, and Mixpanel is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. Let’s compare them!

Engagement 52

Engagement Software Review Onboarding Pricing 52

User Pilot

NOVEMBER 28, 2023

Looking for a good user engagement analysis tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for user engagement analysis on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Engagement 52

Engagement Software Review Technical Review Scale 52

User Pilot

DECEMBER 15, 2023

Looking for a good user engagement tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for user engagement on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Engagement 52

Engagement Software Review Technical Review Underperforming Technical Team 52

User Pilot

NOVEMBER 26, 2023

Looking for a good user engagement tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for user engagement on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Engagement 52

Engagement Software Review Onboarding Mobile 52

User Pilot

JANUARY 23, 2023

While people prefer a personalized experience, catering to their individual preferences isn’t always possible or effective. Marketing segmentation comes in handy here. Segmenting customers into groups based on similar traits, allows you to still market highly relevant content to keep them engaged, and do so efficiently.

Market Segmentation 98

Market Segmentation Retention Marketing Software Review 98

User Pilot

AUGUST 14, 2023

Are you struggling with creating an effective growth marketing strategy? With more players entering the SaaS market and the growing use of digital technology in marketing, traditional marketing alone cannot sustain your business. Therefore, leveraging growth marketing is crucial to stand out among your competitors.

Growth Marketing 96

Growth Marketing SaaS Payments Strategy Payment Methods 96

Payrix

APRIL 2, 2024

Value added services, as the name suggests, bring additional value to a software platform’s core payment processing solution. Similarly, Omnitoken facilitates secure payments across multiple channels, ensuring a consistent and streamlined experience for both businesses and their consumers.

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

User Pilot

JULY 24, 2023

What is SaaS marketing? We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. That said, there are key differences between a SaaS marketing strategy and standard digital marketing. Personalizing the user experience.

SaaS Payments 80

SaaS Payments Marketing Payment Solutions SaaS 80

User Pilot

JANUARY 18, 2023

With so many product marketing strategies floating around the SaaS world, it can be hard to identify the right one. In this guide, we’re going to go over what PLG marketing is and why it just might be the perfect approach for your business. Utilize viral marketing and product experiments to generate more word-of-mouth traffic.

Strategy 97

Strategy Marketing Scale Software Review 97

User Pilot

NOVEMBER 29, 2023

CRO marketing helps you dig into your existing assets to uncover ways to drive more conversions. In many cases, you will find that only a few improvements inspired by a proper understanding of user behavior are what you need to drive growth. How to build a CRO marketing strategy : Define your conversion points.

Customer Lifetime Value 89

Customer Lifetime Value Marketing Benchmarks Strategy 89

Baremetrics

OCTOBER 10, 2021

Inbound marketing is the process of getting potential clients to find your company. Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. Whatever marketing strategy you choose, use Baremetrics to monitor your sales data. Table of Contents.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

User Pilot

MARCH 27, 2024

TL;DR Event analytics is designed to help you analyze customer behavior and specific user interactions. From this analysis, you can draw useful insights and conclusions to create a better user experience. Test out the impact of in-app flow changes to see which one users like the most. How to collect event data?

SaaS 98

SaaS User Experience Onboarding Retention 98

User Pilot

JULY 31, 2023

Looking to power up your retention marketing strategy? Everybody in SaaS knows it’s relatively easy to attract users. The big deal is turning them into paying customers who keep renewing their subscriptions long-term. Acquisition marketing focuses on gaining new customers and expanding market share.

Retention 97

Retention Strategy Marketing SaaS 97

User Pilot

JUNE 12, 2023

Marketing surveys let you understand brand perception, analyze customer sentiment , and identify improvement areas. TL;DR A marketing survey uses well-crafted questionnaires to gather information about your target audience and their sentiment on your company and competitors. Typeform – best for long-form market research surveys.

Marketing 88

Marketing Market Research Branding Scaling 88

Neil Patel

MARCH 14, 2023

Whether you are a social media marketer or a business owner, creating engaging content for your social media platforms is crucial to your success. In this article, I’ve partnered with the VistaCreate team to provide proven strategies that you can use to create more engaging content for your social media platforms.

Engagement 88

Engagement Social Media Branding Trends 88

User Pilot

DECEMBER 18, 2020

How should I bring the disengaged users back to my product? Declining user engagement is a slippery slope to churn – every Product Manager’s greatest nightmare. You can have thousands of sign-ups in a month but if the users don’t actually activate or use the app after the 30-day trial mark…you know what happens.

Engagement 98

Engagement Strategy Underperforming Technical Team Social Media 98

User Pilot

MARCH 6, 2024

Data collection : Gather relevant data, such as usage or engagement data, from your product. Here are some examples of when analyzing trends could be useful: Feature engagement trend to see if users are actively and regularly using a specific feature. What are the three basic types of trend analysis?

Trends 90

Trends SaaS Data Analysis User Experience 90

User Pilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. Customer can experience friction at all stages of their lifecycle , for example, when researching the product, during the sign-up and onboarding , when using the product, or while trying to access support.

Scale 94

Scale SaaS Onboarding Engagement 94

User Pilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. Can personalized retention marketing grow your customer’s lifetime value and customer retention rate? This article considers all you need to know about retention marketing. Let’s begin!

Customer Lifetime Value 96

Customer Lifetime Value Retention Marketing Scale 96

User Pilot

AUGUST 30, 2023

Userpilot’s feature heat maps allow product teams to visualize user interactions with various product elements and improve the user experience. Hotjar is great for visualizing user behavior with heat maps and session recordings. Attention Insight offers AI-driven heat maps and focuses on pre-launch analytics.

Scale 100

Scale User Experience Software Review Pricing 100

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Imagine a situation where a printing company, a marketing agency, and a graphic designer who works independently work together on a project.

Payment Services 100

Payment Services Payments Payment Solutions Payment Methods 100

User Pilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. Stop users from only signing up and then never using the product. What Is User Engagement?

Engagement 98

Engagement Strategy Onboarding Sales Hiring 98

User Pilot

DECEMBER 4, 2023

Whatever the case, by tracking your drop-off rate, you’ll be better equipped to address the underlying issue and boost engagement. TL;DR A funnel drop, or abandonment, occurs when a user abandons a conversion process without completing the desired action in-app or on a website. This article shows you simple steps to do that.

SaaS 92

SaaS User Experience Onboarding Retention 92

Neil Patel

JANUARY 24, 2023

I get this question a lot: “How do I measure content marketing success?” It’s a much better question than, “ when will my content marketing work ?” or “what are some good content marketing examples ?” So often, people working in content marketing think that performance is subjective. But be careful.

Content Marketing 120

Content Marketing Metrics Payment Methods Marketing 120