Tom Tunguz
FEBRUARY 5, 2015
In 2011, a team of researchers from Stanford and Harvard led by Teresa Amabile collected daily work journals from more than 250 people at large and small companies in a variety of roles. In each journal entry, an employee described one work event that stood out that day. Over the course of a few months, the study received more than 12,000 responses.
CloseSaaS
FEBRUARY 5, 2015
Do you know these prospects that are great fit for your offer, yet they don't buy? They're engaged during the sales process. There are no insuperable objections in the way of closing the deal. Yet, they postpone their buying decision until next quarter. again and again.
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ReSci
FEBRUARY 6, 2015
It's been a busy week for Twitter. Concerning user growth figures, a slew of new product features, and news of expansion towards more effective monetizing and advertising were just a few of the buzz items surrounding the social media giant in the past few days. Let's break it down. Here are…. The post Twitter’s Mixed Signals: S-commerce potential rises as user growth lags appeared first on ReSci.
Tom Tunguz
FEBRUARY 4, 2015
SaaS companies are marvelous businesses. They are more predictable than most other kinds of companies and in addition they demonstrate leverage from technology. The best SaaS companies are able to build strong brands, develop scalable products and hire teams to bring those products to market effectively. To show the power of the convergence of these forces, I’ve analyzed the employee productivity patterns of the 50+ publicly traded SaaS companies.
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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?
Tom Tunguz
FEBRUARY 3, 2015
Each quarter, Zendesk releases a Customer Satisfaction Benchmark to help companies build more effective customer support teams. The Q4 2014 differs from the previous in an important way. Instead of comparing companies in the same industry, for example, Education, Zendesk clustered companies with similar customer support characteristics, including ticket volumes, product support complexity and a few others, which revealed some important conclusions.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Tom Tunguz
FEBRUARY 1, 2015
How much should your startup budget for its employee stock option pool? One way of answering this question is a blanket addition per year, say a 2% renewal. Another way is to look at the cash based cost of the stock based compensation. We’re going to examine the second one today by looking at the basket of 50+ SaaS companies. The chart above shows the average stock-based compensation (SBC) per employee by years since founding across the basket of publicly traded SaaS companies.
CloseSaaS
FEBRUARY 4, 2015
We had just completed Y Combinator and were flying high during Demo Day. Investors lined up in front of our proverbial door, eager to invest in Swipegood, the name of our startup at the time.
ReSci
FEBRUARY 5, 2015
When affordable-luxury brand Kate Spade New York announced the closure of Jack Spade and Kate Spade Saturday retail…. The post Kate Spade Saturday: A Cautionary Tale of Customer Segmentation appeared first on ReSci.
ReSci
FEBRUARY 3, 2015
eCommerce continues to chart tremendous growth, with online sales expected to reach $500 billion by 2018. This year alone is projected to show a. The post eCommerce Metrics: What Every eCommerce Company Needs to Track appeared first on ReSci.
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