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Up until about 20 years ago, businesses had to be personal to be successful. Because of the limited scale any business could operate in – a scale which was literally dictated by their location – it was relatively easy for them to build personal relationships with customers. People did business face-to-face, shaking hands, smiling, and building meaningful relationships.
When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
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B2B or B2C, no matter what business model you operate, the key aim is to “grow and earn profits.” For this, you will have to focus heavily on one tactic – satisfying the customer. The math is quite simple -> if a customer is satisfied with your product and service, they will stick with you. Not just that, satisfied and happy customers can turn loyalists and also show a willingness to be your brand advocates. .
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