Thu.Nov 24, 2022

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How to Add Personality to Your Prospecting to Attract Ideal Customers

Predictable Revenue

Josh Garrison joins the Predictable Revenue podcast to discuss the hard skills needed to succeed at SDR Management and how to thrive in a sales management role. The post How to Add Personality to Your Prospecting to Attract Ideal Customers appeared first on Predictable Revenue.

Revenue 263
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Dear SaaStr: How Many Deals a Year Do VCs at Bigger VC Funds Do a Year?

SaaStr

Dear SaaStr: How Many Deals a Year Do VCs at Bigger VC Funds Do a Year? Not as many as you’d think. This is a really important question because it creates so many non-obvious VC-founder dynamics. There are some partners that do more but the number is generally 1-2 per year at most traditional Series A/B/C VC firms, maybe 3–4 at pre-seed funds, and the partners do start to slow investment down after 7–10 board seats.

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Meta teaches an AI to lie, strategize

IT World

Meta has trained an AI agent to play a boardgame that involves chatting with other players to persuade them to support its strategies — and then betraying them. The company, which owns Facebook, Instagram and WhatsApp, says that its Cicero AI may have widespread applications in the near future including developing smarter virtual assistants with the combined use of technologies such as natural language processing (NLP) and strategic reasoning, according to a blog post released by the company.

AI 141
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Customers Are Asking for Longer Payment Terms. Should You Push Back?

SaaStr

So one thing that’s back now is customers asking for longer payment terms. Not all of them, and not in every industry. And if your customers pay on credit card, for the most part, this won’t matter. But customers you invoice in many cases are again asking for much longer than classic Net 30 terms. This isn’t new, we see it every time an industry comes under stress.

Payments 241
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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6 Best Practices for Optimizing a Deflection Funnel

Chargebee

1) Build an Online Funnel and Measure it NY State and California have passed consumer protection laws that make it required for companies who offer online purchase of subscriptions to offer an online cancellation option.

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High-performing Digital Retention: Now Available Online for Any Subscription Service

Chargebee

Wondering if Chargebee Retention is your best bet against customer churn? No way of testing if it really works? That changes now. Chargebee Retention launches its 'Essentials Plan' for free!

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This Downturn Is Different: How to Drive Retention and Mitigate Churn in 2023?

Chart Mogul

In a downturn, priorities shift. Buyers start getting cautious. They stop purchasing new software and reevaluate their current spending. Naturally, this puts extra pressure on customer success. After all, it’s the customer success teams that drive growth through retention and churn mitigation. So, what’s the best way to drive retention and mitigate churn in 2023?

Churn 52
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How to Build a Churn Funnel to Combat Subscription Cancellation

Chargebee

Exit surveys are antiques. Today's subscription businesses are equipped with churn deflection funnels that are attentive to their customers' needs and significantly improve retention. Want to build one for yourself? Dive in!

Churn 52
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What Are The Nicest Software Types To Handle Your Taxes?

SaaS Metrics

If you are one of those who are just involved in online financial trading, you will definitely face several types of taxes. Such as value-added, income, or capital gains taxes. Taxes for income amounts are the most common. The amount of income tax you pay will depend on your personal circumstances and. Read more. The post What Are The Nicest Software Types To Handle Your Taxes?

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Why Retention is the Bedrock of High Subscriber Growth

Chargebee

There are two kinds of companies - ones that think of retention reactively, and ones that use retention as a means to also fuel their subscription growth rocket. Which company are you? And how can you take your retention game a notch higher? All answers here.

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Industries Where SaaS Commonly Used

SaaS Metrics

Software-as-a-service (SaaS) has taken the world by storm. It is utilized in almost every industry and makes processes more efficient. A SaaS is utilizing software to aid operations. It’s based in the cloud and often a monthly membership fee is charged. The opportunities are endless as software can be used in all. Read more. The post Industries Where SaaS Commonly Used first appeared on SaaS Metrics.

SaaS 52
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6 Ways to Retain Subscribers Before They Cancel

Chargebee

The old feedback at the point of cancellation always is a too-little-too-late effort in building relationships. Do you know about the 5 other active ways you can offer customers a cancellation experience that makes them want to stay?

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11 Ultimate Sales Funnel Examples That Convert Like Crazy

CloseSaaS

We’ve reviewed how eleven different businesses use sales funnels to close more deals, and how you can do the same to boost team effectiveness and revenue.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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The Risk of Reactive Customer Retention

Chargebee

What does Netflix's Q2 '22 subscriber slide teach us about acting late? And how are B2B and B2C retention strategies different, considering that the two have very different purchase drivers?

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Inbound vs Outbound Sales: Which One Should You Focus On?

CloseSaaS

In this inbound vs outbound sales showdown, see if should you build an inbound sales machine, set up an outbound sales team, or take a hybrid approach.

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3 Ways to Make Customer Retention Your New Growth Strategy

Chargebee

When the economy suffers, acquisition-led models develop cracks in their systems. Thankfully, a solid retention game can help you step up to the growth challenge. Learn how.

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Nov 25- Customer Success Jobs 

SmartKarrot

Role: Customer Success Consultant Location: Remote, United States Organization: Phocas Software As a Customer Success Consultant, you will manage assigned accounts by developing and nurturing strong, positive, proactive relationships and understanding the customers’ business and technical needs. Be a Point of Contact for clients to document their business needs, and technical requirements and provide solutions.

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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Nov 24 – Customer Success Jobs 

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Hawke Media As a Director of Customer Success, you will establish a culture of high performance, accountability, and solutions-oriented thinking. Implement and uphold the CS quota for upsells and collaborate with BDEs to ensure that the opportunities identified by CS are actionable and have a high probability of closing.

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What are Net Dollar Retention, ARR Churn, and Revenue Churn?

SmartKarrot

Businesses across all sectors are grappling with instantaneous transformation. We all have witnessed or are still witnessing the changing business sensations, which have greatly impacted how business grows. There are massive global metamorphoses and challenges to compete with. And alliances must learn to hunt oscillations and acclimate accordingly to keep the business growing.

Churn 10