ProfitWell
AUGUST 28, 2019
Today, Nachman Lieser from Connectbooks asks a common question: How does discounting affect the growth of subscription companies? Our answer, however, might cause some controversy. Discounts are one of the worst tactics you can use to grow your business, because like a virus they’re a ticking time bomb for your growth. You probably won’t notice the effect at the outset, but the impact will be felt eventually.
Andreessen Horowitz
AUGUST 28, 2019
There might be no more beloved image of the American entrepreneurial spirit than that of neighborhood kids who open a sidewalk lemonade stand on a hot summer day.
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Intercom, Inc.
AUGUST 28, 2019
There are many reasons an organization seeks out customer feedback. A support team will want to know if they were helpful, while a product team might need help prioritizing what to build next. Customer feedback is of obvious benefit to product managers, customer service employees, analysts, marketers, and pretty much anybody in your organization. Despite this, a recent study found a full 42% of companies don’t survey their customers or collect feedback.
SaaStr
AUGUST 28, 2019
I remember the first time I lost a six figure customer. It was a surprise: They used the product every day, and constantly. They had done a case study for us. In fact, they were on our homepage. They renewed the contract and added additional seats. And then one day, we got a call. Our competitor had been there, on site. And convinced them they had a better solution for a few critical 10x features.
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Chargebee
AUGUST 28, 2019
We’re super excited to announce our latest Series D round of funding led by Steadview Capital. This brings the total funding round we’ve raised to date to almost $40M. Steadview’s focus on long-term investments aligned beautifully with our goal of building Chargebee as the essential infrastructure for every SaaS and Subscription business.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Nimble - Sales
AUGUST 28, 2019
First established in 2011, Content Marketing World is the world’s largest content marketing-focused conference. With so many attendees, CMWorld offers community members more opportunities than ever before to network and cultivate relationships with ambitious and accomplished content marketers. As such, we wanted to share some invaluable tips on how to network like a pro throughout […].
Andreessen Horowitz
AUGUST 28, 2019
The government wants to get onto the cloud! But how do they assess the levels of risk in adopting specific cloud products, and which “cloud service providers” (aka “CSPs”) to work with?
Sales Hacker
AUGUST 28, 2019
Sales coaching typically looks one of two ways… Micromanaging the rep’s every step. Letting them learn through trial by fire. But coaching salespeople into sales champions doesn’t happen in the extremes. And lucky for you, too much and never aren’t your only options when it comes to sales coaching. Because extremes — personally and professionally — can end in disaster.
Groove HQ
AUGUST 28, 2019
Customer satisfaction surveys color business insights by providing direct feedback from your most valuable resource. Using three questions as our guide, we’ll break down the essentials: What is a customer satisfaction survey? How do you write a customer satisfaction survey? How do you measure customer satisfaction? Early on in my career, I considered customer satisfaction […].
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Sales Hacker
AUGUST 28, 2019
You did it! You just hired a new Sales Development Representative ! He or she is 24 years old, with plenty of lead generation experience, is sharp, and is ready to crush it. Now what? Whether they are SDR hire #1 or #20, you need to get them up and running quickly and efficiently. It’s your responsibility to show them the ropes so they can start producing for your company.
InsightSquared
AUGUST 28, 2019
It is crucial to have a “clean” Salesforce instance, but it’s another daunting task to maintain it. Startups are built from the ground up and one of the major stepping stones is promoting an environment of accountability among your sales reps to properly input data and to follow sales best practices. If reps are not accurately updating opportunities properly (MANA, close dates, value, next step fields, etc) then the validity of your sales process diminishes.
CloseSaaS
AUGUST 28, 2019
You get to work in the morning. Your favorite CRM overflows with the names of people who signed up for your product recently. You can also see everyone who’ve been using it for a while. Sound familiar?
OpenView Labs
AUGUST 28, 2019
Management feedback can directly influence employee performance and engagement. A recent scientific study found that a supportive supervisor and feedback-driven environment lead to an increase in creative performance for employees. Beyond more inspired work, according to a report by Achievers , 72 percent of employees ranked employee recognition as having the greatest impact on their engagement levels in the workplace.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
ProfitWell
AUGUST 28, 2019
A look inside WeWork's controversial IPO. Today, we dive deep into WeWork’s IPO (and the backlash since), give you a sneak peek at tomorrow’s segment called Name Your Price, and go "behind the book" with Tien Tzuo’s Subscribed during our ProfitWell Book Club. Today's Top Subscription News. Care by Volvo Expands. Volvo announced on Monday it's expanding its controversial subscription program, Care By Volvo.
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