Andreessen Horowitz
DECEMBER 13, 2019
0/ Is there an Enterprise Margin Crisis? It’s not uncommon to see software startups with surprisingly low margins (30-40%). I believe there is a broader trend going on here, which I explore in this thread. 1/ While not all of … The post Is There an Enterprise Margin Crisis? appeared first on Andreessen Horowitz.
Chart Mogul
DECEMBER 13, 2019
Getting a new customer on board is a happy time for every sales team, but it’s not quite the end of the road. The final step is the sales to customer success handoff process that lays the foundation for retaining customers successfully. Customer Success (CS) professionals know that a client’s handoff from sales is a critical point of the customer journey.
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ChurnZero
DECEMBER 13, 2019
Q&A: New Manager’s Guide for a Customer Success Strategy Implementation. As a new Customer Success leader in your organization, you must figure out how you’ll measure success, keep your team happy and engaged, and secure stakeholder buy-in to champion your strategy in the new year. But, if you try to build all elements of Customer Success at once, you’ll end up with a recipe for mediocre outcomes.
SaaStr
DECEMBER 13, 2019
Q: What is the best sales advice you can give? I’m actually not that good at sales myself. But I have observed a lot of successful sales folks and leaders. Here’s my Simple Guide To Be In The Top 25% of Sales Reps: Sell a product you truly believe in. If you don’t, sell something else. You won’t go the extra mile if you don’t believe. Know the product cold.
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Groove HQ
DECEMBER 13, 2019
“Customer centric” isn’t a buzzword for Steve & Kate’s Camps. It’s a way of doing business. Every year, thousands of parents choose to send their kids to one of 38 day camp locations run by Steve & Kate’s Camps across the U.S. If you’re a parent sending your child to camp, you’re sure to have […]. The post A Customer Centric Approach: 5 Ways Steve & Kate’s Camps Earns ‘Customers for Life’ appeared first on Groove Blog.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
ProfitWell
DECEMBER 13, 2019
The goal in SaaS sales is not to convince your customer to buy your product there and then—it’s to win that customer over to your product for a lifetime. It’s a daunting challenge, requiring a thorough understanding of your customer’s needs and wants, and it requires a great deal more commitment on the part of the salesperson than a traditional product sale.
OpenView Labs
DECEMBER 13, 2019
The end of the year typically means content calendars are full of roundup articles and trends to look out for in the new year. We’ve published over 250 articles in 2019 and we’re proud to have contributors who provide our community with key insights and takeaways in the SaaS industry. 2019 was the year of the End User and the rise of Product Led Growth.
Chart Mogul
DECEMBER 13, 2019
Getting a new customer on board is a happy time for every sales team, but it’s not quite the end of the road. The final step is the sales to customer success handoff process that lays the foundation for retaining customers successfully. Customer Success (CS) professionals know that a client’s handoff from sales is a critical point of the customer journey.
SaaS Metrics
DECEMBER 13, 2019
Social media platforms play a critical role in the present world. Platforms such as Facebook, Instagram, Twitter, and others are growing in popularity with each passing day. And one platform that enjoys high popularity when it comes to video marketing is YouTube. People spend millions of hours every day watching videos on YouTube, making it one of the best marketing platforms.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
Zuora
DECEMBER 13, 2019
CES is just around the corner! Soon, we can look forward to a flurry of announcements about new connected devices: […]. The post Do Connected Devices Dream of Electric Sheep? appeared first on Zuora.
IT World
DECEMBER 13, 2019
Atlassian has introduced Atlassian Forge, a serverless cloud development platform designed to streamline enterprise cloud application deployments. Atlassian Forge is available in a private beta, with a waitlist now in effect. In elaborating on Forge, Atlassian said that developers of cloud-based applications have had to deal with building, hosting, and operating an independent web service, which itself means needing expertise in cloud architecture and management.
SaaStr
DECEMBER 13, 2019
Ep. 290: Yousuf Khan is a serial CIO, start-up and VC advisor. Most recently Yousuf was the CIO & VP of Customer Success @ Moveworks, the advanced AI built for enterprise providing automatic resolution of IT issues. During his time at the company, they raised over $108m from Lightspeed, ICONIQ, Kleiner, Sapphire, and Bain Capital. Pre Moveworks, Yousuf was CIO @ Pure Storage during their period of hypergrowth both as a private and public company.
Sales Hacker
DECEMBER 13, 2019
The post Sales Leaders: Aaron Ross’ Playbook to Re-Ignite Growth appeared first on Sales Hacker.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
InsightSquared
DECEMBER 13, 2019
It should come as no surprise that we have more information at our fingertips than ever before. Many of the prospects you are engaging with have researched you, your company, and the strengths and weaknesses before you have even exchanged your first “hellos”. . We have changed our selling methods over the years as our buyer has adapted, but one thing remains consistent throughout the sales process.
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