Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Download The Ultimate Modern Support Tech Stack guide. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Baremetrics

NOVEMBER 1, 2021

I like to say metrics of any sort are designed to answer one specific question about your business (I say this a lot , a lot a lot , maybe too often ), and you track them so that you like the answers. In this article, I go over 7 of the vanity metrics that you’ve probably been using and should stop using now. Table of Contents.

Payment Services 98

Payment Services Metrics Payments SaaS Payments 98

Neil Patel

MARCH 25, 2021

TikTok is a video sharing platform that allows users to create and share dynamic short-form (maximum of 60 seconds) videos. TikTok is the most-downloaded social app worldwide. Plus, integrations with Shopify and other strong eCommerce platforms have made it easy for brands to sell products directly on TikTok.

Payment Methods 141

Payment Methods Merchant Services Payments Social Media 141

Baremetrics

NOVEMBER 4, 2020

In the early days of running a software company, collecting payments was pretty straightforward. A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). Luckily, like most complex processes and tasks, it can be simplified. Think of it this way.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

Chart Mogul

APRIL 5, 2019

Do you know how much of your churn is due to failed payments? Our content program aims to create, curate, and make available resources that make it easier to grow a subscription business. Many SaaS and subscription businesses grapple with how to develop the right mechanisms in order retain customers and revenue.

Payment Methods 69

Payment Methods Payments Churn Subscription 69

FastSpring

JUNE 25, 2019

A challenge faced by all subscription-based businesses is figuring out a way to keep recurring payments flowing for their company. And since revenue is closely tied with business growth and wellbeing, any dip in recurring revenue is immediately felt throughout the entire organization.

Payment Methods 68

Payment Methods Payment Features Churn SaaS Payments 68

Baremetrics

AUGUST 18, 2021

Any online firm or business must deal with a large volume of complex data. Thanks to the many business intelligence solutions available, you may delegate these difficult jobs to them and receive accurate information to help you make the best decisions possible. It is a SaaS analytics platform. Table of Contents.

Payment Services 90

Payment Services Payments Revenue SaaS Payments 90

Baremetrics

AUGUST 6, 2021

Stripe is a payment processing company but is also used to create reports. Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category. Of course, media buzz alone shouldn’t convince you to use Stripe (or any other reporting and analytics platform).

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

Baremetrics

JULY 22, 2021

PayPal is a popular choice for online payment processing. The platform currently serves over 20 million active merchant accounts globally, and is a proven solution trusted by entrepreneurs for over twenty years. It offers detailed information about any subscribed monthly payments that are outstanding.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. This means that when a user types in words related to your business, your customized ad will be the first result they see— sometimes.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

Neil Patel

APRIL 2, 2021

As a marketer or app creator, you might not know where to start to drive app downloads. This includes how to use a sponsored ad campaign to get traffic directly to your app through major players like the Apple App Store and Google Play. That said, there are some methods you can use to tip the scales in your favor.

Payment Methods 107

Payment Methods Payment Solutions Advertising Mobile 107

Intercom, Inc.

MARCH 16, 2021

With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime. Download The Ultimate Guide to Conversational Support. Create a customer feedback loop.

Payment Methods 201

Payment Methods Payments Scale SaaS Payments 201

Baremetrics

JUNE 28, 2021

Accuracy is an issue when it comes to financial metrics. Keeping track of all of your different sources of income, and doing so to the extent where you can say “this is the correct MRR for the entire business”, is nearly impossible. Another major question is deciding which financial metrics are worth tracking for your business.

Metrics 59

Metrics Payment Services Payments Payment Methods 59

ProfitWell

JUNE 15, 2020

How are churn and new revenue trending over time? MRR gain is new revenue from either acquired customers or upgrades in a given month. MRR loss is churn, or lost revenue from cancellations or downgrades. Here are the main takeaways: Customers expect highly-personalized experiences and contextualized customer journeys.

Payment Methods 76

Payment Methods Merchant Services Payments Customer Lifetime Value 76

Baremetrics

OCTOBER 12, 2021

Check our own Baremetrics free trial here and start keeping track of your trial metrics. Use Baremetrics to monitor your business metrics. Inbound Leads vs. Outbound Leads Inbound Leads Inbound leads are prospects that initiate contact with your business through a specific marketing channel. Table of Contents.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

User Pilot

MARCH 5, 2024

To select the ideal tool for your needs, you must consider its features, ease of use, data visualization capabilities , integrations, and overall value for money. User behavior analytics tools are applications that track and analyze how users interact with your website or app. Will it scale well with your app or website?

Payment Solutions 52

Payment Solutions Payments SaaS Payments Payment Methods 52

Buffer Resources

MAY 17, 2023

Picture this: two popular influencers from different niches join forces to create engaging and exciting content, reaching millions of followers across platforms. In other words, it’s a partnership with another person or company to present a united front and communicate shared values or generate profit. The result?

Social Media 115

Social Media Payments Software Review Technical Review 115

Chart Mogul

DECEMBER 20, 2022

Product analytics, customer data or user feedback from your CRM, as well as revenue analytics, all play an essential role in understanding and growing your business. The team has also been working hard all year to bring you these and many other improvements to the ChartMogul platform. Let’s get to it. Try it out. .

Systems Review 52

Systems Review Payment Solutions Payments Azure 52

Baremetrics

SEPTEMBER 24, 2021

Equity financing is a method of capital raising via the selling of stock. Businesses grow money for a variety of reasons. By selling shares, a business essentially sells its ownership in exchange for cash. Sign up for the Baremetrics free trial , and start monitoring your subscription revenue accurately and easily.

Finance 98

Finance Venture Capital SaaS Payments Payments 98

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc.

Payment Methods 146

Payment Methods Merchant Services Payment Services Payments 146

BrightBack

FEBRUARY 6, 2020

The data underscores the differences in how companies that sell to consumers vs. businesses set their metrics and approach retention tactics. You can download the full report here. The times they are a-changin: 93% of subscription businesses view retention as being just as or more important than acquisition.

Retention 120

Retention Subscription Payment Features Payment Methods 120

Baremetrics

NOVEMBER 18, 2021

Use Baremetrics to monitor your app’s revenue 7. 10 business tips for Shopify app developers I’m going to walk you through some of the top-level ideas that can make micro-SaaS development a little bit more manageable. Often, the right pricing model can not only get you more customers, but more revenue per customer, as well.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

ProfitWell

MAY 15, 2020

There are many different cloud-based models for storing data, but this article is focused directly on SaaS. SaaS is typically a downloadable application that users can use when connected to the internet. Implementation typically only involves registering and either downloading an internet extension or the application to your computer.

SaaS Payments 75

SaaS Payments Payment Services Payment Solutions Payments 75

Sales Hacker

JULY 18, 2022

This email also includes the first few steps outlining what they should do first: book a demo with the team, have a click around, download anything additional, and ask questions. Personalize campaigns further than mail merge. Personalize outreach content based on industry, individual use cases, necessary features, team size, etc.

Payment Services 77

Payment Services Churn Payment Methods Payment Solutions 77

Baremetrics

JULY 20, 2021

By following this process and using a tool like Baremetrics , you’ll generate more revenue and outdo your competitors in the process. Together with realistic and defined goals, you should have some clear metrics to track your progress as well. Table of Contents. Define your ideal buyer persona 2. Study your competition 4.

SaaS Payments 105

SaaS Payments Payment Services Marketing Payment Solutions 105

FastSpring

FEBRUARY 6, 2019

Just remember to periodically revisit your pricing strategy to ensure that you are optimizing your prices to keep up with your business as you grow. Cell phone and cable companies are famous for tacking on extra fees—helping to earn them the distinction as one of the industries with poor customer satisfaction and customer service score.

Payment Features 75

Payment Features Payment Solutions Subscription Pricing 75

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. Product: Broaden the use cases for your product and look for ways to more seamlessly integrate into the user’s workflow. Explore Untapped Revenue Streams.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Chargify

OCTOBER 4, 2017

It provides metrics month-over-month on critical data such as the number of customers, revenue, and lifetime client value.”. For companies who build their own billing integration, they ultimately invest substantial resources in ongoing development work and an arsenal of various third party tools to keep up with their growing needs.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

The Angel VC

MARCH 23, 2016

. ;-) I'd recommend that you read this post first since it includes some important notes, but if you prefer to check out the template right away click here to download the Excel sheet. The "Revenues" line shows your end-of-month MRR for the respective month. Revenues" tab The model assumes that you have three pricing tiers.

SaaS Payments 217

SaaS Payments Headcount SaaS Payment Methods 217

Baremetrics

JULY 28, 2021

As a business, you will have internal data. For any SaaS/online business, it is likely to have far more data on something like how often your customers visit and use your product/services. All the data that you collect without any process is called raw data. Let’s first understand the basic concept of data enrichment.

Data 52

Data SaaS Payments Payment Methods Payment Services 52

FastSpring

MARCH 3, 2023

Send invoices and/or payment notifications. View reports on the key performance indicators that drive revenue. Plus, FastSpring has comprehensive solutions for the entire payment lifecycle including: Localized checkout (i.e., This can cause some prospects to get cold feet and not finish the signup process.

Payment Services 124

Payment Services Payment Features Merchant Services Payments 124

FastSpring

MARCH 15, 2023

Payment processing. Payment reconciliation. Payment reminders. For example, many accounting software offer a way to collect payments, however, it’s typically only for United States payments, not international payments. Global payment processing. Sending invoices and payment reminders.

Payment Solutions 78

Payment Solutions Payment Methods Payment Services Merchant Services 78

ProfitWell

JULY 8, 2020

Downloadable software A more common delivery method for software in the modern era, downloadable software, has a different set of tax rules in some localities than its physical media counterpart. In this case, the user has not downloaded or otherwise installed any software on their computer.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods SaaS 52

ProfitWell

SEPTEMBER 4, 2019

In case you missed it: This fall we are rolling out ProfitWell Benchmarks, integrating with Chargify and ReCharge, launching the first-ever media network dedicated solely to the subscription economy, a show called Recur Now (daily subscription news), and the ProfitWell mobile app. ReCharge and Chargify Integration. Both available now.

Payment Solutions 40

Payment Solutions Payment Methods Payments Benchmarks 40

Chart Mogul

DECEMBER 19, 2017

We kicked off 2017 by announcing our integration with GoCardless. This allowed GoCardless customers to import their billing data to ChartMogul and start analyzing customers and revenue. On our blog we also explored the topic of moving up market in SaaS and how businesses might tackle this without losing their soul.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business.

Payment Methods 65

Payment Methods Merchant Services Payment Services Outsourcing Services 65

SaaStr

NOVEMBER 7, 2019

How can a simple offering be transformed into its own platform? Renaud Visage, Co-Founder of Eventbrite, and Romain Huet, Head of Developer Relations at Stripe, know what it takes to effectively evolve your offering into a platform without losing what made offering appealing in the first place. Want to see more content like this?

Payments 126

Payments Merchant Services Payment Solutions Payment Services 126