Sales Enablement, SaaS and Growth

MARCH 23, 2020

OKRs were first developed by Andy Grove, former CEO of Intel, and they consist of a clearly defined goal (objective) and measures to track achievement of that goal (key results). Operational efficiency. Horizons Framework Another innovation model is the Horizons Framework developed by McKinsey. Source: ThinkGrowth 2.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

InsightSquared

MARCH 8, 2021

I transitioned from education to software in 2008, and I have held roles in everything from project management to sales. Today, I direct Field Enablement for the sales organization. Instead, companies must understand how bias shows up in the workplace (hiring, promotions, day-to-day interactions, meeting dynamics, etc.)

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

BetterCloud

MARCH 9, 2022

For every new SaaS app that gets added to IT environments that likely have 110 or more already , already-lean IT teams must find the time to provision new accounts, manage licenses, and ensure the app doesn’t pose any security risks. To orchestrate zero-touch workflows, a SaaS management platform like BetterCloud is needed.

Sales Hiring 52

Sales Hiring Software Review compliance Onboarding 52

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. These companies can scale really efficiently. This episode is sponsored by Linode. .”

Payment Solutions 150

Payment Solutions Pricing Payments Payment Services 150

Kellblog

MARCH 11, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. ARR < $25K), use a low-touch sales model, and focus on the small and medium business market [1]. We had a pretty formulaic sales cycle, from discovery to demo to proposal.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

ChurnZero

JUNE 12, 2020

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

OPEXEngine

DECEMBER 23, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by the following set of beliefs. ARR < $25K), use a low-touch sales model and focus on the small and medium business market [1]. We had a pretty formulaic sales cycle, from discovery to demo to proposal.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Line manage the team, cultivate a positive team culture, hold regular 1-on-1 meetings and team gatherings, and make sure that decisions, plans, and goals are communicated and that problems are promptly fixed.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SmartKarrot

JANUARY 3, 2023

Hire, lead, manage and mentor Onboarding and implementation Success teams within the Customer Success organization. Manage a direct team of 2 people and be a leader, mentor, and coach. Exceed sales and Net Promoter Score/client satisfaction targets. Internal and external key stakeholder management.

Outsourcing Services 19

Outsourcing Services Customer Success Outsourced Development Scale 19

SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met.

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Scale 10

SmartKarrot

JULY 12, 2021

As a Director of Customer Success, you will determine the strategic and tactical customer service direction of the Customer Success team to ensure the achievement of corporate goals related to account retention, revenue growth through customer renewals and customer satisfaction.

Technical Advisors 10

Technical Advisors Customer Success Sales Hiring Operational efficiency. 10

SaaStr

MARCH 17, 2021

Managing the Quote-to-Cash process can be complex, since it covers the entire sales cycle, software licensing fulfillment, and revenue recognition, and it’s typically spread across many applications. Through every sales cycle, there’s a need to share information from sales, accounting, customer success, and other teams.

Scale 298

Scale Sales Hiring Technical Review Marketplace as a Service 298

SaaStr

MARCH 15, 2024

His first company was Personify and he went on to be a VP of Developer Relations at Salesforce, then hire number 11 at Dropbox, CEO at Heroku, and an investor and on many boards before landing as the current CEO at Vimeo. How Does Vimeo Handle Long-Tail PLG vs. a Very Sales-Led Motion? This is how Adam ended up at Vimeo.

AI Search 236

AI Search SaaS Advertising Sales Hiring 236

SmartKarrot

APRIL 28, 2021

Partner with Marketing, Customer Care, Sales, and Product Management to create a great customer experience in all stages of the lifecycle and drive positive NPS, retention, and account growth. Provide continual evaluation of methods to improve operations, efficiency, and service to both internal and external customers.

Customer Success 10

Customer Success Underperforming Technical Team Payment Services Payment Methods 10

Sales Hacker

MARCH 5, 2019

Last year, we started a new Sales Hacker tradition: the Top 50 Awards. Most other sales awards end up going to the most popular influencer. The Sales Hacker Top 50 is different. These awards go to practitioners: people who not only did a fantastic job, but also elevated the sales profession through their actions last year.

Sales Hiring 108

Sales Hiring Scale Sales Leadership 108

Sales Hacker

MARCH 5, 2019

Last year, we started a new Sales Hacker tradition: the Top 50 Awards. Most other sales awards end up going to the most popular influencer. The Sales Hacker Top 50 is different. These awards go to practitioners: people who not only did a fantastic job, but also elevated the sales profession through their behavior in 2018.

Sales Hiring 75

Sales Hiring Scale Sales Leadership 75

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. In developing their solution, Affectiva has analyzed more than 7.5 Founders: Alon Shemesh, Liron Damri, Michael Reitblat.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SmartKarrot

OCTOBER 27, 2020

Operational efficiency. Prospects with third party validation of products tend to believe more easily and move through the sales funnel much faster. After arriving at all this information, you must hire the right candidates for the roles of customer success manager, director of customer success, or even a Chief customer officer.

Customer Success 10

Customer Success Scale Traceability Sales Hiring 10

SaaStock

MARCH 20, 2019

Thanks to them, merchants can make more successful sales and win happy customers. Toast ’s all-in-one point-of-sale (POS) and restaurant management platform helps power and grow restaurants. In developing their solution, Affectiva has analyzed more than 7.5 Founders: Alon Shemesh, Liron Damri, Michael Reitblat.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Hull

JULY 25, 2019

Criteria is a technology company dedicated to changing the way employers find and hire great talent. Mark Pachulski, Sales Development Manager. Introduction of account-based selling thanks to an accurate, real-time and centralized view of each account made readily available for SDRs. Results Summary.

Technical Review 40

Technical Review Underperforming Technical Team Systems Review Sales Hiring 40

Sales Hacker

NOVEMBER 10, 2020

Subscribe to the Sales Hacker Podcast. If RFPs are slowing down your sales team, you need to check out Loopio. The platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, previously, absolutely unthinkable.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

Point Nine Land

APRIL 21, 2021

There are many posts out there explaining how startup co-founders should “land the first sales, then hire the first 2 sales and when to hire a VP sales”. But, in my experience, there’s very little written about what is the equivalent for Product Management. Are you done with product management?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52

ChurnZero

JANUARY 13, 2023

As more mundane tasks are automated by machine learning and AI, people have increasingly more time to devote to developing relationships with customers. These technologies are at an early stage of development but maturing quickly, and the sky’s the limit on what it can do. Joel Passen , co-founder, Sturdy. AI is real and it works.

Trends 98

Trends Customer Success Sales Hiring Scale 98