Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. For example, the breakdown of old hardware, human errors, or malware can cause a hindrance to payments.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

yoursales

JANUARY 29, 2021

It'll track any Google-based Sales Professional's efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they've called back. Capsule CRM - The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management. Sales Stack Graveyard.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

FastSpring

JUNE 19, 2019

A lot of the findings are expected (there are more internet users than ever, and we’re becoming more obsessed with social media and ecommerce). We’re Personalizing Customer Experiences More Than Ever Before. But for those who have a smartphone, nearly a quarter are “almost constantly” online.

Payment Methods 84

Payment Methods Trends Payments Payment Services 84

Buffer Resources

AUGUST 16, 2023

Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 Google and Apple payments make up 2.5% and Pendo for customer communication and engagement. Retreats Our travel budget includes all costs involved in team gatherings like retreats and meetups.

Merchant Services 82

Merchant Services Payment Services Payment Features Payments 82

Tom Tunguz

OCTOBER 31, 2013

Quietly mentioned in yesterday’s press conference about Google’s Android update is a new feature that will change the way people use their mobile phones, search deep-linking. Or a recipe search will bring you to the result directly inside of the AllRecipes app — rather than the mediocre mobile website. Kayak and Orbitz.

Payment Methods 100

Payment Methods Payment Solutions Payments Application Development 100

yoursales

DECEMBER 23, 2019

It seems like for some of the companies with little development it becomes increasingly easy to win clients and then just keep their too chugging along until eventually clients leave for something better. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

yoursales

DECEMBER 23, 2019

It seems like for some of the companies with little development it becomes increasingly easy to win clients and then just keep their too chugging along until eventually clients leave for something better. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Casey Accidental

DECEMBER 11, 2023

This is part three in a series of posts related to some presentations I did for the TCV Engage Summit. The Summit gathered ~40 CPOs and product leaders to chat through topics centered around product development and product-led growth. In Reforge terms, we call this new product expansion. I have written more about platforms here.

Payments 113

Payments Scale Payment Solutions Technical Review 113

Incredo

NOVEMBER 1, 2019

Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. The same goes for the website, customer support, and user onboarding. Focus: Product and Customer Journey. Focus: Customer Onboarding and Face-to-Face Conversion.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Sales Hacker

JUNE 7, 2021

Customer business challenges/opportunities: Issues that customers face or opportunities to improve the way they do things that can motivate prospects to engage. Knowledge and flexibility to engage prospects. Most organizations develop a set of qualification questions for salespeople to use. Market insights and topics.

Sales Recruiting 108

Sales Recruiting Payment Services Payment Methods Sales 108

Neil Patel

AUGUST 27, 2021

Substack provides a way to build an email marketing list, write newsletters, charge subscribers, and manage payments. Using a free Substack newsletter is a great way to grow your brand , develop your voice, and build a name for yourself. Don’t use Substack in a vacuum; pair it with a website. Substack Competitors.

Payment Methods 137

Payment Methods Payments Social Media Payment Services 137

Sales Hacker

SEPTEMBER 16, 2019

Instead of selling face-to-face, inside sales utilizes all the communication tools that modern salespeople have at their disposal: Phone. It may be done over the phone, Skype, email, web conference…. Outside sales is the sales of products and services through in-person, face-to-face interactions. CRM platforms. And much more.

Sales Hiring 81

Sales Hiring Scale Sales Recruiting Payment Methods 81

yoursales

DECEMBER 12, 2018

It’ll track any Google-based Sales Professional’s efforts across email, calendar, and phone, and share interaction clients have had with emails, websites, or when they’ve called back. Capsule CRM – The smart simple online CRM. SugarCRM – CRM Software & Online Customer Relationship Management.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

Sales Hacker

MAY 9, 2019

Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. This is what the person would be paid annually and it has two elements; a base salary and a sales incentive held against sales, also known as variable pay.

Compensation 103

Compensation Sales Hiring Development Team Review Sales Recruiting 103

SaaStr

JUNE 16, 2020

Adnan Chaudhry, SVP of Sales at Salesforce then provides actionable takeaways on how to refocus your sales teams, engage with customers, adjust your sales comp, and how you can properly forecast in today’s new landscape. Matt Garratt: And to dive into that a little bit more, we asked our companies about travel.

Sales Hiring 158

Sales Hiring Scale SaaS Payments Payment Services 158

Sixteen Ventures

DECEMBER 31, 2019

I’ve been lucky enough to not only be a part of that evolution, but through my blood, sweat, tears, and travel, I’ve been driving that evolution. How to Develop a Customer Success Strategy. The Role of Customer Success in… Customer Development. Sales Process Engagement. Initial Engagement (Activation).

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

OpenView Labs

JANUARY 25, 2021

He had also developed skills with back-end code, databases, and interface design. He hasn’t really done any marketing, relying instead on word of mouth and low-key viral elements within the experience like the branded URL and a “Made with Carrd” link that appears in each free website footer. Combine a great idea with some viral growth.

Payment Methods 109

Payment Methods SaaS Payments Scale 109

OPEXEngine

JUNE 9, 2020

To help accelerate your business you must embrace that in the post-COVID world, your customers will be much more willing to accept remote delivery of services that were traditionally delivered in person. You will need to find the right balance but expect to see a significant shift to remotely delivered consulting engagements.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

Subscription Flow

NOVEMBER 17, 2023

The development and product teams will be skilled at crafting flawless product demonstrations. We also need to mention that customers can choose to travel in different ways. Different subscription plans , billing cycles, payment options, and discounts can all be set up and managed by them.

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

ProfitWell

NOVEMBER 27, 2019

If your business sends emails containing coupon codes, vouchers, booking confirmations, tickets for travel or events, or any content that requires a print-out (which is undeniably an effort amped up this time of year) you should consider tracking your print-per-open rate. It’s called the State of Email Engagement. Extreme Couponing.

Technical Advisors 40

Technical Advisors Payment Solutions Payment Methods Payment Services 40

OpenView Labs

MAY 29, 2020

The current recession devastated a few industries, like hospitality and travel, virtually overnight. Don’t do this via a survey; actually talk to them via Zoom or a phone call. He didn’t charge me but asked that I write an online review instead. Reduce upfront/adoption costs and offer flexible payment terms. Smart guy.

Payment Methods 54

Payment Methods Marketing Sales Hiring Advertising 54

SaaStr

JUNE 19, 2020

There was a blog post that I wrote a couple of years ago where I try to answer that question, what it takes to raise capital in SaaS on the literal back of a napkin, and it kind of developed a life of its own. What about pipeline development, sales cycles, pricing, payment terms, other changes in customer behavior or user behavior?

Development Team Review 155

Development Team Review Software Review Management SaaS Payments 155

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I think on the plus side, coming into a firm like JPMorgan, we were a 200 person company when we were acquired. The day that acquisition closed, we became a 250,000 person company. Bill Clerico : Yeah.

Payment Services 135

Payment Services Merchant Services Payment Solutions Payments 135

SmartKarrot

JANUARY 20, 2022

These fast-growing SaaS companies are developing technology to alter how the business, energy, healthcare, and transportation sectors operate. TransferWise, a well-known FinTech company in the UK, is an online money transfer service that allows users to send and receive money abroad. Duffel targets digital travel agencies.

Merchant Services 10

Merchant Services SaaS Payments Payment Methods Payment Solutions 10

Backlinkfy

NOVEMBER 19, 2018

For many business professionals today, working means traveling on behalf of their company. With employees on the go, laptops become the online connection to the main office. With a centralized system, workers become fully engaged with colleagues and supervisors. Some people have a desk in their office.

Mobile 40

Mobile Payment Solutions Payment Methods Business 40

Sales Hacker

MARCH 30, 2021

Guided selling and engagement. Developing A Winning Sales Team [16:24]. Today’s sponsor is Outreach , the number one sales engagement platform. Outreach revolutionizes customer engagement by moving away from solid conversations to a streamlined and customer-centric journey. How Revenue Grid enables smarter selling.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

SaaStr

DECEMBER 17, 2019

Companies that have access to more accurate financial data have the ability to develop seamless exchanges of information, providing consumers with improved ways to manage their finances. Ari : Millions of dollars in lawsuits as an eight person company and you need them to give you an amount of money that’s roughly equal to that.

Payments 146

Payments SaaS Payments Banking Underperforming Technical Team 146

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. Yeah, I’m a product person by training and so we had had a lot of experience building SaaS and vertical products. David Schmaier: Sure.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

SaaStr

MAY 27, 2020

Whatever it is, the way you tell your story online can make all the difference. So the ability for people to store oil doesn’t exist. I’ll give you an example in your personal life. Executives at companies are told, engage with startups, launch new initiatives, be first to market. FULL TRANSCRIPT BELOW.

Technical Review 191

Technical Review Payment Services Payment Methods Development Team Review 191

Sales Hacker

AUGUST 7, 2020

Sales Development. Career Development. Digital Sales and Development Manager. Manager, Business Development. Empowering Sales Development. Manager Strategic Partner Development for the Americas. Director of Public Relations and Business Development. Sales Development. Leadership. Sales Growth.

VP of Engineering 121

VP of Engineering Sales Recruiting Sales Hiring Payment Services 121

SaaStr

OCTOBER 4, 2019

As for Jeppe, prior to founding Pleo he was the CEO @ Nodes, a design and development house that worked with brands including Loreal, BMW and Lego. How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? We also tap into the more payment ecosystem, and we have ways of earning money there.

Scale 119

Scale SaaS Payments SMB Sales Hiring 119

ChurnZero

APRIL 27, 2021

Companies that grow rapidly often have shorter sales cycles, can leverage a high velocity inside sales model that does not require travel, expensive meals, and golf to close a sale. Meaningful inbound leads, even at this early stage, are often a sign that the market is hungry for the product offering.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Sales Hacker

SEPTEMBER 15, 2020

Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend. Sam Jacobs: Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend. Serving youth sports while social distancing [25:57].

Leadership 63

Leadership Payments Scale Payment Methods 63

SaaStr

JULY 8, 2020

Personally, our team has been holding back a little bit. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Look, okay, let’s say half your business sells to eCommerce, but 20% sells to live events. Are you more excited about eCommerce?

Investment 158

Investment Technical Review Part-Time VPE Development Team Review 158

SmartKarrot

AUGUST 6, 2020

Below, we discuss what to emphasize while developing a relevant customer experience strategy. Developing a good customer experience strategy has everything to do with how you address your clients. Further, their exceptional knowledge base and forums, and regularly-intervened email and phone support speak volumes.

Payment Methods 10

Payment Methods SaaS Payments Business Payments 10

SmartKarrot

JANUARY 25, 2022

BugHerd provides top-notch services for bug tracking and website feedback. Employers can personalize a white-labeled training portal by integrating courses from the marketplace or build an alternative course using business content. Linius Technology helps businesses create hyper-personalized video experiences for their audience.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

SmartKarrot

APRIL 20, 2022

Better personalization. Customers tend to spend more on a brand/ product that provides personalized services. And with the customer insights from loyalty programs, businesses can build a personalized approach. Celebrity Cruises is a well-known luxury brand that gets most of its sales via travel agents. Challenges.

B2B 11

B2B Scale Payment Methods Payment Services 11