Buffer Resources

SEPTEMBER 11, 2023

I’ve never created LinkedIn content with the “goal” of lead generation or immediate-term sales. Another cool example I really like is Tito Bohrt — he stands out with the pseudo, “ Sales Mad Scientist ” — which demonstrates confidence and a unique identity online.

Sales Recruiting 52

Sales Recruiting Sales Hiring Scale Social Media 52

Sales Hacker

MARCH 12, 2020

Like most things in life, hiring sales talent is a matter of timing. Especially since the best candidates with strong sales skills are usually snatched up within 10 days. That’s why it’s critical to overcome indecision and move quickly when recruiting sales talent. Is it unrealistic sales quotas?

Sales Hiring 76

Sales Hiring Sales Recruiting Compensation Underperforming Technical Team 76

SaaStr

JULY 9, 2019

Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. So you can see how technology’s starting to play a very important role in development of Africa. I’m from South Africa.

Scale 159

Scale Sales Recruiting Scaling SaaS Payments 159

SaaStr

MARCH 24, 2020

Nothing matters but recruiting and using your personal network. Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. Sam Blond | Chief Sales Officer @ Brex. I’m doing The Playbook To Recruiting Your Sales Team.

Sales Recruiting 127

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 127

Valuize Consulting

DECEMBER 7, 2021

Stephen is a Customer Success Executive in the SaaS industry, specializing in customer renewals and relationships, with 20+ years of organizational development experience. Is it going to come from the Sales and Marketing budget, or General Administrative budget? leverage Training & Development.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

Unbounce

OCTOBER 18, 2021

Sounds like a big opportunity for talent-starved companies to recruit, right? Then we’re not even mentioning an increasingly competitive continuing education industry —an added challenge since allWomen only speaks to about half of potential students as their competitors do. But a great story doesn’t mean success is easy for the team.

Artificial Intelligence 136

Artificial Intelligence Marketing Scale Sales Recruiting 136

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud.

Customer Success 76

Customer Success Sales Recruiting Sales Hiring Scale 76

SaaStr

NOVEMBER 6, 2019

Customers Are Initially Interested in Education, Not Your Product. One of the realities you’ll have to embrace in category creation is imperative to educate the market through your various marketing channels. What’s a sample job description that I can use to recruit talent? How can I convince my CEO that CATEGORY X is important?

Scale 108

Scale Sales Recruiting Marketplace as a Service Forecasting 108

SaaStr

MAY 8, 2020

Prior to Work-Bench, Jessica was a Learning and Development Manager at Cisco Systems, where she worked with the Engineering organization on Agile transformation, innovation and culture. Where does Jessica find managers and founders do pipe reviews wrong? How should sales teams and CS respond to requests for discounts?

Sales Recruiting 175

Sales Recruiting Technical Review Sales Hiring Outsourced Development 175

Sales Hacker

JULY 24, 2019

It’s a problem in sales too. According to the 2019 State of Sales Performance survey , 73% of teams polled said that less than half of their team were women. Companies and sales teams are missing out on the benefits that diversity brings. Women Sales Pros. Women in Sales. Utah Women in Sales. Gals and SALS.

Sales Hiring 74

Sales Hiring Sales Recruiting Revenue Sales 74

SmartKarrot

SEPTEMBER 9, 2022

Own the overall success of the CS function through leadership, KPIs, systems, tools, and processes. Recruit experienced Customer Success Managers, defining the appropriate functional vs. technical profile needed for the customer vertical. Work closely with Account Managers to drive customer renewals.

Sales Recruiting 19

Sales Recruiting Customer Success Technical Review Scale 19

Totango

JANUARY 22, 2018

With more than 20 years in customer-focused leadership and management, Krista is an innovative leader passionate about engaging customers and creating excellence in customer experience across industries. Manager, Partner & Customer Experience. Dante is the Manager of Partner & Customer Experience at Google Cloud.

Customer Success 48

Customer Success Sales Recruiting Sales Hiring Scale 48

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Since then, you’ve spent over 12 years in post-sales leadership. Dee: Fantastic.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Sales Hacker

SEPTEMBER 23, 2019

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. If you missed episode 75, check it out here: 3-Layer Approach to Stage-Appropriate Leadership w/ Jason Holmes. What You’ll Learn.

VP of Engineering 52

VP of Engineering Sales Recruiting Sales Hiring Scale 52

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings.

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SmartKarrot

NOVEMBER 8, 2022

Role: Director of Customer Success Location: London, England, United Kingdom (Hybrid) Organization: Law Business Research As a Director of Customer Success, you will develop the people, process, and tooling needed to drive meaningful outcomes in the division (GRR, NRR, renewals, customer health, customer advocacy). Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Benchmarks 19

SmartKarrot

JUNE 22, 2022

Role: VP, Customer Success Location: Pleasant Grove, UT, US (Hybrid) Organization: Whistic As a VP of Customer Success, you will develop and execute a strategic roadmap for the customer success organization. Identify key opportunities to improve the Whistic customer journey by developing and executing on customer programs.

Customer Success 19

Customer Success Sales Recruiting Technical Review Technical Support 19

ChurnZero

DECEMBER 18, 2020

Stay tuned: The full Customer Success Leadership Study report with more key findings and recommendations for Customer Success leaders will be available in the beginning of January 2021. For me, it’s adoption, which hopefully could be a joint leadership between product and Customer Success. Finish the feature. How was it marketed?

Customer Success 87

Customer Success Sales Recruiting Finance Sales Hiring 87

Sales Hacker

MARCH 11, 2019

This week on the Sales Hacker podcast, we talk to Sales Hacker founder and VP of Marketing at Outreach , Max Altschuler. If you missed episode 47, check it out here: PODCAST 47: Key Qualities of great Sales Leadership w/ Dan Fougere. Why Sales Engagement as a category is here to stay. What You’ll Learn.

Scale 57

Scale Engagement Sales Recruiting Technical Advisors 57

SmartKarrot

APRIL 8, 2022

Develop a scalable elegant and innovative customer success playbook that sets clients up for success and maximizes the value of BetterUp Care offerings. Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Location: Remote, San Francisco, CA, US.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Outsourced Development 19

SaaStr

APRIL 23, 2019

It was, kind of, like a developer friend who had a startup, so they saw their transactions on the terminal. It took probably six months developing all the back, and infrastructure, KYC, AML, and all the regulatory requirements to be able to issue a card in five minutes. So, it was 15 months between idea, and actually launching.

Sales Hiring 151

Sales Hiring Sales Recruiting Scale Payment Methods 151

SmartKarrot

DECEMBER 1, 2022

Role: Head of Customer Success Location: Remote, United States Organization: GoodTime.io As a Head of Customer Success, you will set the vision and develop strategic goals for the department, based on a substantial understanding of modern creative workflows, working with leadership to set and track department goals and metrics.

Customer Success 19

Customer Success Sales Recruiting Systems Review Software Review 19

SmartKarrot

FEBRUARY 15, 2023

First-level support for accounts that are owned. Develop, train, and coach the squad while maintaining team rhythm. A varied set of remote-first employees should be recruited, trained, and given opportunity for ongoing growth and professional development. diligently keep track of every CS tool action.

Technical Review 19

Technical Review Customer Success Development Team Review Systems Review 19

SmartKarrot

MAY 5, 2023

Create and implement strategies, action plans, and playbooks to enhance customer satisfaction, boost customer retention, and facilitate account expansion. Recruit, educate, inspire, and offer guidance to a group of customer success managers. Within 90 days, interact with and assume leadership of 50 accounts.

Customer Success 19

Customer Success Sales Recruiting Scale Technical Review 19

Sales Hacker

AUGUST 11, 2020

This week on the Sales Hacker podcast, we speak with Wes Ulysse , Head of Sales, North America at Red Points, a SaaS company that’s leveraging AI and machine learning to protect brands’ online intellectual property. Wes started his professional career as an accountant for the New York City Ballet. We’re on iTunes.

Sales Hiring 118

Sales Hiring Scale Artificial Intelligence Sales Recruiting 118

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

Sales Hiring 192

Sales Hiring Sales Recruiting Scale Technical Advisors 192

SmartKarrot

DECEMBER 10, 2021

Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

SmartKarrot

FEBRUARY 4, 2021

Develop and implement tailored and proactive customer programs that provide continued value to the customer and drive long-term account growth. Define and develop metrics and dashboards to provide visibility and actionable insights to internal teams and leadership. Identify, recruit, and onboard high potential partners.

Sales Recruiting 10

Sales Recruiting Customer Success Technical Review SMB 10

SmartKarrot

OCTOBER 7, 2021

Develop and implement a framework to proactively identify risks and minimize customer churn. Coach CSMs to deepen their customer expertise, be change management partners within their accounts, and accelerate transformation within our customers’ businesses. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Scale User Experience 19

SmartKarrot

OCTOBER 28, 2021

Build relationships with internal teams to develop and implement plans that provide increased value to the business. Work cross-functionally with Marketing, Implementations, Product, and Engineering teams to develop innovative approaches driving positive business outcomes with Enterprise Customers. Cross-sell and up-sell opportunities.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Data Analysis 19

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

JUNE 14, 2021

Role: Director of Customer Success Location: Tampa, FL, US Organization: Vector Solutions As a Director of Customer Success, you will drive the service strategy and accountable for performance and customer satisfaction. Develop and implement effective strategies for ensuring client engagement and adoption.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Finance 10

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SmartKarrot

JUNE 28, 2021

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Own 50+ strategic accounts including large universities, health systems and national nonprofit organizations.

Customer Success 10

Customer Success Sales Recruiting Scale Leadership 10

SmartKarrot

JULY 8, 2021

Partner with Sales to drive upsell opportunities. Build a world-class CSM team and develop the next generation of Weave Leadership. Manage customer escalations. Provide visionary leadership which enables the CSM function to scale. Drive operational excellence resulting in employee and customer satisfaction.

Customer Success 10

Customer Success Sales Recruiting Scale Leadership 10

SmartKarrot

JUNE 16, 2021

Role: Customer Success Director Location: Waltham, MA, US Organization: Evolv Technology As a Customer Success Director, you will attract, hire, coach, and retain the highest quality customer success managers. Identify expansion opportunities and partner with sales to successfully close such opportunities. Establish and manage?relationships

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Technical Review 10

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 194

Part-Time VPE Scale Sales Recruiting Sales Hiring 194