OPEXEngine

MARCH 15, 2022

In the first 10 years of the SaaS industry, US SaaS companies didn’t need to go overseas to build highly valuable companies. But that dynamic has changed in lockstep with the growth of the SaaS market. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Source: OPEXEngine. Market Dynamics.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

AUGUST 12, 2022

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. Colin here, CEO of a startup, B2B SaaS, and raising a seed round right now. Take the meeting.

Scale 196

Scale SaaS Payments Scaling SaaS 196

SaaStr

AUGUST 9, 2019

In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * Why does Vikas believe that a wave of SaaS incumbents are about to be displaced or disrupted? Why is it so crucial to invest in enablement in the early days? What is a good payback period? *

SaaS Payments 130

SaaS Payments Cloud Technical Review Scale 130

SaaStr

NOVEMBER 7, 2019

Romain Huet : See how you can turn like a SaaS business, or a core product you have and make it a very successful developer platform. What would be your definition? In its most basic definition, I think that’s what we at Eventbrite benefited from the most. Right, Renaud? What do you have in mind?

Payments 119

Payments Merchant Services Payment Solutions Payment Services 119

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

SaaStr

DECEMBER 17, 2019

This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. That’s pre-Plaid.

Payments 146

Payments SaaS Payments Banking Underperforming Technical Team 146

OPEXEngine

JANUARY 14, 2020

The typical SaaS company grows faster, loses more money, and has a higher valuations than product sale companies. Public SaaS Companies. -8%. High-growth SaaS companies are often unprofitable. However, many unprofitable SaaS companies are cash flow positive because of the upfront SaaS payments by B2B clients.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

Sales Hacker

MARCH 2, 2020

Strategy and Process. Sales Enablement. The Sales Enablement Playbook. Enablement Mastery. Blueprints for a SaaS Sales Organization. Wooden on Leadership. Applying a sales methodology to your selling gives you a tried and true advantage, and enables you to plan your work and work your plan.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

DECEMBER 13, 2019

So tell me how did you make your way from the wonderful coast of the UK into the world of SaaS and come to now be one of the leading CIOs in the really rising mega wave of enterprise SaaS? Definitely working on it. Yousuf Khan: Well, it’s definitely evolved over time. It’s definitely increased over time.

Technical Advisors 158

Technical Advisors Scale Technical Review Payment Solutions 158

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. What is the process to do it efficiently? Loving our podcast content? How does Krish think about purely serving the SMB market?

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

JULY 9, 2019

More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there.

Scale 159

Scale Sales Recruiting Scaling SaaS Payments 159

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. There’s a lot of services. This episode is sponsored by Linode. Actually, two.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. While proliferation seems to be slowing, the list is most definitely not shrinking. Leadership matters.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

ProfitWell

AUGUST 13, 2020

But first, the B2B SaaS index. This book is an invaluable read for those building a company or in a leadership position. And how to be vulnerable in a leadership role. Ben also created the Cultural Leadership Fund , connecting the greatest cultural leaders to advance more African Americans into technology. The takeaways.

Payments 52

Payments SaaS Payments Payment Methods Underperforming Technical Team 52

Sales Hacker

MARCH 30, 2021

Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. They’ve built a new process of guided selling, which Neil discusses during the show. They’ve built a new process of guided selling, which Neil discusses during the show.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

SaaStr

OCTOBER 4, 2019

In Today’s Episode We Discuss: * How did Jeppe make his way into the world of startups and SaaS with his becoming CFO @ Tradeshift? How does leadership change for Jesse in the face of scale? How does Jesse think about scaling humanity and the personal touch with the scaling of his leadership? Loving our podcast content?

Scale 119

Scale SaaS Payments SMB Sales Hiring 119

SaaStr

OCTOBER 24, 2019

I’m an entrepreneur-turned-investor, co-founder of an early generation one, SaaS company called Message Labs that we founded in 2000. Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. Everybody is there.”

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

BrightBack

AUGUST 19, 2019

Leadership in sales, marketing and beyond must be motivated and incentivized to optimize the entire customer lifecycle – not just to close new bookings or upsells and renewals. When it comes to measurement, a single churn goal needs to be communicated from executive leadership to the rest of the company. Make retention personal.

Retention 55

Retention Underperforming Technical Team Strategy SaaS Payments 55

SaaStr

MARCH 3, 2020

So you look at companies, Top 10 SaaS companies in history, none of those companies got their first VP of Sales wrong. So I have a process, sort of a checklist. And you should prepare for a long process potentially to make this hire. I don’t really consider that to be a super ethical process.

Sales Hiring 154

Sales Hiring Sales Recruiting CTO Hire Scale 154

SaaStr

AUGUST 15, 2020

This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. So really well said.

Payment Methods 197

Payment Methods Merchant Services Scale Payments 197

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million now Homeadvisor).

Marketplace as a Service 189

Marketplace as a Service Scale Payment Solutions Payment Services 189

SaaStr

AUGUST 27, 2019

First step, we have who has worked with a number of SAAS companies in New York City as a CFO, and is now CEO of Concert Finance, a sales commission platform. It definitely needs to be very straight forward. And so that required leadership coming in and saying, “What exactly am I looking to incentivize here?”

Sales Recruiting 130

Sales Recruiting Sales Hiring Scale Sales 130

SaaStr

MARCH 19, 2019

For those of you who did not clap, Stripe is a set of developer APIs that help businesses accept payments online and do all sorts of innovative things in moving money in the cloud. We didn’t worry too much about are you trying to bill for your own SaaS product or are you actually trying to integrate Stripe to offer to your customers.

Payments 118

Payments Scale Scaling Revenue 118

SaaStr

OCTOBER 21, 2019

As for Robert, prior to MessageBird, he was co-founder and CEO of Zaypay.com which focused on driving mobile payments into 50+ countries, enabling 1.5bln users to pay for virtual goods through their phones (sold to Mobile Interactive Group (MIG). How did he see his decision-making process change post raise?

Scale 100

Scale Payment Methods SaaS Payments Payment Services 100

SaaStr

AUGUST 26, 2022

I just thought that if there was anybody left at the end of day two that had anything they wanted to talk about, scaling SaaS, fundraising, hiring, anything, and I could be helpful, we could do a little extra Q&A. Now there are 20 or 30 public SaaS companies we can learn from. But the downturn in SaaS, at best, is uneven.

Sales Hiring 207

Sales Hiring Scale Sales Recruiting Scaling 207

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. And so there was this Cambrian explosion of little SaaS start-ups. What is that founding moment? *

VP of Engineering 130

VP of Engineering CTO Hire Technical Review Sales Hiring 130

wepay

MARCH 27, 2019

WePay asked some of our partners for their leadership advice and to share a nugget of business wisdom. From SaaStr Podcast Episode 207 : BigCommerce CEO Brent Bellm, “My tip is to remember the definition of disruptive technology. I know that sounds crazy but the SaaS platforms that try to do everything end up failing every single time.

Payment Solutions 40

Payment Solutions Software Payments Business 40

SaaStr

OCTOBER 10, 2019

Free services must meet users’ basic needs, while also encouraging them to upgrade to the paid version once those basic needs are met. We are an early stage VC, mostly focused on SaaS all over Europe and and beyond. Freemium can help software companies gain users quickly—but what happens when it’s time to scale back or up? My pleasure.

Scale 133

Scale Scaling Payment Methods SaaS Payments 133

ChurnZero

JULY 24, 2020

Botsman contends that most definitions of trust are too rational, describing trust focally as an assessment of risk while neglecting our human nature. Customer Success is often the conduit for change – whether you’re getting a customer to adopt your product, change their existing processes, test an untried strategy, or expand their account.

Payment Methods 59

Payment Methods Payments Payment Services SaaS Payments 59

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. Another collection of their customers actually turned their kitchens into service offerings. They’re facilitating virtual schooling, they’re helping governments organize.

Sales Hiring 156

Sales Hiring Scale Payments Cloud 156

GetUplift

DECEMBER 12, 2021

This guide provides a detailed breakdown of my emotional marketing process. It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. The process for using your research to create social media ads, landing pages, and email sequences that actually convert. So, let’s dive in. Introduction.

Payment Methods 122

Payment Methods Marketing Payment Solutions Underperforming Technical Team 122

SaaStr

SEPTEMBER 3, 2019

We are definitely the fastest growing code school probably of all time. You had town car services before. If I look at something like Stripe, and Stripe is an investor in Lambda, but they originally started out as an API for business payments. And even if there was a small fee attached to that, it just doesn’t matter.

Acquisition 136

Acquisition Software Review Payment Methods Marketplace as a Service 136

SaaStr

AUGUST 15, 2019

How did you come to found MessageBird and really one of the fastest growing and most exciting opportunities in SaaS in Europe today? Then we couldn’t process the payments. So you try to have more of a data-driven process around, you know, the products that you’re building. A little bit about you. That sucks.

Scale 100

Scale Payment Methods Scaling SaaS Payments 100

SaaStr

AUGUST 15, 2019

How did you come to found MessageBird and really one of the fastest growing and most exciting opportunities in SaaS in Europe today? Then we couldn’t process the payments. So you try to have more of a data-driven process around, you know, the products that you’re building. A little bit about you. That sucks.

Scale 100

Scale Payment Methods Scaling SaaS Payments 100

SaaStr

JULY 8, 2020

We can only process so much change, and I feel like we’ve been through three worlds since early March. Aileen Lee: We’re definitely more [crosstalk 00:10:51]-. I think it’s, in SaaS, in cloud, if you define it that way, I think it’s about 15 to 20%. They’re going to adopt the Shanghai processes.

Investment 158

Investment Technical Review Part-Time VPE Development Team Review 158