SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Does one have to expand the product line to retain customers? First, what is continuous customer development?

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

Andreessen Horowitz

OCTOBER 16, 2023

One of the toughest challenges for founders — and especially technical founders who are used to focusing so much on product features over sales — is striking “product-market fit”. So in that shift from product-market fit to product-market-SALES fit, how much should you optimize your go-to-market for product… and even the other way around?

Product Marketing 80

Product Marketing Scale Sales Hiring Sales Recruiting 80

Intercom, Inc.

APRIL 22, 2019

For Rick Nucci, customers will win as long as AI empowers employees to do more of what they do best – that is, dealing empathetically with other humans – while skipping tedious busywork that could be handled just as well by a bot. For us, that first fit was with growing sales teams. Leveraging customer support to drive revenue.

Scale 156

Scale Scaling AI Search Underperforming Technical Team 156

Full Session

NOVEMBER 8, 2022

Now, let’s begin this comprehensive article by highlighting the basics of website session recording software. Product teams, UX and UI researchers, marketers, and site owners use this feature to capture data and analyze user behavior. Check out the list below to get your hands on the best session recording software.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Target market focus Horizontal and vertical SaaS each target a very different customer base.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Intercom, Inc.

JULY 19, 2021

It’s quick, efficient, and personal, meaning that customers can get the answers they need, where and when they need them. And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships.

Underperforming Technical Team 129

Underperforming Technical Team Scale Sales Hiring Sales Recruiting 129

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. SaaS Sales Models.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Upscope

SEPTEMBER 9, 2020

So what about customer support? The damn thing is writing code now let alone basic support answers. Below we'll cover what organisations are saying about super agents as one of the new customer service trends and then add Upscope's own view on happy super agents and the services they'll need. CDs were going to die.

SaaS Payments 69

SaaS Payments Trends Payment Services Sales Recruiting 69

How To Buy Saas

MAY 22, 2022

CRM, on the other side, is in charge of the sales funnel process, including specific emails, lead tracking, project tracking, opportunity monitoring, and funnel reporting. Goal: You may manage client relationships, boost sales rep effectiveness, and increase efficiency with a CRM solution. Why do you need Marketing Automation?

Marketing 52

Marketing Sales Recruiting Systems Review Software Review 52

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. When is the right time for founders to think about building out their first exec team? How can you develop a winning culture? Missed the session?

Sales Hiring 137

Sales Hiring Scale Technical Advisors Underperforming Technical Team 137

Intercom, Inc.

SEPTEMBER 5, 2019

Do these apps risk overserving their target customers? We also discuss how products can evolve from being highly targeted at certain users to becoming bloated pieces of software trying to appeal to a mass of different users. How does it change our perception of finding product-market fit? Paul: Yeah, exactly.

Sales Recruiting 138

Sales Recruiting Underperforming Technical Team Software Startup 138

Unbounce

JUNE 23, 2023

Will AI ever be able to replace marketers—or even an entire marketing team (gulp)? So certainly it’s challenging to stay on top of just this wave of AI news and development. [00:02:21] So it starts to recruit its own AI agents or attempt to recruit. What if an AI were tasked with, say, destroying the human race?

AI Search 95

AI Search AI ChatGPT Marketing 95

SaaStr

NOVEMBER 15, 2019

Kolton Andrus is the Founder & CEO @ Gremlin, the failure as a service startup finds weaknesses in your system before they cause problems. Dylan Serota , Co-Founder and Chief Strategy Officer @ Terminal, the startup that helps you create world-class technical teams through remote operations as a service. What are the pros and cons?

Education 109

Education Sales Hiring Technical Review Underperforming Technical Team 109

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. Loving our podcast content?

Sales Hiring 108

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 108