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The ultimate customer support tech stack for 2022

Intercom, Inc.

Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks.

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A Detailed Comparison of Stripe vs. Paddle vs. FastSpring (With Reviews)

FastSpring

Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Flexible subscription management and recurring billing tools.

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SaaS Financial Plan 2.0

The Angel VC

If you have a SaaS startup with a higher-touch sales model where revenue growth is largely driven by sales headcount, the plan needs to be modified accordingly. For Enterprise customers, the model assumes pricing increases at the time of renewal but not during the term of the subscription.

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Tactics to stay ahead of the curve and boost efficiency with proactive support

Intercom, Inc.

For so many years, customer support was seen as a cost center – the first port of call for customer complaints. Customers’ expectations of support are also changing dramatically as the support landscape continues to evolve. What is proactive support? Here’s how they’re doing it.

Scale 237
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Best Payroll for Small Businesses

Stax

Yet it isn’t always cost-effective to hire an in-house team to manage payroll, especially for businesses with a small headcount. TL;DR Small businesses have specific payroll needs thanks to challenges such as growing headcount, limited resources, and a lack of internal payroll expertise. Full Service costs $29.99

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6 Best Zuora Competitors and Alternatives: In-Depth 2023 Guide

FastSpring

Zuora is a recurring billing and monetization solution for: Subscription management Revenue recognition Payment collection Quotes And more… However, Zuora has one main shortcoming — it doesn’t handle sales tax or transaction liability for you. Provide electronic invoicing of all transactions.

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Bizops: when you’ll need it and why, eventually, you won’t

Intercom, Inc.

It’s simple math: if everyone has to be involved in every decision, doubling your headcount quadruples the distinct conversations needed. the best content on product management, marketing and customer support. Almost there – we’ve sent you an email to confirm your subscription. But this doesn’t last as the company grows.

Scale 182