SaaStr

DECEMBER 5, 2019

And the very first thing that I did, like any neurotic person is I Googled corporate venture capital. They might be sales operations challenges. Customer success, even social media, how do you handle that? Can we put our product on your paper and your sales team of 4,000, 5,000 people sell a product?

Development Team Review 131

Development Team Review Scale Technical Review Software Review 131

ProfitWell

JANUARY 23, 2020

Blake Bartlett over at OpenView , the expansion-stage venture capital firm, chatted with me a bit about product-led growth. And you claim that sales should be hired last when dealing with a product-led growth initiative. In product-led growth, product leads and sales follows. How can you do better inside sales?

Sales Recruiting 43

Sales Recruiting Sales Hiring Venture Capital Pricing 43

SaaStr

FEBRUARY 22, 2019

Nick Mehta is the CEO @ Gainsight, the #1 customer success platform for corporate services, turning your customers into your best growth engine. To date Gainsight have raised over $156m from some of the world’s best VCs in the form of Lightspeed, Bessemer, Insight Venture Partners, Battery Ventures and Salesforce Ventures.

Sales Hiring 116

Sales Hiring Customer Success Scale Sales Recruiting 116

ChurnZero

APRIL 27, 2021

As ChurnZero recently secured a Series B investment bringing our total funding that has been raised to date to $35 million, we thought we’d take a look back and see the role that Customer Success plays at each respective stage of funding for SaaS companies. Early-Stage Funding & Customer Success.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

SaaStr

APRIL 18, 2019

We burned through $23 million in venture capital and only had 1 million in revenue to show for it. Great quote, where he said no matter where we’re selling no matter which customer we’re selling to, we never sold the features of CRM. I sell to my customers, my employees, my investors. And selling with passion.

Sales Recruiting 170

Sales Recruiting VP of Engineering Scale SaaS Payments 170

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area.

Scale 118

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. REGIE uses artificial intelligence to create entire outbound inbound, and even follow-up sales campaigns faster. We’re on iTunes.

Marketplace as a Service 96

Marketplace as a Service CTO Hire Sales Recruiting Scale 96

SaaStr

AUGUST 5, 2019

Our customer base is global and our company is global in terms of how we operate. We’re over 600 employees, and we’re currently privately backed, and you could see the list of a lot of our venture capital backers who have some common Silicon Valley names. They are like Kleiner Perkins, Google Ventures.

Sales Recruiting 167

Sales Recruiting Construction Scale SaaS 167

SaaStr

FEBRUARY 21, 2020

* How does David think about scaling sales teams? How does one know when is the right time to hire your first sales reps? What have been his lessons on optimizing payback period for sales reps? How should founders think about sales rep compensation? How does marketing and customer success intertwine to be successful?

Scale 190

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 190

SaaStr

NOVEMBER 19, 2019

Then I went over to the sales department. The demo is the sale and we close everybody in month. Truly understanding the customer means creating processes internally that meet your customer needs and demands. The first thing you bring in your playbook on sales. We schedule a demo in the same day.

Scale 169

Scale SMB VP of Engineering Leadership 169

SaaStr

NOVEMBER 21, 2019

You want to start thinking about customer success and that’s not just support. To give an example, I was talking to one founder before his B2B SaaS company, and he’s like, “Well, I want to hire a VP of sales to prove what our cost of acquisition is and our payback, et cetera, et cetera.”

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

SaaStr

APRIL 7, 2022

I am a partner at Accel, the Global Venture Capital Fund, and I’m very happy to be here with one of these mythical creatures that people were talking about earlier. We took the series A, interesting enough, the first executive hired by, thanks to the sales coaching, actually was marketing. The technology is perfected.

Sales Hiring 259

Sales Hiring Scale Sales Recruiting Outsourcing Services 259