SaaSOptics

MAY 19, 2022

Customer Acquisition is the process of acquiring new customers in a business. Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. More customers = more revenue. How to Develop a Customer Acquisition Strategy.

Acquisition 59

Acquisition Scale Strategy Software Review 59

SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. Same store sales is a classic method retailers use to help determine if a retailer is growing organically or if revenues are ballooning simply due to more store openings.

Subscription 40

Subscription Payment Features Technical Review Airlines 40

SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. Same store sales is a classic method retailers use to help determine if a retailer is growing organically or if revenues are ballooning simply due to more store openings.

Subscription 40

Subscription Payment Features Technical Review Airlines 40

ChurnZero

OCTOBER 12, 2021

Advocacy Hero – An innovative way your team has cultivated customer advocates to drive growth for your company. Definitive Healthcare’s passion is to transform data, analytics, and expertise into healthcare commercial intelligence. So, they started collecting data upfront about their customers’ goals, challenges, and priorities.

Healthcare 98

Healthcare Systems Review Scale Point of Sale 98

ProfitWell

MARCH 11, 2020

For years, aggressive customer acquisition strategies have dominated the marketing space. But as cost containment becomes a priority for businesses looking to thrive in the modern digitally-transformed marketplace, keeping existing customers happy and loyal is now a primary concern. Where is the revenue leakage happening?

Retention 52

Retention Metrics SaaS Payments Underperforming Technical Team 52

ChurnZero

OCTOBER 12, 2021

Onboarding Hero – VAIRKKO VAIRKKO is an online cloud HR and LMS software company that provides innovative and affordable HRIS and Training Management solutions exclusively written for businesses within the small to mid-sized marketplace. So, they started collecting data upfront about their customers’ goals, challenges, and priorities.

Healthcare 52

Healthcare Systems Review Scale Point of Sale 52

Chargify

AUGUST 17, 2017

For instance, if you normally track Customer Lifetime Value (CLV) as a KPI, you may not notice when Customer Acquisition Cost (CAC) drastically increases. Your company’s NPS (Net Promoter Score) is the ultimate barometer of customer satisfaction and separates the promoters from the detractors.

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53

Totango

FEBRUARY 21, 2020

As the digitization of the marketplace reaches near-saturation, organizations will compete for customers based on value derived—and this will be driven by customer success. Customer success and retention have therefore become critical to achieving maximum customer lifetime value. Product usage.

Customer Success 83

Customer Success Trends Scale Customer Lifetime Value 83

Totango

MAY 1, 2020

Retain them over the long haul and they’ll provide the stability and dependable revenue that forms the launchpad for your future. Retaining existing customers is especially important during uncertain economic times, when fewer new customers may be signing on with your service.

Retention 62

Retention Software Management Marketplace as a Service 62

SmartKarrot

SEPTEMBER 1, 2022

But as more business companies choose the SaaS (Software as a Service) path, now is a fantastic time to enter this industry. . Another area where quality must stand out is in customer service. Large enterprise clients operate in highly competitive marketplaces and sectors where it takes a lot of effort to make a difference.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Totango

JULY 2, 2019

These days, customers expect personalized service. The digital transformation of business means that customers can easily leave a professional relationship that isn’t working for them. Customers expect high standards. Delivering clear value makes you critical to your customer’s success and future growth.

Enterprise 84

Enterprise Marketplace as a Service Customer Lifetime Value Onboarding 84

Totango

JULY 2, 2019

These days, customers expect personalized service. The digital transformation of business means that customers can easily leave a professional relationship that isn’t working for them. Customers expect high standards. Delivering clear value makes you critical to your customer’s success and future growth.

Enterprise 48

Enterprise Marketplace as a Service Customer Lifetime Value Onboarding 48