SaaStr

MAY 26, 2023

You’ll never truly understand how to lead a SaaS company until you’ve done it firsthand. Dan Robinson, current Advisor and former CTO at Heap , shares five essential learnings from nearly a decade of building a SaaS business. Software is Fractal A SaaS product is richly nuanced and contains multiple layers.

CTO Coach 174

CTO Coach CTO Hire CTO Leadership 174

SaaStr

JUNE 26, 2022

In The End, The “Covid Boost” in SaaS Was a Bust. SaaStr 564: Top 10 Learnings Architecting a High Throughput Critical API with RevenueCat CTO Miguel Carranza. Growing & Scaling SaaS Businesses from $1M to $500M in ARR with Intercom CEO Karen Peacock. AngelList: Seed Rounds Have Fallen 50% in Volume Since March.

CTO Hire 208

CTO Hire CTO Sales Hiring Scale 208

SaaStr

OCTOBER 23, 2022

SaaS Multiples Are Down 75% From a Year Ago. The Average SaaS CEO is 43 at IPO (Updated). SaaStr 600: Founder Confidential with HubSpot Founder and CTO Dharmesh Shah, & Founder and Executive Chairperson Brian Halligan. ?. How to Build a Super High-Retention Sales Team | Twilio SVP & GM Alice Katwan.

CTO 171

CTO Scale Business Model Retention 171

SaaStr

AUGUST 9, 2023

My top mistakes as a SaaS founder/CEO: Not convincing the very, very, very best VPE I knew to join as our VPE. I should have camped in his office and literally never taken No for an answer. I had a great CTO, but I also needed a truly great VPE to scale past $10m ARR and deal with all those issues.

Part-Time VPE 192

Part-Time VPE Sales Recruiting CTO Scale 192

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. Dharmesh Shah : So, a quick confession before I start, which is like I love SaaS, I love it. Along with our marketing software, along with our sales software.

Part-Time CTO 247

Part-Time CTO CTO Hire CTO Coach CTO 247

SaaStr

OCTOBER 8, 2020

We caught up with one of the SaaStr community’s favorite speakers, Dharmesh Shah CTO and co-founder of Hubspot on lessons learnings launching a second product. Hubspot recently expanded its Sales products and the learnings were top of mind. Hubspot launched Sales CRM as a Free product, which might have been a partial mistake.

New CTO 233

New CTO CTO Scale B2C 233

SaaStr

NOVEMBER 17, 2023

Or at least where the co-founder CTO is a true equal partner to the CEO. Unless again, you have a true CTO as well, that is also leading the company. But usually there is an amazing CTO from Day 1. After you hit scale, maybe it doesn’t really matter as much. There are exceptions, many of them.

Outsourcing Services 231

Outsourcing Services Engineering CTO Scale 231

SaaStr

MARCH 5, 2023

SaaStr 638: Lessons Learned in Scaling Your Team & Revenue from $1M ARR to $1B+ with Cloudflare CRO Chris Merritt  2. SaaStr 639: Scaling a SaaS Sales Team While Building Culture with Figma VP of Sales Scott Pugh   3. Top Podcasts This Week: 1. SaaStr APAC 2023: Stage A Streaming LIVE 5.

Scale 195

Scale Sales Hiring CTO Hire Startup 195

TechEmpower SaaS

AUGUST 21, 2023

Other common scenarios that we’ve seen: Scaling and new markets: Your company and product are established, and now you’re scaling or going after new markets. How would your product perform if your user base were to scale up by a factor of 10? However, short-cuts on process can lead to problems downstream.

Technical Review 390

Technical Review Software Review Development Team Review Systems Review 390

SaaStr

SEPTEMBER 12, 2021

“Mastermind Masterclass: The SaaS Org Chart by Series with David Sacks” David Sacks, founder of Craft Ventures and Yammer, and ex-COO, leads us on a new Mastermind class on opening day. #2. The Top 10 will change as more folks register, but here’s the leaderboard for now: #1.

Scale 225

Scale New CTO CTO B2C 225

SaaStr

JULY 14, 2022

What started as a simple WordPress blog in 2012 has now become the world’s largest community of SaaS executives, founders, and entrepreneurs. We do that with a combination of industry-leading content and community connections. And SaaStr Europa brings 2,500+ SaaS execs, founders, and VCs together to Europe every summer.

Scale 265

Scale Sales Recruiting CTO Hire New CTO 265

SaaStr

SEPTEMBER 15, 2020

As a growing SaaS company, there is a lot to think about in a day: How is my ARR doing? And, when you do, do you even think about sale tax compliance? vary on how they handle sales tax and SaaS. It can be confusing to understand how and where you should charge sales tax. Are we delighting our costumes?

Payment Services 252

Payment Services compliance SaaS Payments Scale 252

SaaStr

JULY 13, 2023

Startups come in all shapes and sizes on various stages of a timeline, yet it’s not surprising how many have the same questions and concerns about how to scale from x to y to z, the right time to hire and fire, and how to keep a team motivated during hard times. Q: Where Should SDRs Report — Marketing or Sales?

CTO Hire 172

CTO Hire Sales Recruiting Sales Hiring Scale 172

SaaStr

SEPTEMBER 10, 2020

Perhaps the single most important thing you can ever do in SaaS, at least after $1m in ARR or so, is hire the best VPs you can. We’ve talked a lot over the years about how not to hire a wrong VP of Sales — 70%+ of the first VPs of Sales don’t make it even 10 months. You or your CTO can figure this out.

Part-Time VPE 310

Part-Time VPE Sales Hiring CTO Hire Sales Recruiting 310

SaaStr

JANUARY 27, 2024

My experience across leading 30+ seed investments, including 4 billion+ exits so far, on why startups fail: Not 200% committed to winning no matter what. There are other reasons startups something do “Good But Not Great” or just OK, but that don’t lead to failure IMHE: Great CEO, Merely Good CTO.

Startup 202

Startup Scale CTO Pricing 202

SaaStr

AUGUST 25, 2023

Hundreds of thousands of experts are telling you how to succeed in SaaS. On top of that, founders are full of excuses preventing them from scaling. 2 “Give the VP of Sales more time.” You can’t always expect a great VP of Sales to double sales in 30-60-90 days. But you have to see progress in one sales cycle.

Part-Time VPE 173

Part-Time VPE Scale Sales Hiring CTO Hire 173

SaaStr

FEBRUARY 6, 2024

The same is often true in SaaS. It likely will in fact create conflict if you add a separate sales team to sell adding fries to the order. You really need a separate sales team almost on Day 1 here. Almost every SaaS CEO at scale confirms this. They get a few sales, but nothing like what they expected.

Scale 204

Scale New CTO CTO Scaling 204

SaaStr

JUNE 11, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Only 18% of Your Sales Teams Are Really Hitting Plan Right Now Growth Slowed Down About 33% On Average For Everyone in Q1 Beware the “Mediocre Recycled” The Zombie Executives of SaaS. Especially … Today?

CTO Coach 175

CTO Coach CTO Scale Scaling 175

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right?

New CTO 235

New CTO Scale Sales Hiring AWS 235

SaaStr

MAY 10, 2023

So we’ve covered HubSpot on our 5 Interesting Learning series more than any other SaaS leader, but it’s for a reason. They’re a barometer of sub-enterprise B2B SaaS in many ways. Like almost everyone in SaaS, HubSpot is getting more profitable and more efficient — quickly. And what’s the latest?

Scale 238

Scale SMB Headcount New CTO 238

SaaStr

NOVEMBER 16, 2021

As your SaaS company grows and you go through various fundraising stages, your company size also grows. David Sacks, Co-Founder and General Partner at Craft Venture,s shares wisdom from his years of experience in SaaS to help you build your org chart for each step of your company’s fundraising journey. Head of Sales.

CTO Hire 232

CTO Hire Sales Hiring Sales Recruiting CTO 232

SaaStr

JUNE 23, 2020

Q: What’s the number one challenge for scale-up founders? In SaaS, it is recruiting your VPs and management team : SaaS products mostly don’t sell themselves. You can hack managing and finding 1–3 reps yourself, but after that, you really need a VP of Sales. You will need a VP of Product to scale your roadmap.

Part-Time VPE 226

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting 226

SaaStr

OCTOBER 29, 2021

There, Amplitude has become part of the core product stack for many SaaS and software leaders for product analytics. Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. 5 Interesting Learnings: #1.

Scale 251

Scale CTO Hire New CTO CTO 251

SaaStr

MARCH 12, 2019

As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support. In Today’s Episode We Discuss: How Erica made her way into the world of SaaS and came to be Chief Revenue Officer @ New Relic. Where do many go wrong?

Scale 158

Scale Enterprise Scaling Sales Hiring 158

SaaStr

MARCH 7, 2021

Yes, you can manage the sales team yourself. Cash was tight and I didn’t know any great VPs of Biz Dev, so between myself and my VPs of Sales, Product and Customer Success, we all jointly managed our key partners. Fight and create mindshare with partners that deliver you leads. Get on jets and go meet them. A lot more.

Part-Time VPE 252

Part-Time VPE Sales Recruiting Sales Hiring Scale 252

SaaStr

FEBRUARY 7, 2023

1,000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 1.5 Braindates are 1:1 and small group networking sessions designed for you to share knowledge and network with like-minded SaaS leaders during SaaStr Europa. Straight from a SaaS CCO with Yellow.ai’s CCO with Shekar Murthy, Chief Customer Officer at Yellow.ai

VP of Engineering 225

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 225

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies?

Merchant Services 166

Merchant Services Scale Technical Review Sales Hiring 166

Tom Tunguz

NOVEMBER 18, 2021

Founded by Sanjit Biswas, former CEO at Meraki and John Bicket former CTO at Meraki[link] Samsara builds software to manage physical operations: truck fleets, mining, food & beverage, oil & gas. Sales Efficiency. -. 71% is the public SaaS company median. Revenue, $M. Revenue Growth. -. Gross Margin. Net Income Margin.

CTO Hire 356

CTO Hire CTO Coach Benchmarks Scale 356

SaaStr

NOVEMBER 19, 2020

But it’s a good question and I thought it might make sense to set out an Ideal VP Hiring Plan for Most SaaS Companies. And your first VP of Marketing just increases qualified leads by 25%. More on that here and a great video discussion below: You’ll probably be ready for your first VP of Sales by $1m in ARR.

Part-Time VPE 363

Part-Time VPE Sales Hiring CTO Hire Scale 363

SaaStr

MAY 3, 2021

In the past, we’ve touched on several different ideas to help you scale, to do Even Better: Imagine capital doesn’t matter. But — You May Still Need to be The Chief Customer (and MRR ) Officer. the prospects). You still need to spend 15-20% of your time in sales. And see where that takes you.

Part-Time VPE 268

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 268

SaaStr

MARCH 26, 2024

In it, we cover the SaaS community’s most pressing questions about Artificial Intelligence (AI), pricing, efficiency, and funding. AI is coming for sales and marketing, and Jason is a super fan of AI in marketing. Because hundreds of the best founders are radically ripping through post-sales AI, and now it’s time for marketing.

AI 221

AI Pricing Artificial Intelligence Scale 221

SaaStr

JULY 3, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Zendesk and Anaplan: A Tale of Two Very Similar, And Very Different, $10B SaaS Acquisitions. The Ultimate Guide for Hiring a Great VP of Sales. Dear SaaStr: How Many Sales Reps Do I Need? 10 Common Misconceptions About Getting Funded.

CTO Hire 185

CTO Hire Sales Hiring CTO Scale 185

SaaStr

APRIL 7, 2021

The top SaaS companies grow faster than ever these days. Veterans of the SaaS journey. Often folks they convince to once again be a VP of Eng or VP of Sales. The sales leader that did well, but their startup still didn’t quite make it. That CTO that doesn’t quite have the traditional background.

Part-Time VPE 231

Part-Time VPE Sales Hiring Sales Recruiting CTO Hire 231

SaaStr

DECEMBER 10, 2020

I hear again and again from SaaS founders growing to $5m, $10m ARR or even more that they don’t need a certain VP — with the exception of a VP of Sales. Basically, in SaaS, everyone “gets” that they need a VP of Sales. Basically, in SaaS, everyone “gets” that they need a VP of Sales.

Sales Hiring 350

Sales Hiring CTO Hire Sales Recruiting Scale 350

SaaStr

JANUARY 22, 2021

What does it mean to make your product the star in your SaaS growth strategy? Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. Every year, millions of new products are created and launched.

Scale 256

Scale New CTO CTO Acquisition 256

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Of course, not at scale.

Scale 120

Scale Scaling CTO Hire Part-Time VPE 120

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88