SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years.

Sales Hiring 156

Sales Hiring Sales Recruiting Scale CTO Hire 156

SaaStr

MARCH 15, 2019

I remember my CTO once arguing with a Fortune 500 company on a “security” concern they had which really made no sense. More here: I Never Lost a Customer I Actually Visited | SaaStr Not hiring a full-time RFP person. They are too much work to just dump on a product person, success person, sales leader, etc. Didn’t matter.

Sales Hiring 170

Sales Hiring Enterprise CTO Hire CTO 170

SaaStr

JUNE 28, 2022

Don’t force VCs to find out in due diligence that only 2 percent of the pool, not the customary 15 percent or so, is available for new hires. In any event, learning from your lawyers at the 11th hour that the founders are 100 percent vested creates anxiety and stress, and can kill deals. But don’t disclose this at the last minute.

Finance 282

Finance Technical Review CTO Hire New CTO 282

Outseta

APRIL 11, 2019

Why most SaaS companies are blind to some of the best talent on the market By Geoff Roberts 9 min read I believe that most SaaS companies are missing out of a major opportunity when hiring—the opportunity to hire more part-time help, where the employee acts as a fully integrated (albeit part-time) member of the team on an ongoing basis.

CTO Hire 52

CTO Hire Sales Hiring B2B New CTO 52

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. Is it a time?

Sales Hiring 255

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255

SaaStr

NOVEMBER 11, 2022

Black Swan events. They have service and all this, but the second cloud for them was sales. And the best one of all, if you didn’t see it, we did it at one of our digital events this year was Spencer Skates, CEO of Amplitude, one of my favorite SaaS CEOs. This episode is the first half of the session. Setting goals.

Outsourcing Services 190

Outsourcing Services Banking CTO Hire New CTO 190

SaaStr

JANUARY 12, 2022

You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on.

CTO Hire 281

CTO Hire Sales Hiring New CTO CTO 281

SaaStr

JULY 28, 2021

I retired from SunGard Treasury Systems as their CTO. year sales cycles. You have to learn things like how do I scale my sales force? It is much more painful to have to fire people and contract as a company than it is to grow. Your big money is going to go into hiring your employees. Turned out it became who I am.

Startup 272

Startup CTO Hire Sales Hiring CTO Coach 272

SaaStr

SEPTEMBER 26, 2019

Building a sales team that can go from $0-$50M (Video + Transcript). Gaetan Gachet | SVP of Sales @Algolia. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job. He has a whole French sales team and office that only speaks English in Paris.

Scale 136

Scale Sales Hiring Sales Recruiting Technical Advisors 136

Baremetrics

DECEMBER 7, 2023

Here’s an overview of the series: Part 1: How to Categorize Expenses in a SaaS Startup v2.0 Even without any breakdowns, obviously the CEO was fully aware of the company’s increased spending in sales and marketing. Even without any breakdowns, obviously the CEO was fully aware of the company’s increased spending in sales and marketing.

Merchant Services 90

Merchant Services Startup DevOps as a Service SaaS 90

ProfitWell

JANUARY 2, 2020

That’s what makes subscription sales so difficult. Not only does your sales team need to bring new customers through the door, but they also need to ensure that what they’re selling matches up exactly with those customers’ expectations. That’s why we’ve put together this subscription sales guide to help you get started.

B2C 52

B2C Subscription Payment Features Payments 52

SaaStr

APRIL 22, 2019

When I first spoke to Charles about speaking at Europa he recalled a sales rep closing a deal with Redbull. “How to Build A Pipeline with No Brand and Sometimes No Market” Egnyte General Manager of EMEA Charles Lawson and Egynte Sales Development Manager Lara Badanes. His next call? Monster Beverage.

CTO Hire 150

CTO Hire Scale Sales Hiring CTO 150

SaaStr

JULY 19, 2019

Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2. Why is it no longer to come into large enterprises with a small contract and expand? How has Peter found the transition from CTO to CEO this time?

VP of Engineering 132

VP of Engineering CTO Hire Technical Review Sales Hiring 132

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

Part-Time VPE 224

Part-Time VPE Technical Cofounder CTO Hire New CTO 224

SaaStr

FEBRUARY 28, 2020

Listen to the start of the episode for a promo code to our upcoming events! How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today? Do we need a sales org?”

Sales Hiring 218

Sales Hiring Scale CTO Hire CTO Coach 218

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Hire Game Changers to Propel Growth. Covering all ground won’t be easy.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SaaStr

APRIL 9, 2019

But also, as a sole founder, you also can make a decision in a very timely manner. Not only for the product side, but for the sales and marketing side. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Speed is everything. Eric Yuan: Yep.

Sales Hiring 131

Sales Hiring Scale CTO Hire Marketing 131

SaaStr

JANUARY 10, 2020

Listen to the start of the episode for a promo code to our upcoming events! Does Bob agree with the notion that channel sales have completely died in the world of SaaS? How does Bob think about when is the right time to hire a Head of Partnerships? Loving our podcast content? Why is this?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom. In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SaaStr

JANUARY 17, 2020

Listen to the start of the episode for a promo code to our upcoming events! What other elements of the contract should startups really spend a lot of time focusing on? Finally, before Pure, Yousuf’s first role in the valley was with Qualys, again as CIO, where he owned the entire global IT budget. Loving our podcast content?

CTO Hire 133

CTO Hire compliance Scale Startup 133

SaaStr

NOVEMBER 21, 2019

I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful. ” I’m kind of like, “Even if you make one or two sales in the next couple of months, with your VP sales, it’s going to take you three months to go and hire.”

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

SaaStr

JANUARY 14, 2020

They were telling me that what they were seeing in our motion, our go to market motion, what we were hearing from our customers, what we were hearing from our sales leaders didn’t sound like we were winning in the enterprise, and there was lots of evidence of that. As the CEO, I had to really listen. Where’s the skills gap?

B2B 133

B2B B2C Scale New CTO 133

SaaStr

APRIL 18, 2019

And I thank a lot of that to actually Met Gourniak, who I hired at that time. The first event was four years ago. And I started as an engineer and as an MBA and frankly in business school back then they didn’t even have a class on sales. .” But remarkably from there my life only got better.

Sales Recruiting 170

Sales Recruiting VP of Engineering Scale SaaS Payments 170

Teamgate

JANUARY 14, 2019

Moreover, big brands have a fantastic infrastructure in place and you are working in-sync with other teams (marketing, production, sales), meaning that your campaigns are always amplified. Even though still a lot of strategic planning is involved, PR spins around media placement and throwing events.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

Natalia Luneva

APRIL 30, 2021

We don’t necessarily think it affects our sales, but it definitely impacts overall customer satisfaction. . 3 Laura Grand-Hill, Event Marketing Manager at Airbase (Spend management software) says: “ Our community, Off the Ledger runs on Slack. We have been running our community for more than a year now. .

Marketing 98

Marketing Social Media SaaS New CTO 98

SaaStr

AUGUST 22, 2020

One of the things that you and I talk about a lot is hiring for skill and impact over proximity, right? I need like sales, procurement, collaboration. Jason Lemkin: Box Shield has a rule-based hire, I can pick rules. And then obviously, I think there’ll be more remote hiring in this environment. Jason Lemkin: Yeah.

Sales Recruiting 147

Sales Recruiting Cloud CTO Hire Scale 147

SaaStr

AUGUST 15, 2020

One, it starts high up in the sales process, right? You need to discover in the sales process. We’ve got a lot of training to do with our sales teams to get them to start to speak in these types of terms versus feature function. And again, if it’s not teed up correctly in sales, CS is already at a disadvantage.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

Outseta

NOVEMBER 19, 2019

There’s typically direct responsibility for revenue performance, although the marketer’s impact on a business’ bottom line is less cut-and-dry than their counterparts in sales. The process of building trust in a consulting capacity really focuses on the sales process. What will be delivered, and over what timeline?

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

SaaStr

DECEMBER 13, 2019

Listen to the start of the episode for a promo code to our upcoming events! And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. My advice is hire earlier rather than later. Loving our podcast content? They’re like, do we really need one?

Technical Advisors 160

Technical Advisors Scale Technical Review Payment Solutions 160

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Transcript: Harry Stebbings : All right, Ross.

Technical Advisors 158

Technical Advisors Scale Sales Hiring Sales Recruiting 158

SaaStr

APRIL 4, 2019

They are expecting a discussion on security and scalability and so we have to bring partners to the table and there are some partners we work with that are more than willing to come into that sales conversation with us and these is other partners that aren’t. And you’ve just mentioned several things.

Cloud 168

Cloud Scale Trends Machine Learning 168

SaaStr

OCTOBER 16, 2020

When engaging with bottoms up sales models, where does Paul identify the tipping points of going from bottoms up to top down? * Is there hiring decisions? Where Flow B is going to be 10, 15, 20% more efficient or productive for you, but there’s going to be some amount of time where you’re slowing down.

CTO Coach 173

CTO Coach Sales Hiring Software Review CTO Hire 173

Intercom, Inc.

JANUARY 5, 2022

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. It allows companies to prove their real-time security posture just about any day of the year, so it accelerates their sales cycles and security reviews. So we’re hiring across the board, all departments. Caught your interest? Liam: Brilliant.

Scale 211

Scale compliance Software Review Technical Review 211

SaaStr

MAY 2, 2019

And then the sale will commence as far as the people and this was, we were multiple millions of dollars of revenue until I took the first call. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Jonathan : Did you have to do any sort of big steps hiring wise?

Scale 145

Scale Business Sales Hiring CTO Hire 145

Sales Hacker

JUNE 12, 2020

This video training was originally presented at the 2019 Sales Hacker Success Summit. How to overcome limited sales support. How to overcome no credible timing event. How to overcome limited sales support (06:15). ? How to overcome no credible timing event (18:32). ? What You’ll Learn. 3% (24:26). ?

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

Sales Hacker

AUGUST 18, 2020

This week on the Sales Hacker podcast, we’ve got a fantastic episode for you. Subscribe to the Sales Hacker Podcast. Welcome to Sales Hacker Podcast. Sales enablement is easy. More sales meetings. Our second sponsor is Outreach, the number one sales engagement platform. We’re on iTunes. The result?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Sales Hacker

MAY 5, 2021

Listen to Hang Black’s podcasts to learn about the future of sales enablement or how to lead with empathy. RevOps leaders are talking about trends in the market, and how the move towards RevOps will change everything from marketing to sales development to post sales. Fixing visibility issues in your sales org.

Scale 99

Scale Technical Cofounder Technical Advisors Sales Hiring 99