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Co-founder and CEO of Plato, Quong Hoang, the #1 mentoring platform for engineering leaders , helped moderate a discussion between CTO of Change.org, Elaine Zhou, and Head of Engineering at Notion, Michael Manapat, on this subject. But for Notion’s Manapat, retention of engineers boils down to three main criteria: Company Success.
Rather than suggesting a model startup, advisor and author Laura Klein is likely to point you toward her favorite heist film. I am the Vice President of Product at Business Talent Group, where we help find really good freelance jobs for high-end consultants at very large companies. I’m a defender of the user.” Do you need to choose?
TL;DR Carlos Gonzalez de Villaumbrosia is an author, speaker, coach, and the founder of Product School. Who is Carlos Gonzalez de Villaumbrosia Carlos Gonzalez de Villaumbrosia is a sought-after speaker and product coach. Hiring expensive consultants or setting up innovation labs doesn’t fly anymore. Want to learn more?
Again, we felt that there was much greater value in being authentic than trying to be someone that we weren’t and try to find positives. It’s never a waste of time to find a great customer and take care of them and that’s led to frankly a lot of our success to date. This is never going to work.”
Before hiring, assess your current needs and hire as your company grows. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged.
You can watch the full session , and if you missed the podcast with the first half of the interview, you’ll find that here. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. We might’ve touched on this one too on the hiring and the people.
And it culminates in leveraging that understanding to find and deploy the right technology. Greater engagement, for instance, leads to increased retention. It can be easy to get bogged down in features and functionality, but what’s more important is to find a customer training solution that helps you achieve your goals.
Despina is one of the most proactive and inspiring PLG experts you can find today. Sam’s growth team at OpenView is helping dozens of companies to elevate their conversion and retention metrics today. #8 Co-Founder and CTO at Gainsight (Former GVP of Engineering at Marketo). Speaker, Author, Advisor, and Product Discovery Coach.
Retention & Engagement. A deep dive on how to understand, measure, and improve retention through activation, engagement, and resurrection. Cross-Functional Growth: Growth Series , Advanced Growth Strategy , Retention & Engagement , Monetization & Pricing , Experimentation & Testing. Retention & Engagement.
For software companies, this means that every element of their operations, from data retention policies to website security, must be scrutinized and fortified against potential threats. Ian Hillis So, on the topic of the software providers, I’m putting my software, CEO, CPO, CTO hat on. So, think about your IP addresses.
Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Liam Geraghty: Will Larson is the CTO of Calm , the mindfulness app.
Traditionally, it’s the chiefofficer of finance or operations. But promotional paths are a-changing, according to a time-series by Spencer Stuart summarized in Harvard Business Review’s “ Finding the Right CEO.” Find the hardest problems to solve and you will succeed.
Lauren and Rob reviewed the top R&D KPIs they recommend that SaaS Finance should regularly report on, just like companies track CAC, CLV, CAC ratios, retention rates, and other commercial KPIs. This KPI is managed typically outside of R&D but should be part of overall R&D quality analysis. Financial KPIs.
The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. That money brought us two phenomenal teammates, a really helpful mentor who's still on our board, and lots of connections and help from investors. of the $3.5M
Hila is a mentor with Mucker Capital. You're really getting enough early users to help you validate to achieve a certain level of retention rate. You do a little bit of acquisition and then you have users to work with on retention, activation, monetization, etc. Hila Qu: That's a fantastic first question to think about.
Thanks to their extensive experience coaching and interacting with customers, CS teams have an exclusive perspective as they are on the frontlines of the customer-company relationship. Let’s try to find that out in this write-up. Finding comments about your brand is the first step of advocacy. Definition of C-Suite.
And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? We did not.
At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. So, I’m ChiefTechnologyOfficer, and years ago I was volunteered by my co-founder to work on culture.
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